Question 1

Temporary help services tend to ________.

Accepted Answer

A) build employee morale 
B) provide a wide distribution of recruits 
C) have minimally trained candidates 
D) have nominal costs 
E) be expensive 
A) build employee morale 
B) provide a wide distribution of recruits 
C) have minimally trained candidates 
D) have nominal costs 
E) be expensive

Question 2

Which of the following laws requires that people with HIV are not discriminated against in Australia?

Accepted Answer

A) Disability Discrimination Act 1992 
B) Human Rights & Equal Opportunity Commission Act 1987 
C) Employment Relations Act 2000 
D) Worker Relations Act 1996 
E) Racial Discrimination Act 1975 
A) Disability Discrimination Act 1992 
B) Human Rights & Equal Opportunity Commission Act 1987 
C) Employment Relations Act 2000 
D) Worker Relations Act 1996 
E) Racial Discrimination Act 1975

Question 3

One advantage of an internal search for job candidates is that it boosts employee morale.

Accepted Answer

A) True 
 B)False

Question 4

In ________, the individual (rather than the organisation)defines his own career progression.

Accepted Answer

A) a mentor relationship 
B) a high-performance workplace 
C) coaching 
D) job rotation 
E) a boundaryless career 
A) a mentor relationship 
B) a high-performance workplace 
C) coaching 
D) job rotation 
E) a boundaryless career

Question 5

It is possible for a selection method to be reliable but invalid.

Accepted Answer

A) True 
 B)False

Question 6

A Sign of the Times
Aurora hated this.After hearing of the threat for a long time, her company had finally decided that it must 'right size,' and this meant coming up with a plan for reducing the current size of the work force at her manufacturing plant.The job was left to her and, as much as she hated doing this part of her job, it was necessary for the survival of the company and was not just an effort to inflate their stock price.She also appreciated that her company was willing to try many different routes to decrease their labour costs, which was consistent with the positive way the company had treated their employees in the past.
-Refer to A Sign of the Times (Scenario).Another method to reduce labour-costs would be ________, which is temporary involuntary termination that could last a few days or extend to years.

Accepted Answer

A) dismissal 
B) lay-off 
C) early retirements 
D) reduced workweeks 
E) transfers 
A) dismissal 
B) lay-off 
C) early retirements 
D) reduced workweeks 
E) transfers

Question 7

Job descriptions focus on the job, and job specifications focus on the person.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is an example of an interview question a manager should NOT ask?

Accepted Answer

A) Are you willing to travel? 
B) What type of work does your spouse do? 
C) What is your 'ideal' job? 
D) What is your experience? 
E) What is your educational background? 
A) Are you willing to travel? 
B) What type of work does your spouse do? 
C) What is your 'ideal' job? 
D) What is your experience? 
E) What is your educational background?

Question 9

Maintenance and human errors, like those that cause airline crashes, could be reduced or prevented with better ________.

Accepted Answer

A) new-employee orientation 
B) employee pay 
C) job analysis 
D) job descriptions 
E) employee training 
A) new-employee orientation 
B) employee pay 
C) job analysis 
D) job descriptions 
E) employee training

Question 10

Which of the following is NOT an example of a high-performance work practice listed in your textbook?

Accepted Answer

A) flexible job assignments 
B) open communication 
C) performance-based compensation 
D) re-engineering 
E) extensive employee involvement 
A) flexible job assignments 
B) open communication 
C) performance-based compensation 
D) re-engineering 
E) extensive employee involvement

Question 11

According to your textbook, in work-life conflicts, younger employees place a lower priority on family and a higher priority on jobs and hence tend to be more regular in work attendance.

Accepted Answer

A) True 
 B)False

Question 12

Teaching an employee to read would be considered a general form of employee training.

Accepted Answer

A) True 
 B)False

Question 13

Job rotation is an example of what kind of training method?

Accepted Answer

A) vestibule 
B) simulation 
C) on-the-job 
D) off-the-job 
E) computer instruction 
A) vestibule 
B) simulation 
C) on-the-job 
D) off-the-job 
E) computer instruction

Question 14

An assessment that defines jobs and the behaviours necessary to perform them is a(n)________.

Accepted Answer

A) job analysis 
B) employee handbook 
C) job specification 
D) job notice 
E) job description 
A) job analysis 
B) employee handbook 
C) job specification 
D) job notice 
E) job description

Question 15

________ is a performance appraisal method that utilises feedback from supervisors, employees and co-workers.

Accepted Answer

A) Individual ranking 
B) Group order ranking 
C) 360-degree feedback 
D) Multi-person comparison 
E) Graphic rating scales 
A) Individual ranking 
B) Group order ranking 
C) 360-degree feedback 
D) Multi-person comparison 
E) Graphic rating scales

Question 16

Evaluating employee performance is part of a ________, which is a process of establishing performance standards and appraising employee performance in order to arrive at objective human resource decisions as well as to provide documentation to support those decisions.

Accepted Answer

A) decruitment system 
B) behavioural management system 
C) performance management system 
D) attribution system 
E) business strategy evaluation 
A) decruitment system 
B) behavioural management system 
C) performance management system 
D) attribution system 
E) business strategy evaluation

Question 17

________ involves employees participating in role playing, simulations or other face-to-face types of training.

Accepted Answer

A) Mentoring 
B) Career development 
C) Job rotation 
D) Experiential exercises 
E) Apprenticeship 
A) Mentoring 
B) Career development 
C) Job rotation 
D) Experiential exercises 
E) Apprenticeship

Question 18

Which of the following is a consequence of an acceptance error in the selection process?

Accepted Answer

A) potential charges of discrimination 
B) increased cost of training 
C) cost of selection is increased 
D) not hiring a candidate who would have been successful 
E) more candidates have to be screened 
A) potential charges of discrimination 
B) increased cost of training 
C) cost of selection is increased 
D) not hiring a candidate who would have been successful 
E) more candidates have to be screened

Question 19

Which of the following is an example of selection device reliability?

Accepted Answer

A) A protected group individual was given a low selection score and was a poor job performer. 
B) A superior job performer was given a high interview score by all five independent interviewers. 
C) The selection device reliability rating and validity rating were equal. 
D) An applicant's score on an intelligence test predicted his/her job performance. 
E) The intelligence test significantly predicted the job performance of 250 job applicants. 
A) A protected group individual was given a low selection score and was a poor job performer. 
B) A superior job performer was given a high interview score by all five independent interviewers. 
C) The selection device reliability rating and validity rating were equal. 
D) An applicant's score on an intelligence test predicted his/her job performance. 
E) The intelligence test significantly predicted the job performance of 250 job applicants.

Question 20

A Legal Question
Asha had a lot on her mind.As a Maori woman working in a New Zealand Government institution, she felt she had to work doubly hard to gain workplace rewards.But recently, even her hard work was not making the difference.Last week, she learned that James, a manager who had very similar qualifications, experience, tenure and responsibilities, was getting paid more than she was.Furthermore, at age 38, she was hearing rumours that Mary, her boss, was considering bringing in a younger group of managers because 'this older group is just costing us too much.' To top it off, there was pressure from home.Her father was critically ill and, as the only child, she wanted to take some time off to help care for him.She was willing to take it as unpaid leave, but was getting resistance from her manager.Asha thought this was unfair given the fact that the organisation had over 200 managers who could cover for her in this crisis.Asha decided to talk with her solicitor about these issues.
-Refer to A Legal Question (Scenario).Asha mentioned to her solicitor that she had read about a law that prohibits discrimination against employees based on age.Her solicitor listened and then said which of the following?

Accepted Answer

A) 'Technically, age is considered a form of disability, and, therefore, you would be covered under Sex Discrimination Act 1975.' 
B) 'You are too young to be covered under the State Sector Act 1988.' 
C) 'Age discrimination is covered by the Human Rights Act 1993 but at only 38 it might be difficult to establish age discrimination.' 
D) 'You would be covered under the Workplace Relations Act 1996.' 
E) 'The Employee Relations Act 2000 prohibits such discrimination.' 
A) 'Technically, age is considered a form of disability, and, therefore, you would be covered under Sex Discrimination Act 1975.' 
B) 'You are too young to be covered under the State Sector Act 1988.' 
C) 'Age discrimination is covered by the Human Rights Act 1993 but at only 38 it might be difficult to establish age discrimination.' 
D) 'You would be covered under the Workplace Relations Act 1996.' 
E) 'The Employee Relations Act 2000 prohibits such discrimination.'

Temporary help services tend to ________.

Which of the following laws requires that people with HIV are not discriminated against in Australia?

One advantage of an internal search for job candidates is that it boosts employee morale.

In ________, the individual (rather than the organisation)defines his own career progression.

It is possible for a selection method to be reliable but invalid.

Job descriptions focus on the job, and job specifications focus on the person.

Which of the following is an example of an interview question a manager should NOT ask?

Maintenance and human errors, like those that cause airline crashes, could be reduced or prevented with better ________.

Which of the following is NOT an example of a high-performance work practice listed in your textbook?

According to your textbook, in work-life conflicts, younger employees place a lower priority on family and a higher priority on jobs and hence tend to be more regular in work attendance.

Teaching an employee to read would be considered a general form of employee training.

Job rotation is an example of what kind of training method?

An assessment that defines jobs and the behaviours necessary to perform them is a(n)________.

________ is a performance appraisal method that utilises feedback from supervisors, employees and co-workers.

Evaluating employee performance is part of a ________, which is a process of establishing performance standards and appraising employee performance in order to arrive at objective human resource decisions as well as to provide documentation to support those decisions.

________ involves employees participating in role playing, simulations or other face-to-face types of training.

Which of the following is a consequence of an acceptance error in the selection process?

Which of the following is an example of selection device reliability?

Managers in the Workplace

Management History

Managing the External Environment and Organisational Culture

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Understanding and Managing Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 14: Managing Human Resources

Temporary help services tend to ________.

Which of the following laws requires that people with HIV are not discriminated against in Australia?

One advantage of an internal search for job candidates is that it boosts employee morale.

In ________, the individual (rather than the organisation)defines his own career progression.

It is possible for a selection method to be reliable but invalid.

Job descriptions focus on the job, and job specifications focus on the person.

Which of the following is an example of an interview question a manager should NOT ask?

Maintenance and human errors, like those that cause airline crashes, could be reduced or prevented with better ________.

Which of the following is NOT an example of a high-performance work practice listed in your textbook?

According to your textbook, in work-life conflicts, younger employees place a lower priority on family and a higher priority on jobs and hence tend to be more regular in work attendance.

Teaching an employee to read would be considered a general form of employee training.

Job rotation is an example of what kind of training method?

An assessment that defines jobs and the behaviours necessary to perform them is a(n)________.

________ is a performance appraisal method that utilises feedback from supervisors, employees and co-workers.

Evaluating employee performance is part of a ________, which is a process of establishing performance standards and appraising employee performance in order to arrive at objective human resource decisions as well as to provide documentation to support those decisions.

________ involves employees participating in role playing, simulations or other face-to-face types of training.

Which of the following is a consequence of an acceptance error in the selection process?

Which of the following is an example of selection device reliability?

Managers in the Workplace

Management History

Managing the External Environment and Organisational Culture

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Understanding and Managing Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters