Exam 14: Managing Human Resources

The Internal Hire Dan Young is a new sales manager for The Flourish Group, a private healthcare consulting firm based in New South Wales.Dan was hired from within the firm and he is now supervising many of the people he had formerly worked with, including two friends with whom he competed for his new job.Thus, Dan is especially sensitive to potential problems stemming from the performance evaluation process and is conducting lengthy research on the advantages and disadvantages of the various methods. -Refer to The Internal Hire (Scenario).Prior to the start of the national sales meeting at the end of January, Dan has scheduled a video conference with each of his employees in order to conduct their formal performance appraisal.Dan has considered a variety of performance appraisal methods.Since there are wide differences in the size and nature of territories within his region, Dan knows that objective measures of sales performance may not be a fair method of appraisal.He is more interested in maximising the potential of each employee and each territory than letting employees know where they rank in comparison to their peers.Therefore, he has decided to make up a list of performance factors such as quantity and quality of work, job knowledge, cooperation and initiative, and has ranked each employee on each factor using a five-point incremental scale.This approach is most consistent with what technique?

Decruitment can be done through downsizing.

In New Zealand, the ________ returned some of the collectivist principles of bargaining in industrial relations.

Which of the following is NOT a factor in an employee's rate of pay?

In a short essay, discuss two alternative approaches to determining compensation called skill-based pay and variable pay.Include a specific example of skill-based pay to support your answer.

Employees working with an experienced worker who provides information, support and encouragement is known as 'on-the-job' training.

A labour union is an organisation that represents workers and seeks to protect their interests through collective bargaining.

Which of the following is NOT one of the objectives of new employee orientation?

Which of the following is generally worthless for all jobs?

In Australia, the Sex Discrimination Act 1984 ________.

One disadvantage to employee referrals as a source of job candidates is that candidates tend to be minimally skilled.

Asking a candidate for an automotive mechanic's position to deconstruct and reconstruct part of an engine motor would be an example of what kind of selection device?

Providing training on developing cooperation, teamwork and trust are examples of what form of skill training?

High-performance work practices lead to both high individual and high organisational performance.

In a short essay, describe high-performance work practices.Next, list seven examples of high-performance work practices.

The Internal Hire Dan Young is a new sales manager for The Flourish Group, a private healthcare consulting firm based in New South Wales.Dan was hired from within the firm and he is now supervising many of the people he had formerly worked with, including two friends with whom he competed for his new job.Thus, Dan is especially sensitive to potential problems stemming from the performance evaluation process and is conducting lengthy research on the advantages and disadvantages of the various methods. -Refer to The Internal Hire (Scenario).Upon starting his new job, Dan met with each of his new charges individually.Prior to this meeting, Dan took the time to write out a subjective description of what he perceived as each of his employees' strengths and weaknesses.He also provided each salesperson with a graph depicting each salesperson's recent objective performance against his or her own past performance.Wade is utilising which of the following technique(s)?

More women than men report sexual harassment at work.

According to the textbook, one study reported that significantly improving an organisation's HRM practices could increase its market value by as much as 70 per cent.

________ involves asking applicants to perform a task or set of tasks that are central to the job they are applying for.

Physical examinations, as a selection device, ________.