Exam 1: The Exceptional Manager: What You Do, How You Do It

As a sales manager, you would have to decide how much leeway to give your subordinates in giving gifts to prospective clients in foreign countries.This is an example of the challenge of managing for

To be ______ as a manager means to make the right decisions and successfully carry them out to achieve goals.

______ skills consist of the ability to work well in cooperation with other people to get things done.

In interpersonal managerial roles, a manager acts as entrepreneur, disturbance handler, or negotiator.

One reason e-business is so important is that the Internet dramatically lowers the cost of communication.

Text messages and documents transmitted over a computer network are called cyber-messages.

The buying and selling of goods or services over computer networks is known as e-exchange.

Which of the following is an example of a decisional role that managers play?

Jeremy Stoppelman and Russel Simmons, founders of Yelp, a website with reviews of businesses, created a new type of business that did not exist before their efforts.They would best be described as

Two types of entrepreneurship include the extrapreneur and the intrapreneur.

When Shannon reviews reports and determines that she has four underperforming salespeople with whom she will need to talk, she is performing the controlling managerial function.

What is competitive advantage? Explain the importance of each of the four areas in which an organization must stay ahead of its competitors.

A group of people who work together to achieve some specific purpose is/are called

Which of the following is not a chief skill companies seek in top managers today?

Virginia Rometty, CEO of IBM, believes that her success is due in part to her ability to take risks.

The Josephson Institute suggests a TEAM (Teach, Enforce, Advocate, Model) approach for parents to encourage good financial habits in children.

A general manager typically oversees several departments within an organization.

The monitor function is an example of the informational roles often played by managers.

Which of the following statements about a manager's worklife is not among the findings of management scholar Henry Mintzberg?

When Carla revises the waitstaff schedule at her restaurant to have more personnel available during the newly busy breakfast rush, she is engaged in organizing.