Question 1

Setting goals and deciding how to achieve them is called

Accepted Answer

A) controlling. 
B) managing. 
C) planning. 
D) organizing. 
E) leading. 
A) controlling. 
B) managing. 
C) planning. 
D) organizing. 
E) leading.

Question 2

Most people prefer to have a combination of a high level of skill and low level of challenge while at work.

Accepted Answer

A) True 
 B)False

Question 3

Human skills become less critical as one's career progresses, and are least important for top managers.

Accepted Answer

A) True 
 B)False

Question 4

One of the challenges for managers is managing personal happiness and life goals.Explain why this is a challenge for managers.Discuss how you think these ideas apply to you in the future.

Accepted Answer

Every person must consider whether his j

Question 5

List the characteristics that most entrepreneurs have.

Accepted Answer

The characteristics that most entreprene

Question 6

Angelina is a shift supervisor for a successful supermarket chain, directing the work of as many as eight other cashiers.She is a(n)

Accepted Answer

A) directional manager. 
B) middle manager. 
C) first-line manager. 
D) general manager. 
E) area manager. 
A) directional manager. 
B) middle manager. 
C) first-line manager. 
D) general manager. 
E) area manager.

Question 7

Abbie recently joined a professional organization for certified public accountants, and was happy that her firm offered to pay the dues.This type of group is an example of a(n) ______ organization.

Accepted Answer

A) for-profit 
B) nonprofit 
C) administrative 
D) mutual-benefit 
E) aid-based 
A) for-profit 
B) nonprofit 
C) administrative 
D) mutual-benefit 
E) aid-based

Question 8

Petra is a new manager for a household products company, after getting a promotion from an administrative job that she found boring.But now she frequently experiences ______, like when she had to explain the new product her team is developing to the CEO and several board members.As psychologist Csikzentmihalyi predicts, her ideal state would be an emotional zone between that and boredom.

Accepted Answer

A) overload 
B) anxiety 
C) immodesty 
D) fear 
E) pressure 
A) overload 
B) anxiety 
C) immodesty 
D) fear 
E) pressure

Question 9

Organizations can gain a competitive advantage by matching their competition in terms of quality, responsiveness, and efficiency.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is one of the four principal functions of management, also known as the management process?

Accepted Answer

A) Organizing 
B) Scheduling 
C) Motivating 
D) Executing 
E) Monitoring 
A) Organizing 
B) Scheduling 
C) Motivating 
D) Executing 
E) Monitoring

Question 11

Define the three types of principal skills that managers need according to Robert Katz.At which level of management is each skill most important?

Accepted Answer

Technical skills consist of job-specific

Question 12

First-line managers make long-term decisions about the overall direction of the organization and establish the objectives, policies, and strategies for it.

Accepted Answer

A) True 
 B)False

Question 13

In recent years, white-collar crime in the United States has become very rare.

Accepted Answer

A) True 
 B)False

Question 14

Having required technical skills is most important among top managers at the highest leadership levels.

Accepted Answer

A) True 
 B)False

Question 15

The concept of a "flat" world means

Accepted Answer

A) employees are learning to suppress negative emotion in the workplace. 
B) corporations are developing a preference for a new, flatter organizational structure. 
C) a recession now slows the economies of most nations simultaneously. 
D) globalization has leveled the playing field for emerging economies. 
E) businesspeople are now more conservative in their approach to investment. 
A) employees are learning to suppress negative emotion in the workplace. 
B) corporations are developing a preference for a new, flatter organizational structure. 
C) a recession now slows the economies of most nations simultaneously. 
D) globalization has leveled the playing field for emerging economies. 
E) businesspeople are now more conservative in their approach to investment.

Question 16

There are managers at three levels of an organization: top, middle, and first-line.

Accepted Answer

A) True 
 B)False

Question 17

Efficiency and effectiveness are terms used interchangeably and equivalently in management.

Accepted Answer

A) True 
 B)False

Question 18

______ skills consist of the job-specific knowledge needed to perform well in a specialized field.

Accepted Answer

A) Technical 
B) Action 
C) Conceptual 
D) Physical 
E) Human 
A) Technical 
B) Action 
C) Conceptual 
D) Physical 
E) Human

Question 19

When a manager is motivating others to work hard to achieve the organization's goals, she is engaged in the management function of leading.

Accepted Answer

A) True 
 B)False

Question 20

In business, innovation is defined as finding ways to deliver new or better goods or services.

Accepted Answer

A) True 
 B)False

Setting goals and deciding how to achieve them is called

Most people prefer to have a combination of a high level of skill and low level of challenge while at work.

Human skills become less critical as one's career progresses, and are least important for top managers.

One of the challenges for managers is managing personal happiness and life goals.Explain why this is a challenge for managers.Discuss how you think these ideas apply to you in the future.

List the characteristics that most entrepreneurs have.

Angelina is a shift supervisor for a successful supermarket chain, directing the work of as many as eight other cashiers.She is a(n)

Abbie recently joined a professional organization for certified public accountants, and was happy that her firm offered to pay the dues.This type of group is an example of a(n) ______ organization.

Organizations can gain a competitive advantage by matching their competition in terms of quality, responsiveness, and efficiency.

Which of the following is one of the four principal functions of management, also known as the management process?

Define the three types of principal skills that managers need according to Robert Katz.At which level of management is each skill most important?

First-line managers make long-term decisions about the overall direction of the organization and establish the objectives, policies, and strategies for it.

In recent years, white-collar crime in the United States has become very rare.

Having required technical skills is most important among top managers at the highest leadership levels.

The concept of a "flat" world means

There are managers at three levels of an organization: top, middle, and first-line.

Efficiency and effectiveness are terms used interchangeably and equivalently in management.

______ skills consist of the job-specific knowledge needed to perform well in a specialized field.

When a manager is motivating others to work hard to achieve the organization's goals, she is engaged in the management function of leading.

In business, innovation is defined as finding ways to deliver new or better goods or services.

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters

Exam 1: The Exceptional Manager: What You Do, How You Do It

Setting goals and deciding how to achieve them is called

Most people prefer to have a combination of a high level of skill and low level of challenge while at work.

Human skills become less critical as one's career progresses, and are least important for top managers.

One of the challenges for managers is managing personal happiness and life goals.Explain why this is a challenge for managers.Discuss how you think these ideas apply to you in the future.

List the characteristics that most entrepreneurs have.

Angelina is a shift supervisor for a successful supermarket chain, directing the work of as many as eight other cashiers.She is a(n)

Abbie recently joined a professional organization for certified public accountants, and was happy that her firm offered to pay the dues.This type of group is an example of a(n) ______ organization.

Organizations can gain a competitive advantage by matching their competition in terms of quality, responsiveness, and efficiency.

Which of the following is one of the four principal functions of management, also known as the management process?

Define the three types of principal skills that managers need according to Robert Katz.At which level of management is each skill most important?

First-line managers make long-term decisions about the overall direction of the organization and establish the objectives, policies, and strategies for it.

In recent years, white-collar crime in the United States has become very rare.

Having required technical skills is most important among top managers at the highest leadership levels.

The concept of a "flat" world means

There are managers at three levels of an organization: top, middle, and first-line.

Efficiency and effectiveness are terms used interchangeably and equivalently in management.

______ skills consist of the job-specific knowledge needed to perform well in a specialized field.

When a manager is motivating others to work hard to achieve the organization's goals, she is engaged in the management function of leading.

In business, innovation is defined as finding ways to deliver new or better goods or services.

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters