Exam 12: Developing and Leading Teams: Part B

Harmonizing is an example of ____ role behavior in teams.

All of the following are considered the most common types of teams used in contemporary organizations except:

The improper use of individual problem solving may cause:

A virtual team is:

When a conforming individual perceives real or imagined pressure to adhere to team norms,____ can occur.

Among the following factors,____ is an example of the context factor as an influence on team effectiveness.

A single group in an organization may serve:

All of the following are dimensions of team empowerment except:

_____ is the dimension of team empowerment that refers to the extent to which its members perceive the team as performing important and valuable tasks.

An organization can influence the development of informal groups through all of the following except:

The strength of the members' desire to remain in a team and their commitment to it is:

A_____team refers to members focusing on a specific issue,developing a potential solution,and often being empowered to take action.

The Gates Company has discovered that a recent sales decline for a specific product is partly the result of customer dissatisfaction with the early failure rate of the product.The production manager attributes the early failure rate to quality problems in several of the components,which are obtained from different suppliers.The new engineering manager,however,contends that the problem lies in the design of the product.The marketing manager contends that demand for the product is dropping as a result of competitors with lower prices from overseas.In order to identify the most effective solution to this sales decline in the most efficient manner,it is probably best to use a:

Giving information is an example of ____ role behavior in teams.

A five-member team in the marketing department was developing a marketing plan for a new product.They had spent almost a half-hour trying to come up with a catchy theme for an advertising effort,with little progress.In a moment of silence,Josh turned to Kara and said,"Kara,you haven't had much to say yet this morning,and you often give us excellent ideas.What do you think we should do? Kara replied: "I really can't think of anything else.I can support any of the ideas that have been suggested so far.They all seem reasonable." In this case,Kara was engaging in ____ behavior.

Review the following scenario and,using the material on the influences on team effectiveness,explain what the professor would probably say to Karia in explanation of this matter.Be sure to clarify any assumptions that you make in developing your answer. Karia is a sales representative at a rapidly growing music company.She is becoming uncomfortable at some events that are beginning to transpire during staff meetings in her department.During these meetings,her newly promoted boss,Paul,sits at the head of the conference table,and the nine other members of the department sit at various positions around the table.Paul has never been particularly good at handling conflict.Unfortunately,several members of the department have very strong opinions,and tend to get rather aggressive in team meetings.On several occasions,arguments and growing unpleasantness erupted during staff meetings.The first time this happened,Paul,apparently quite perplexed,looked around the table as if in search of assistance.When he looked at Karia,she felt a pressure to respond,and therefore said some things that helped to smooth over and resolve the growing conflict.This pattern has been repeated on many occasions over the past six months.Now,whenever a disagreement erupts in the team,Paul and other members of the team just look at Karia,and Karia begins talking in an attempt to work things out.Unfortunately,Karia is very uncomfortable with this situation.Neither Paul nor anyone else in the department has mentioned anything about this either inside or outside of staff meetings.Karia is afraid that she might be doing something that she shouldn't,and doesn't want to jeopardize her career.In an attempt to better understand what is going on,she describes the scenario to her professor in the Organizational Behavior class that she is enrolled in as one of the requirements in her part-time MBA degree program.She asks her professor to comment on what might be happening in this situation.

Describe three of the types of managerial tasks that self-managed teams are empowered to perform and the effect of their performance on productivity.

Which types of teams can not operate as a virtual team?

Teams that typically eliminate one or more managerial levels,thereby creating a flatter organization are:

In the_____stage of team development,members set rules by which the team will operate.