Exam 3: Managing the External Environment and Organisational Culture

In a short essay, list two of the seven distinguishing qualities that are critical for an organisation that wants to develop a culture that supports sustainability.

The dominant view in management theory and society in general is the ________ view of management.

What view suggests that managers are directly responsible for an organisation's success or failure?

Environmental Constraints (Scenario) It is safe to say that managers do not have complete control over organisational outcomes; the environment has a significant impact.However, there are different environmental factors that shape a manager's work life. -Refer to Environmental Constraints (Scenario).As a manager, if you were working in an industry that was dependent on internet connections and the many new customers vying for the same space, this would be an example of what kind of environment?

In a short essay, identify and define the seven dimensions that make up an organisation's culture.

Changing Organisational Culture (Scenario) Mary has been asked by the company chairman to change the organisational culture to reflect the company's new organisational goals.As chief executive officer, she certainly understands the goals but is really not sure she understands what to do about the culture. -Refer to Changing Organisational Culture (Scenario).Mary also found out that in order to build a strong new culture, she should do all but which of the following?

In a short essay, discuss the two dimensions that determine environmental uncertainty.

Changing Organisational Culture Mary has been asked by the company chairman to change the organisational culture to reflect the company's new organisational goals.As chief executive officer, she certainly understands the goals but is really not sure she understands what to do about the culture. -Refer to Changing Organisational Culture (Scenario).The new view of management change for the new culture will be difficult because, in the past, success has been viewed as being outside management's control; a view known as ________.

Organisational ________ typically contain a narrative of significant events or people.

The Greenpeace organisation is an example of what factor in the specific external environment?

Organisations in which the key values are intensely held and widely shared have ________ cultures.

In a short essay, discuss the importance of the various population groups known as Baby Boomers, Generation Y and the iGen to organisations and managers.Include how these groups are defined.

Organisational culture is similar to an individual's ________.

________ are repetitive sequences of activities that express and reinforce key values of the organisation.

In the omnipotent view of management, much of an organisation's success or failure is due to forces outside management's control.

Corporate Takeover (Scenario) Todd works for Enviro Tech, an environmental consulting firm that has just been purchased by Zerex Ltd, a biomedical research organisation.Based on his early encounters with the new upper management from Zerex, he feels that Enviro is a 'lower-key', 'friendlier' organisation.He is concerned that this company's old culture will be eliminated by the new company and he does not like the prospects. -Refer to Corporate Takeover (Scenario).Todd has been learning the seven dimensions of organisational culture.Which of the following is NOT one of those seven dimensions?

In a short essay, differentiate between the 'symbolic view' and the 'omnipotent view' of management.Include specific examples of each view to support your answer.

Increasing fear of crime and violence is a societal change affecting Australian businesses.

The external environment directly related to achievement of an organisation's goals is the specific environment.

Because certainty is a threat to the organisation's effectiveness, managers try to minimise it.