Question 1

The "management process" is sometimes called the "four management functions."

Accepted Answer

A) True 
 B)False

Question 2

The primary measure of success of a nonprofit organization is typically

Accepted Answer

A) the total revenue. 
B) ROI. 
C) the effectiveness of the services delivered. 
D) the market share. 
E) the number of services available. 
A) the total revenue. 
B) ROI. 
C) the effectiveness of the services delivered. 
D) the market share. 
E) the number of services available.

Question 3

Automated telephone systems are typically both very effective and very efficient.

Accepted Answer

A) True 
 B)False

Question 4

_________ means taking risks to try to create a new enterprise.

Accepted Answer

A) Entrepreneurship 
B) Incorporation 
C) Franchising 
D) Joint venturing 
E) Acquisition 
A) Entrepreneurship 
B) Incorporation 
C) Franchising 
D) Joint venturing 
E) Acquisition

Question 5

According to researcher Robert Katz, which of the following is one of three principal skills acquired by experienced managers?

Accepted Answer

A) Intuitive 
B) Evaluative 
C) Human 
D) Comprehensive 
E) Coordination 
A) Intuitive 
B) Evaluative 
C) Human 
D) Comprehensive 
E) Coordination

Question 6

Studying management can be helpful even before you become a manager.List at least three of the rewards of studying management.

Accepted Answer

(1) You will understand how to deal with

Question 7

Good executive functioning includes heavy multitasking and answering every e-mail nearly instantly.

Accepted Answer

A) True 
 B)False

Question 8

Economic development that meets the needs of the present without compromising the ability of future generations to meet their own needs is known as

Accepted Answer

A) environmentalism. 
B) globalization. 
C) ethics. 
D) the bottom line. 
E) sustainability. 
A) environmentalism. 
B) globalization. 
C) ethics. 
D) the bottom line. 
E) sustainability.

Question 9

The belief that you control your own destiny is called

Accepted Answer

A) internal locus of control. 
B) entrepreneurship. 
C) intrapreneurship. 
D) power centering. 
E) manifest destiny. 
A) internal locus of control. 
B) entrepreneurship. 
C) intrapreneurship. 
D) power centering. 
E) manifest destiny.

Question 10

After a large chemical fire, Eric took responsibility publicly for the failure of his employees to follow workplace safety standards, and indicated that several of them had been placed on leave.Here, Eric was acting in a ______ role.

Accepted Answer

A) leadership 
B) negotiator 
C) liaison 
D) authority 
E) entrepreneur 
A) leadership 
B) negotiator 
C) liaison 
D) authority 
E) entrepreneur

Question 11

Managers who are future oriented, dealing with uncertain, highly competitive conditions, and who stay alert to long-run opportunities and problems are most likely to be

Accepted Answer

A) first-line managers. 
B) functional managers. 
C) middle managers. 
D) general managers. 
E) top managers. 
A) first-line managers. 
B) functional managers. 
C) middle managers. 
D) general managers. 
E) top managers.

Question 12

Whereas a generation ago organizations rewarded employees for their efficiency, today the emphasis is on length of service.

Accepted Answer

A) True 
 B)False

Question 13

Despite the appeal of the opportunity, Samantha decided to delay taking her product to foreign markets because she felt that her current personnel did not have enough international experience.She was exhibiting ______ skills.

Accepted Answer

A) comparative 
B) human 
C) intangible 
D) conceptual 
E) intuitive 
A) comparative 
B) human 
C) intangible 
D) conceptual 
E) intuitive

Question 14

The decline in revenue in the newspaper industry is due to a sharp drop in the number of people reading American newspapers.

Accepted Answer

A) True 
 B)False

Question 15

Tucker recently attended a dinner for the new CEO.He came away feeling very excited and anxious to do his part to help the company achieve its goals.In this instance, the CEO was performing the management function known as planning.

Accepted Answer

A) True 
 B)False

Question 16

When he or she does not speak the local language, a manager should rely on gestures and symbols since their consistency of meaning provides a form of universal communication throughout the world.

Accepted Answer

A) True 
 B)False

Question 17

A general manager at a department store is giving an important presentation to several departments to engage the whole staff in a new customer retention effort beginning this month.This is an example of

Accepted Answer

A) planning. 
B) organizing. 
C) leading. 
D) controlling. 
E) marketing. 
A) planning. 
B) organizing. 
C) leading. 
D) controlling. 
E) marketing.

Question 18

Which of the following is not a reward for practicing management?

Accepted Answer

A) You can build a catalog of successful products or services. 
B) You and your employees can experience a sense of accomplishment. 
C) You can stretch your abilities and magnify your range. 
D) You can be rewarded with money and status for your efforts. 
E) You can become exempt from many of society's ethical standards. 
A) You can build a catalog of successful products or services. 
B) You and your employees can experience a sense of accomplishment. 
C) You can stretch your abilities and magnify your range. 
D) You can be rewarded with money and status for your efforts. 
E) You can become exempt from many of society's ethical standards.

Question 19

Research has shown that all of the following are characteristics of an entrepreneur except which?

Accepted Answer

A) self-confident 
B) highly experienced 
C) belief in personal control of destiny 
D) high energy level and action orientation 
E) high tolerance for ambiguity 
A) self-confident 
B) highly experienced 
C) belief in personal control of destiny 
D) high energy level and action orientation 
E) high tolerance for ambiguity

Question 20

A vice president of production is a general manager.

Accepted Answer

A) True 
 B)False

The "management process" is sometimes called the "four management functions."

The primary measure of success of a nonprofit organization is typically

Automated telephone systems are typically both very effective and very efficient.

_________ means taking risks to try to create a new enterprise.

According to researcher Robert Katz, which of the following is one of three principal skills acquired by experienced managers?

Studying management can be helpful even before you become a manager.List at least three of the rewards of studying management.

Good executive functioning includes heavy multitasking and answering every e-mail nearly instantly.

Economic development that meets the needs of the present without compromising the ability of future generations to meet their own needs is known as

The belief that you control your own destiny is called

After a large chemical fire, Eric took responsibility publicly for the failure of his employees to follow workplace safety standards, and indicated that several of them had been placed on leave.Here, Eric was acting in a ______ role.

Managers who are future oriented, dealing with uncertain, highly competitive conditions, and who stay alert to long-run opportunities and problems are most likely to be

Whereas a generation ago organizations rewarded employees for their efficiency, today the emphasis is on length of service.

Despite the appeal of the opportunity, Samantha decided to delay taking her product to foreign markets because she felt that her current personnel did not have enough international experience.She was exhibiting ______ skills.

The decline in revenue in the newspaper industry is due to a sharp drop in the number of people reading American newspapers.

Tucker recently attended a dinner for the new CEO.He came away feeling very excited and anxious to do his part to help the company achieve its goals.In this instance, the CEO was performing the management function known as planning.

When he or she does not speak the local language, a manager should rely on gestures and symbols since their consistency of meaning provides a form of universal communication throughout the world.

A general manager at a department store is giving an important presentation to several departments to engage the whole staff in a new customer retention effort beginning this month.This is an example of

Which of the following is not a reward for practicing management?

Research has shown that all of the following are characteristics of an entrepreneur except which?

A vice president of production is a general manager.

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters

Exam 1: The Exceptional Manager: What You Do, How You Do It

The "management process" is sometimes called the "four management functions."

The primary measure of success of a nonprofit organization is typically

Automated telephone systems are typically both very effective and very efficient.

_________ means taking risks to try to create a new enterprise.

According to researcher Robert Katz, which of the following is one of three principal skills acquired by experienced managers?

Studying management can be helpful even before you become a manager.List at least three of the rewards of studying management.

Good executive functioning includes heavy multitasking and answering every e-mail nearly instantly.

Economic development that meets the needs of the present without compromising the ability of future generations to meet their own needs is known as

The belief that you control your own destiny is called

After a large chemical fire, Eric took responsibility publicly for the failure of his employees to follow workplace safety standards, and indicated that several of them had been placed on leave.Here, Eric was acting in a ______ role.

Managers who are future oriented, dealing with uncertain, highly competitive conditions, and who stay alert to long-run opportunities and problems are most likely to be

Whereas a generation ago organizations rewarded employees for their efficiency, today the emphasis is on length of service.

Despite the appeal of the opportunity, Samantha decided to delay taking her product to foreign markets because she felt that her current personnel did not have enough international experience.She was exhibiting ______ skills.

The decline in revenue in the newspaper industry is due to a sharp drop in the number of people reading American newspapers.

Tucker recently attended a dinner for the new CEO.He came away feeling very excited and anxious to do his part to help the company achieve its goals.In this instance, the CEO was performing the management function known as planning.

When he or she does not speak the local language, a manager should rely on gestures and symbols since their consistency of meaning provides a form of universal communication throughout the world.

A general manager at a department store is giving an important presentation to several departments to engage the whole staff in a new customer retention effort beginning this month.This is an example of

Which of the following is not a reward for practicing management?

Research has shown that all of the following are characteristics of an entrepreneur except which?

A vice president of production is a general manager.

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters