Question 1

Why should you measure productivity rather than just production?

Accepted Answer

If you measure only output pro

Question 2

Which of the following types of facility layouts would Sears use?

Accepted Answer

A)  product 
B)  process 
C)  cellular 
D)  fixed-position 
A)  product 
B)  process 
C)  cellular 
D)  fixed-position

Question 3

Materials requirement planning (MRP)is a system that integrates operations and inventory control with complex ordering and scheduling.

Accepted Answer

A) True 
 B)False

Question 4

Are services generally more capital- or labor-intensive than manufacturing?
Why?

Accepted Answer

Service organizations are gene

Question 5

Inventory is the stock of materials held for future use.

Accepted Answer

A) True 
 B)False

Question 6

Work-in-process is material that has had some transformation but is not yet an output.

Accepted Answer

A) True 
 B)False

Question 7

The Pareto Principle states that when performance is out of control,manufacturers should first look at the usual "vital few" reasons (20 percent),and most of the time (80 percent)they will have a standing-plan solution.

Accepted Answer

A) True 
 B)False

Question 8

Is the level of customer involvement highest with make-to-stock,assemble-to-order,or make-to-order operations?

Accepted Answer

Make-to-order operations are c

Question 9

The same amount of outputs produced using more inputs is a(n):

Accepted Answer

A)  increase in production with no change in productivity. 
B)  increase in productivity. 
C)  decrease in production with no change in productivity. 
D)  decrease in productivity. 
A)  increase in production with no change in productivity. 
B)  increase in productivity. 
C)  decrease in production with no change in productivity. 
D)  decrease in productivity.

Question 10

Location is the physical geographic site of facilities.

Accepted Answer

A) True 
 B)False

Question 11

Computer-aided manufacturing includes all of the following EXCEPT:

Accepted Answer

A)  computer-integrated manufacturing (CIM). 
B)  computer-integrated design (CI
D) . 
C)  computer-aided design (CA
D) . 
D)  computer-aided manufacturing (CAM). 
A)  computer-integrated manufacturing (CIM). 
B)  computer-integrated design (CI
D) . 
C)  computer-aided design (CA
D) . 
D)  computer-aided manufacturing (CAM).

Question 12

Job shops that produce outputs to customer specifications exemplify __________ process operations.

Accepted Answer

A)  continuous 
B)  repetitive 
C)  individual 
D)  project 
A)  continuous 
B)  repetitive 
C)  individual 
D)  project

Question 13

The production of gas and oil,electricity,and chemicals exemplify __________ process operations.

Accepted Answer

A)  continuous 
B)  repetitive 
C)  batch 
D)  project 
A)  continuous 
B)  repetitive 
C)  batch 
D)  project

Question 14

Which of the following operations systems does General Motors utilize to produce its cars worldwide?

Accepted Answer

A)  CPO 
B)  RPO 
C)  BPO 
D)  PPO 
A)  CPO 
B)  RPO 
C)  BPO 
D)  PPO

Question 15

Which of the following types of facility layouts would USX,a steel manufacturer,use?

Accepted Answer

A)  product 
B)  process 
C)  cellular 
D)  fixed-position 
A)  product 
B)  process 
C)  cellular 
D)  fixed-position

Question 16

__________ state an objective and list the sequence of activities required to meet the objective,when each activity will begin and end,and who will complete each activity.

Accepted Answer

A)  Planning sheets 
B)  Gantt charts 
C)  PERT networks 
D)  Pareto principles 
A)  Planning sheets 
B)  Gantt charts 
C)  PERT networks 
D)  Pareto principles

Question 17

__________ aids in determining whether quality is within an acceptable standard range.

Accepted Answer

A)  Statistical process control 
B)  Quality control 
C)  Statistical quality control 
D)  Six Sigma 
A)  Statistical process control 
B)  Quality control 
C)  Statistical quality control 
D)  Six Sigma

Question 18

The use of strategies to increase the speed with which an organization goes from creativity to delivery is known as:

Accepted Answer

A)  operations. 
B)  time-based competition. 
C)  process improvements. 
D)  concurrent development. 
A)  operations. 
B)  time-based competition. 
C)  process improvements. 
D)  concurrent development.

Question 19

Which of the following is NOT a category of capital intensity?

Accepted Answer

A)  capital-intensive operations 
B)  labor-intensive operations 
C)  balanced-intensity operations 
D)  technology-intensive operations 
A)  capital-intensive operations 
B)  labor-intensive operations 
C)  balanced-intensity operations 
D)  technology-intensive operations

Question 20

What does the operations department do?

Accepted Answer

The operations depar

Why should you measure productivity rather than just production?

Which of the following types of facility layouts would Sears use?

Materials requirement planning (MRP)is a system that integrates operations and inventory control with complex ordering and scheduling.

Are services generally more capital- or labor-intensive than manufacturing? Why?

Inventory is the stock of materials held for future use.

Work-in-process is material that has had some transformation but is not yet an output.

The Pareto Principle states that when performance is out of control,manufacturers should first look at the usual "vital few" reasons (20 percent),and most of the time (80 percent)they will have a standing-plan solution.

Is the level of customer involvement highest with make-to-stock,assemble-to-order,or make-to-order operations?

The same amount of outputs produced using more inputs is a(n):

Location is the physical geographic site of facilities.

Computer-aided manufacturing includes all of the following EXCEPT:

Job shops that produce outputs to customer specifications exemplify __________ process operations.

The production of gas and oil,electricity,and chemicals exemplify __________ process operations.

Which of the following operations systems does General Motors utilize to produce its cars worldwide?

Which of the following types of facility layouts would USX,a steel manufacturer,use?

__________ state an objective and list the sequence of activities required to meet the objective,when each activity will begin and end,and who will complete each activity.

__________ aids in determining whether quality is within an acceptable standard range.

The use of strategies to increase the speed with which an organization goes from creativity to delivery is known as:

Which of the following is NOT a category of capital intensity?

What does the operations department do?

Management and Entrepreneurship

The Global Environment, Culture, Ethics, Social Responsibility, and Sustainability

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Organizing and Delegating Work

Managing Change: Innovation and Diversity

Human Resources Management

Organizational Behavior: Power, politics, conflict, and Stress

Leading With Influence

Communicating and Information Technology

Motivating for High Performance

Team Leadership

Control Systems: Financial and Human

A Brief History of Management

Time Management

Career Management and Networking

Written Communication

Filters

Exam 14: Operations,quality,and Productivity

Why should you measure productivity rather than just production?

Which of the following types of facility layouts would Sears use?

Materials requirement planning (MRP)is a system that integrates operations and inventory control with complex ordering and scheduling.

Are services generally more capital- or labor-intensive than manufacturing? Why?

Inventory is the stock of materials held for future use.

Work-in-process is material that has had some transformation but is not yet an output.

The Pareto Principle states that when performance is out of control,manufacturers should first look at the usual "vital few" reasons (20 percent),and most of the time (80 percent)they will have a standing-plan solution.

Is the level of customer involvement highest with make-to-stock,assemble-to-order,or make-to-order operations?

The same amount of outputs produced using more inputs is a(n):

Location is the physical geographic site of facilities.

Computer-aided manufacturing includes all of the following EXCEPT:

Job shops that produce outputs to customer specifications exemplify __________ process operations.

The production of gas and oil,electricity,and chemicals exemplify __________ process operations.

Which of the following operations systems does General Motors utilize to produce its cars worldwide?

Which of the following types of facility layouts would USX,a steel manufacturer,use?

__________ state an objective and list the sequence of activities required to meet the objective,when each activity will begin and end,and who will complete each activity.

__________ aids in determining whether quality is within an acceptable standard range.

The use of strategies to increase the speed with which an organization goes from creativity to delivery is known as:

Which of the following is NOT a category of capital intensity?

What does the operations department do?

Management and Entrepreneurship

The Global Environment, Culture, Ethics, Social Responsibility, and Sustainability

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Organizing and Delegating Work

Managing Change: Innovation and Diversity

Human Resources Management

Organizational Behavior: Power, politics, conflict, and Stress

Leading With Influence

Communicating and Information Technology

Motivating for High Performance

Team Leadership

Control Systems: Financial and Human

A Brief History of Management

Time Management

Career Management and Networking

Written Communication

Filters