Exam 3: Managing the External Environment and Organisational Culture

The general environment refers to everything inside the organisation.

The Election At the present time, your organisation is faced with many changes.One of these is the election of a new prime minister and party in power.Another concerns new requests from customers for changes to the look of your product design.A third involves changes in the ages and education levels of your customer base.Your customers have also recently expressed a desire to have your product manufactured using a newly-developed, environmentally-friendly type of plastic. -Refer to The Election (Scenario).The change in how customers want your product to look in design is an example of which of the following types of factors?

Which of the following is NOT implied by the textbook's definition of 'culture'?

Operating within the Environment The environment places constraints on the behaviour of managers.Suppose you are a manager trying to understand the forces in your organisation's environment. -Refer to Operating within the Environment (Scenario).As the manager of a large poultry farm, you have begun to notice sales being lost to competitors who produce a product free of steroids and other artificial additives.This is an example of the manager having to respond to changing ________ in the organisation's general environment.

The dimension of organisational culture that describes the degree to which organisational activities emphasise maintaining the status quo is termed ________.

Corporate Takeover (Scenario) Todd works for Enviro Tech, an environmental consulting firm that has just been purchased by Zerex Ltd, a biomedical research organisation.Based on his early encounters with the new upper management from Zerex, he feels that Enviro is a 'lower-key', 'friendlier' organisation.He is concerned that this company's old culture will be eliminated by the new company and he does not like the prospects. -Refer to Corporate Takeover (Scenario).If you were talking with Todd and asked him what the term 'culture' meant, he would reply that, basically, it is ________.

External constraints on managers arise from ________.

Changing Organisational Culture (Scenario) Mary has been asked by the company chairman to change the organisational culture to reflect the company's new organisational goals.As chief executive officer, she certainly understands the goals but is really not sure she understands what to do about the culture. -Refer to Changing Organisational Culture (Scenario).Mary was surprised to find that most organisational culture strengths are ________.

Which of the following views of managerial impact is useful in explaining the high turnover among professional sport coaches who can be considered the 'managers' of their teams?

Following the symbolic view, managers have a ________ effect on substantive organisational outcomes.

The internal constraints within every organisation that are placed on management are derived from what factor?

The term suppliers includes providers of financial and labour inputs.

Presently, there is no method for analysing or appraising organisational culture.

Environmental uncertainty can be divided into two dimensions: degree of trust and degree of integration.

In a short essay, list five ways a manager might use to create a more customer-responsive culture.

In which of the views of managerial impact is the actual part that managers play in organisational success and organisational failure minimal?

Which of the following is NOT a way in which culture is transmitted to employees?

Which of the following groups is often described as the digital or internet generation because of their immersion into and acceptance of computers and all things digital?

Typically, the specific organisational environment includes which of the following?

Which factor has been the most rapidly changing component in an organisation's general environment in the past quarter century?