Question 1

Are any of the gurus' quality contributions used where you work or have worked?
Explain how.

Accepted Answer

Yes, the quality contributions of the gu

Question 2

Burger King emphasizing "having it your way" illustrates which level of customer involvement?

Accepted Answer

A)  make-to-stock 
B)  make-to-order 
C)  assemble-to-order 
D)  assemble-to-stock 
A)  make-to-stock 
B)  make-to-order 
C)  assemble-to-order 
D)  assemble-to-stock

Question 3

Can a standard make-to-stock product (such as soda)also be made-to-order?
If so,how?

Accepted Answer

Yes.It is being done now by ch

Question 4

Why are some companies (such as Apple)innovative when it comes to changing products and processes,while others (such as Eastman Kodak)are slow to innovate and change?

Accepted Answer

There are several factors that contribut

Question 5

The three methods used to schedule operations are first come-first served,earliest due date,and shortest operating time.

Accepted Answer

A) True 
 B)False

Question 6

Discuss what is meant by "quality is a virtue of design."

Accepted Answer

"Quality is a virtue of design" means th

Are any of the gurus' quality contributions used where you work or have worked? Explain how.

Burger King emphasizing "having it your way" illustrates which level of customer involvement?

Can a standard make-to-stock product (such as soda)also be made-to-order? If so,how?

Why are some companies (such as Apple)innovative when it comes to changing products and processes,while others (such as Eastman Kodak)are slow to innovate and change?

The three methods used to schedule operations are first come-first served,earliest due date,and shortest operating time.

Discuss what is meant by "quality is a virtue of design."

Management and Entrepreneurship

The Global Environment, Culture, Ethics, Social Responsibility, and Sustainability

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Organizing and Delegating Work

Managing Change: Innovation and Diversity

Human Resources Management

Organizational Behavior: Power, politics, conflict, and Stress

Leading With Influence

Communicating and Information Technology

Motivating for High Performance

Team Leadership

Control Systems: Financial and Human

A Brief History of Management

Time Management

Career Management and Networking

Written Communication

Filters

Exam 14: Operations,quality,and Productivity

Are any of the gurus' quality contributions used where you work or have worked? Explain how.

Burger King emphasizing "having it your way" illustrates which level of customer involvement?

Can a standard make-to-stock product (such as soda)also be made-to-order? If so,how?

Why are some companies (such as Apple)innovative when it comes to changing products and processes,while others (such as Eastman Kodak)are slow to innovate and change?

The three methods used to schedule operations are first come-first served,earliest due date,and shortest operating time.

Discuss what is meant by "quality is a virtue of design."

Management and Entrepreneurship

The Global Environment, Culture, Ethics, Social Responsibility, and Sustainability

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Organizing and Delegating Work

Managing Change: Innovation and Diversity

Human Resources Management

Organizational Behavior: Power, politics, conflict, and Stress

Leading With Influence

Communicating and Information Technology

Motivating for High Performance

Team Leadership

Control Systems: Financial and Human

A Brief History of Management

Time Management

Career Management and Networking

Written Communication

Filters