Question 1

Which of the following is least likely to result in a strategy change?

Accepted Answer

A)  change in the company's financial situation 
B)  a company's adoption of new technology 
C)  change in the product life cycle 
D)  change in the competitive environment 
E)  change in job scheduling techniques 
A)  change in the company's financial situation 
B)  a company's adoption of new technology 
C)  change in the product life cycle 
D)  change in the competitive environment 
E)  change in job scheduling techniques

Question 2

With regard to the scheduling decision, how are goods-producing organizations different from service companies?
 Discuss.

Accepted Answer

Goods-producing companies: the

Question 3

Perform a SWOT analysis of Boeing's 787 Dreamliner using the information presented within the text.

Accepted Answer

Strengths- Technological advances (8% in

Question 4

Boeing found its Dreamliner 787 partners in __________ countries.

Accepted Answer

The answer of Boeing found its Dreamliner 787 partners in...

Question 5

One reason for global operations is to gain improvements in the supply chain.

Accepted Answer

A) True 
 B)False

Question 6

The ability of an organization to produce goods or services that have some uniqueness in their characteristics is

Accepted Answer

A)  mass production 
B)  time-based competition 
C)  competing on productivity 
D)  competing on flexibility 
E)  competing on differentiation 
A)  mass production 
B)  time-based competition 
C)  competing on productivity 
D)  competing on flexibility 
E)  competing on differentiation

Question 7

Which of the following statements is most correct?

Accepted Answer

A)  KSFs are often necessary, but not sufficient for competitive advantage. 
B)  KSFs are often sufficient, but not necessary for competitive advantage. 
C)  KSFs are neither necessary nor sufficient for competitive advantage. 
D)  KSFs are both necessary and sufficient for competitive advantage. 
E)  None of the above statements is correct. 
A)  KSFs are often necessary, but not sufficient for competitive advantage. 
B)  KSFs are often sufficient, but not necessary for competitive advantage. 
C)  KSFs are neither necessary nor sufficient for competitive advantage. 
D)  KSFs are both necessary and sufficient for competitive advantage. 
E)  None of the above statements is correct.

Question 8

Provide an example of an organization that achieves competitive advantage through experience differentiation. Explain.

Accepted Answer

Answers will vary, but Disney and Hard R

Question 9

Which of the following is an example of competing on the basis of differentiation?

Accepted Answer

A)  A firm manufactures its product with less raw material waste than its competitors do. 
B)  A firm's products are introduced into the market faster than its competitors' products are. 
C)  A firm's distribution network routinely delivers its product on time. 
D)  A firm offers more reliable products than its competitors do. 
E)  A firm advertises more than its competitors do. 
A)  A firm manufactures its product with less raw material waste than its competitors do. 
B)  A firm's products are introduced into the market faster than its competitors' products are. 
C)  A firm's distribution network routinely delivers its product on time. 
D)  A firm offers more reliable products than its competitors do. 
E)  A firm advertises more than its competitors do.

Question 10

How do goods and services differ with regard to handling the quality decision?

Accepted Answer

There are many objective quali

Question 11

The __________ strategy uses subsidiaries, franchises, or joint ventures with substantial independence.

Accepted Answer

The answer of The __________ strategy uses subsidiaries, franchises, or...

Question 12

Which of the international operations strategies involves a focus on low cost reductions and high local responsiveness?

Accepted Answer

A)  international strategy 
B)  global strategy 
C)  transnational strategy 
D)  multidomestic strategy 
E)  none of the above 
A)  international strategy 
B)  global strategy 
C)  transnational strategy 
D)  multidomestic strategy 
E)  none of the above

Question 13

Value-chain analysis can be used to determine if a business is adding unique value in which of the following areas?

Accepted Answer

A)  product research 
B)  human resources 
C)  process innovation 
D)  quality management 
E)  all of the above 
A)  product research 
B)  human resources 
C)  process innovation 
D)  quality management 
E)  all of the above

Question 14

__________ is a free trade agreement among Canada, Mexico, and the United States.

Accepted Answer

NAFTA--Nor

Question 15

Which of the following OM Strategy/Issues should a firm with a product in the maturity stage of its life cycle be least concerned with at the present time?

Accepted Answer

A)  increase capacity 
B)  long production runs 
C)  standardization 
D)  cost cutting 
E)  fewer rapid product changes 
A)  increase capacity 
B)  long production runs 
C)  standardization 
D)  cost cutting 
E)  fewer rapid product changes

Question 16

Which of the following is true about business strategies?

Accepted Answer

A)  An organization should stick with its strategy for the life of the business. 
B)  All firms within an industry will adopt the same strategy. 
C)  Well defined missions make strategy development much easier. 
D)  Strategies are formulated independently of SWOT analysis. 
E)  Organizational strategies depend on operations strategies. 
A)  An organization should stick with its strategy for the life of the business. 
B)  All firms within an industry will adopt the same strategy. 
C)  Well defined missions make strategy development much easier. 
D)  Strategies are formulated independently of SWOT analysis. 
E)  Organizational strategies depend on operations strategies.

Question 17

Which of these companies is most apt to have quality standards that are relatively subjective?

Accepted Answer

A)  Chrysler 
B)  Dell Computer 
C)  Sanyo Electronics 
D)  Harvard University 
E)  Whirlpool 
A)  Chrysler 
B)  Dell Computer 
C)  Sanyo Electronics 
D)  Harvard University 
E)  Whirlpool

Question 18

Low-cost leadership is the ability to distinguish the offerings of the organization in any way that the customer perceives as adding value.

Accepted Answer

A) True 
 B)False

Question 19

Are strategies static or dynamic?
 What are the forces that lead to this result?

Accepted Answer

Strategies should be dynamic b

Question 20

How can global operations improve the supply chain?

Accepted Answer

The supply chain can often be

Exam 2: Operations Strategy in a Global Environment

Which of the following is least likely to result in a strategy change?

With regard to the scheduling decision, how are goods-producing organizations different from service companies? Discuss.

Perform a SWOT analysis of Boeing's 787 Dreamliner using the information presented within the text.

Boeing found its Dreamliner 787 partners in __________ countries.

One reason for global operations is to gain improvements in the supply chain.

The ability of an organization to produce goods or services that have some uniqueness in their characteristics is

Which of the following statements is most correct?

Provide an example of an organization that achieves competitive advantage through experience differentiation. Explain.

Which of the following is an example of competing on the basis of differentiation?

How do goods and services differ with regard to handling the quality decision?

The __________ strategy uses subsidiaries, franchises, or joint ventures with substantial independence.

Which of the international operations strategies involves a focus on low cost reductions and high local responsiveness?

Value-chain analysis can be used to determine if a business is adding unique value in which of the following areas?

__________ is a free trade agreement among Canada, Mexico, and the United States.

Which of the following OM Strategy/Issues should a firm with a product in the maturity stage of its life cycle be least concerned with at the present time?

Which of the following is true about business strategies?

Which of these companies is most apt to have quality standards that are relatively subjective?

Low-cost leadership is the ability to distinguish the offerings of the organization in any way that the customer perceives as adding value.

Are strategies static or dynamic? What are the forces that lead to this result?

How can global operations improve the supply chain?

Operations and Productivity

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Statistical Process Control

Process Strategy

Capacity and Constraint Management

Location Strategies

Layout Strategies

Human Resources, Job Design, and Work Measurement

Supply-Chain Management

Outsourcing as a Supply-Chain Strategy

Inventory Management

Aggregate Planning

Material Requirements Planning MRP and ERP

Short-Term Scheduling

Just-In-Time and Lean Options

Maintenance and Reliability

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Filters