Exam 14: Managing Human Resources

Which of the following focuses on the qualifications a person must possess to perform a given job successfully?

Which of the following is the process whereby a new employee is familiarised with the organisation's goals?

Which of the following is NOT a factor that influences compensation and benefits packages?

A ________ is an organisation that represents workers and seeks to protect their interests through collective bargaining.

Job analysis is concerned with which of the following human resource planning aspects?

Work sampling involves asking applicants to perform a task or set of tasks that are central to the job they are applying for.

Improved change management was one of the examples of high performance work practices mentioned in the textbook.

Most studies show that ________ tend to produce strong job candidates.

High-performance work practices include such activities as ________.

Labour unions use ________ to protect the rights of their members.

In Australia, only approximately 20 per cent of workers are unionised.

In a short essay, list and discuss five major performance appraisal methods.Include an analysis of the advantages and disadvantages of each of these appraisal methods to support your answer.

________ is (are)a form of permanent involuntary termination.

A Sign of the Times Aurora hated this.After hearing of the threat for a long time, her company had finally decided that it must 'right size,' and this meant coming up with a plan for reducing the current size of the work force at her manufacturing plant.The job was left to her and, as much as she hated doing this part of her job, it was necessary for the survival of the company and was not just an effort to inflate their stock price.She also appreciated that her company was willing to try many different routes to decrease their labour costs, which was consistent with the positive way the company had treated their employees in the past. -Refer to A Sign of the Times (Scenario).One method of reducing the payroll was by not filling openings created by voluntary resignations or normal retirements, an option known as ________.

Recruitment Ken's company was expanding.After a period of downsizing, the company had decided to increase organisational profitability by gaining market share, which meant a need for more people.As assistant manager of human resources, he was in the process of evaluating what would be the most effective means of gaining new employees who were qualified, cost efficient and helped maintain the company's commitment to a diversified workforce. -Refer to Recruitment (Scenario).Another source, ________, is positive because of the knowledge the potential candidate may gain about the employer and it generates strong candidates, but is also negative because it may not increase the diversity and mix of employees.

An application form ________.

Dismissal and early retirements are two decruitment options.

Which of the following is NOT a method for gathering information for a job analysis?

________ is (are)a form of temporary involuntary termination.

Human Resources Selection Dennis, the manager of selection in the human resources department, had been asked by Stephen, his boss and Vice President of human resources, to review the selection methods their firm had been using and to recommend methods for future use.It seems that recent hires just had not been working out, and this caused friction between the human resources group and the front-line managers who had to utilise the talent sent to them.Additionally, there was also a need to hire executives in the company and, due to the responsibility these positions carry, the company wanted to ensure they selected the best possible people.Dennis reviewed written tests as a selection method. -Refer to Human Resources Selection (Scenario).Dennis has decided to spend less energy on ________ as it provides little valid information.