Exam 14: Managing Human Resources

Which of the following would be a part of a human resource planner's workday?

A Legal Question Asha had a lot on her mind.As a Maori woman working in a New Zealand Government institution, she felt she had to work doubly hard to gain workplace rewards.But recently, even her hard work was not making the difference.Last week, she learned that James, a manager who had very similar qualifications, experience, tenure and responsibilities, was getting paid more than she was.Furthermore, at age 38, she was hearing rumours that Mary, her boss, was considering bringing in a younger group of managers because 'this older group is just costing us too much.' To top it off, there was pressure from home.Her father was critically ill and, as the only child, she wanted to take some time off to help care for him.She was willing to take it as unpaid leave, but was getting resistance from her manager.Asha thought this was unfair given the fact that the organisation had over 200 managers who could cover for her in this crisis.Asha decided to talk with her solicitor about these issues. -Refer to A Legal Question (Scenario).Asha's solicitor suggested that she consider looking into a violation of a law that 'prohibits discrimination in recruitment, promotion and dismissal decisions based on grounds of religious or ethnic beliefs, age, race, gender, sexual orientation, disability or marital status.' This is known as the ________.

If a selection device demonstrates ________, there is a proven relationship between the selection device and some relevant criterion.

In a short essay, discuss how workforce diversity is directly affected by recruitment, selection and orientation and training.

________ is the process of locating, identifying and attracting capable applicants.

'Family-friendly benefits' commonly include programs like ________.

The Internal Hire Dan Young is a new sales manager for The Flourish Group, a private healthcare consulting firm based in New South Wales.Dan was hired from within the firm and he is now supervising many of the people he had formerly worked with, including two friends with whom he competed for his new job.Thus, Dan is especially sensitive to potential problems stemming from the performance evaluation process and is conducting lengthy research on the advantages and disadvantages of the various methods. -Refer to The Internal Hire (Scenario).After the New Year, Dan schedules a day to travel with each of his sales reps.He presents them with their bonus checks from the preceding year.He confidentially shares with each of them a report that he recently received from top management.This report provides a comparison of regional performance, based upon percentage of quota met, for each quarter and the entire year.Additionally, individual salespeople are compared on a bar graph with their peers within the region and corporate-wide for each quarter and the year.Finally, each employee is ranked on a percentile scale, indicating their relative performance for the year.Dan must provide management with a report offering reasons for poor performance and suggesting corrective actions.This is most representative of which performance evaluation technique?

Recruitment is the process of locating, identifying and attracting capable applicants.

Of the following statements concerning several selection devices, which one is accurate?

Which of the following is NOT an example of a decruitment option?

The Internal Hire Dan Young is a new sales manager for The Flourish Group, a private healthcare consulting firm based in New South Wales.Dan was hired from within the firm and he is now supervising many of the people he had formerly worked with, including two friends with whom he competed for his new job.Thus, Dan is especially sensitive to potential problems stemming from the performance evaluation process and is conducting lengthy research on the advantages and disadvantages of the various methods. -Refer to The Internal Hire (Scenario).Six months into Dan's tenure as regional sales manager, he hosts his first regional sales meeting.During the course of the meeting, Wade meets individually with each of his employees and shows them a chart of their sales numbers for each month compared to their budgeted quota for the year to date.Additionally, Dan and each employee set mutually agreed-upon, off-budget goals for the remaining six months of the fiscal year.This is most representative of what performance evaluation method?