Question 1

The sampling technique determines:

Accepted Answer

A)  how the products will be tested. 
B)  whether the products are within an acceptable standard range. 
C)  how many products will be inspected. 
D)  none of these 
A)  how the products will be tested. 
B)  whether the products are within an acceptable standard range. 
C)  how many products will be inspected. 
D)  none of these

Question 2

Explain how statistical process control (SPC)charts and the exception principle are used in quality control.

Accepted Answer

The statistical process control chart is

Question 3

__________ is the process of coordinating all the activities involved in producing a product and delivering it to the customer.

Accepted Answer

A)  Supply chain management 
B)  Materials requirement planning 
C)  Enterprise resource planning 
D)  Quality control 
A)  Supply chain management 
B)  Materials requirement planning 
C)  Enterprise resource planning 
D)  Quality control

Question 4

EOQ.Calculate the EOQ with the following information: R = 600,S = $20.00,H = $10.00

Accepted Answer

The answer of EOQ.Calculate the EOQ with the following information:...

Question 5

__________ process operations produce outputs to customer specifications.

Accepted Answer

A)  Project 
B)  Repetitive 
C)  Batch 
D)  Individual 
A)  Project 
B)  Repetitive 
C)  Batch 
D)  Individual

Question 6

What are some of the major ratio measures in the functional areas of finance,marketing,and human resources?

Accepted Answer

Major finance ratios include gross profi

Question 7

A labor-intensive,make-to-order individual process operation uses a __________ layout.

Accepted Answer

A)  product 
B)  process 
C)  cellular 
D)  fixed-position 
A)  product 
B)  process 
C)  cellular 
D)  fixed-position

Question 8

The current trend is to offer less flexible manufacturing than offered in the past.

Accepted Answer

A) True 
 B)False

Question 9

__________ is a method by which necessary parts and raw materials are delivered shortly before they are needed.

Accepted Answer

A)  Materials requirement planning 
B)  Enterprise resource planning 
C)  Just-in-time inventory 
D)  Sequenced inventory 
A)  Materials requirement planning 
B)  Enterprise resource planning 
C)  Just-in-time inventory 
D)  Sequenced inventory

Question 10

Cellular layout is associated with make-to-stock and assemble-to-order levels of customer involvement,relatively flexible batch process operations,and a balanced intensity.

Accepted Answer

A) True 
 B)False

Question 11

Quality control is much broader in scope than TQM.

Accepted Answer

A) True 
 B)False

Question 12

Compaq has been extremely successful in selling its computers through retailers like hhgregg and Best Buy.Which of the following levels of customer involvement does this represent?

Accepted Answer

A)  make-to-stock 
B)  assemble-to-order 
C)  make-to-order 
A)  make-to-stock 
B)  assemble-to-order 
C)  make-to-order

Question 13

__________ is the process of managing raw materials,work-in-process,finished goods,and in-transit goods.

Accepted Answer

A)  Product management 
B)  Inventory control 
C)  Work-in-process management 
D)  Product control 
A)  Product management 
B)  Inventory control 
C)  Work-in-process management 
D)  Product control

Question 14

"Quality is a virtue of design" means that if products are well designed,with cross-functional team input to ensure customer value,:

Accepted Answer

A)  servicing the product will be less costly. 
B)  there will be fewer operations problems. 
C)  the product will be easier to sell. 
D)  all of these 
A)  servicing the product will be less costly. 
B)  there will be fewer operations problems. 
C)  the product will be easier to sell. 
D)  all of these

Question 15

__________ are a scheduling technique that illustrate the dependence of activities.

Accepted Answer

A)  Planning sheets 
B)  Gantt charts 
C)  PERT networks 
D)  Pareto principles 
A)  Planning sheets 
B)  Gantt charts 
C)  PERT networks 
D)  Pareto principles

Question 16

Identify the facility layout used where you work or have worked.Draw the physical arrangement of the facilities.

Accepted Answer

The facility layout used at my previous

Question 17

A 100% increase in both inputs and outputs is a(n):

Accepted Answer

A)  increase in production with no change in productivity. 
B)  increase in productivity. 
C)  decrease in production with no change in productivity. 
D)  decrease in productivity. 
A)  increase in production with no change in productivity. 
B)  increase in productivity. 
C)  decrease in production with no change in productivity. 
D)  decrease in productivity.

Question 18

In labor-intensive operations,machines do most of the work.

Accepted Answer

A) True 
 B)False

Question 19

Assume you are planning a major event or project,such as a big wedding.(If you have an actual future event or project,use it rather than selecting an assumed event.)Would you use the planning sheet,Gantt chart,or PERT to plan and control the event?
Why?
Identify the major things that you need to plan for and make,and put them on the actual form using either Exhibit 14-5,14-6,or 14-7 as a guide.

Accepted Answer

If I were planning a major event such as

Question 20

"Quality is a virtue of design" means that since design is so important,it should be done solely by the department responsible for design to ensure fewer problems in the process.

Accepted Answer

A) True 
 B)False

The sampling technique determines:

Explain how statistical process control (SPC)charts and the exception principle are used in quality control.

__________ is the process of coordinating all the activities involved in producing a product and delivering it to the customer.

EOQ.Calculate the EOQ with the following information: R = 600,S = $20.00,H = $10.00

__________ process operations produce outputs to customer specifications.

What are some of the major ratio measures in the functional areas of finance,marketing,and human resources?

A labor-intensive,make-to-order individual process operation uses a __________ layout.

The current trend is to offer less flexible manufacturing than offered in the past.

__________ is a method by which necessary parts and raw materials are delivered shortly before they are needed.

Cellular layout is associated with make-to-stock and assemble-to-order levels of customer involvement,relatively flexible batch process operations,and a balanced intensity.

Quality control is much broader in scope than TQM.

Compaq has been extremely successful in selling its computers through retailers like hhgregg and Best Buy.Which of the following levels of customer involvement does this represent?

__________ is the process of managing raw materials,work-in-process,finished goods,and in-transit goods.

"Quality is a virtue of design" means that if products are well designed,with cross-functional team input to ensure customer value,:

__________ are a scheduling technique that illustrate the dependence of activities.

Identify the facility layout used where you work or have worked.Draw the physical arrangement of the facilities.

A 100% increase in both inputs and outputs is a(n):

In labor-intensive operations,machines do most of the work.

"Quality is a virtue of design" means that since design is so important,it should be done solely by the department responsible for design to ensure fewer problems in the process.

Management and Entrepreneurship

The Global Environment, Culture, Ethics, Social Responsibility, and Sustainability

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Organizing and Delegating Work

Managing Change: Innovation and Diversity

Human Resources Management

Organizational Behavior: Power, politics, conflict, and Stress

Leading With Influence

Communicating and Information Technology

Motivating for High Performance

Team Leadership

Control Systems: Financial and Human

A Brief History of Management

Time Management

Career Management and Networking

Written Communication

Filters

Exam 14: Operations,quality,and Productivity

The sampling technique determines:

Explain how statistical process control (SPC)charts and the exception principle are used in quality control.

__________ is the process of coordinating all the activities involved in producing a product and delivering it to the customer.

EOQ.Calculate the EOQ with the following information: R = 600,S = $20.00,H = $10.00

__________ process operations produce outputs to customer specifications.

What are some of the major ratio measures in the functional areas of finance,marketing,and human resources?

A labor-intensive,make-to-order individual process operation uses a __________ layout.

The current trend is to offer less flexible manufacturing than offered in the past.

__________ is a method by which necessary parts and raw materials are delivered shortly before they are needed.

Cellular layout is associated with make-to-stock and assemble-to-order levels of customer involvement,relatively flexible batch process operations,and a balanced intensity.

Quality control is much broader in scope than TQM.

Compaq has been extremely successful in selling its computers through retailers like hhgregg and Best Buy.Which of the following levels of customer involvement does this represent?

__________ is the process of managing raw materials,work-in-process,finished goods,and in-transit goods.

"Quality is a virtue of design" means that if products are well designed,with cross-functional team input to ensure customer value,:

__________ are a scheduling technique that illustrate the dependence of activities.

Identify the facility layout used where you work or have worked.Draw the physical arrangement of the facilities.

A 100% increase in both inputs and outputs is a(n):

In labor-intensive operations,machines do most of the work.

"Quality is a virtue of design" means that since design is so important,it should be done solely by the department responsible for design to ensure fewer problems in the process.

Management and Entrepreneurship

The Global Environment, Culture, Ethics, Social Responsibility, and Sustainability

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Organizing and Delegating Work

Managing Change: Innovation and Diversity

Human Resources Management

Organizational Behavior: Power, politics, conflict, and Stress

Leading With Influence

Communicating and Information Technology

Motivating for High Performance

Team Leadership

Control Systems: Financial and Human

A Brief History of Management

Time Management

Career Management and Networking

Written Communication

Filters