Exam 7: Individual and Group Decision Making: How Managers Make Things Happen

When QVC experiments with which products it will sell on its television shopping network and follows this up with analysis of why some sell and others don't, it is using evidence-based management.

The process of identifying and choosing between alternative courses of action is known as option evaluation.

Where time is of the essence, in most cases an individual should make the decision rather than a group.

A person who is oriented toward people and social concerns and has a low tolerance for ambiguity is ______ in her decision-making style.

Heuristics is a technique in which members of a group come together over a computer network to generate ideas and alternatives.

The idea that decision makers find the notion of an actual loss more painful than giving up the possibility of a gain is called

Identify the assumptions of the rational decision-making model.Do these hold true in most situations?

Identify the four general decision making styles.Explain the two primary characteristics which define each.

Understanding how to use failure is an important implementation principle for evidence-based management.

The conceptual style of decision making is the most people oriented of the styles.

Smaller-sized groups make higher-quality decisions.

The stores of data so vast that conventional database management systems cannot handle them and which instead require very sophisticated analysis software and supercomputing-level hardware are known as

Describe at least five of the nine common decision-making biases, and give an example of each.

The rational model works well even with the incomplete information and uncertainty about consequences that managers often face.

Making a choice without the use of conscious thought or logical interference is called

A recent study says that the world's information is doubling every seven years.

The rational model of decision making is also called the ______ model.

As Janine prepares to perform Ian's performance review, she carefully reviews notes she made throughout the year, rather than relying just on what she remembers.Janine is attempting to avoid the ______ bias.

The final step in the rational decision-making process is to implement and evaluate the chosen solution.

Which of the following statements about group decision making is true?