Exam 7: Individual and Group Decision Making: How Managers Make Things Happen

In making decisions, ethical concerns need to be considered.Identify and explain how a decision tree would assist the manager in making ethical decisions.

Risk propensity is the willingness to gamble or to undertake risk for the possibility of getting an increased payoff.

Angelina is interviewing for an open position since she recently let go an employee for excessive absenteeism.Though she thinks that Ivy is the best candidate for the job, she has small children, which seemed to be the source of the last employee's absenteeism.Angelina is reluctant to hire Ivy, which is a(n) ______ bias.

_________ uses physically dispersed experts who fill out questionnaires to generate ideas and the judgments are combined into an expert consensus.

A directive individual takes longer to make a decision than an analytical one.

Which of the following is an assumption upon which the rational model of decision making rests?

Which of the following is a practical guideline in determining whether to use group decision making?

Customers who experience poor customer service are more likely to tell the company about it than to tell family or friends.

Which of the following is an implementation principle for evidence-based management described by Pfeffer and Sutton?

A graph of decisions and their possible consequences is known as a(n)

A person who is oriented toward task and technical concerns and has a low tolerance for ambiguity is ______ in his decision-making style.

Which of the following is characteristic of companies that use analytics?

Importance of the situation, the credibility of the information about it, and the urgency of it should be considered in the decision about whether to decide.

Group-driven computer-aided decision systems ask participants to answer predetermined questions on electronic keypads or dials.

The tendency of a group to settle on a decision that is "good enough" is called

When evaluating alternatives in decision making, you must assess cost and quality and also ask the question, "Is it simple?"

Experts may make irrational decisions because they are unable to see things from an outsider's perspective.

Analyzing the underlying causes of a problem or an opportunity is called diagnosis.

For implementation of a chosen solution in decision making to be successful, you need to plan carefully and be sensitive to those affected.

You have surveyed all of your close friends, and they all prefer ice cream to frozen yogurt.Thus you should be confident that everyone prefers ice cream; that is, this is a representative sample of adequate size.