Exam 1: Introduction to Principles of Management

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What is the difference between line and staff managers?

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Strategic management is the central, integrated, externally oriented concept of how we will achieve our objectives.

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Organizational citizenship behaviors are individual behaviors that are beneficial to the organization and are recognized by the formal reward system of the organization.

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In the contemporary view of the roles of management, how does top management support and serve other managers and employees?

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Tactical planning is usually a(n) ______________ plan designed to develop means to implement the strategy.

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Triple bottom line refers to the measurement of business performance along:

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Controlling involves ensuring that performance does not deviate from _____________.

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Economic performance of a firm is a function of its success in producing benefits for its owners in particular, accomplished through product innovation and the efficient use of resources to produce some form of profit.

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Only supervisors are affected by the principles of management.

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Describe the three steps to the managerial process of controlling.

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Empowerment is the process of authorizing an individual to think, behave, take action, and control work and decision making in an organization.

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There are ten roles common to the work of all managers, and they can be played at different times by the same manager.

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Three different types of planning used in the function of management are:

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________________ refers to social and environmental profit.

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Entrepreneurs are the catalysts for value creation by first identifying a(an) _______________.

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Entrepreneurship is defined as the recognition and implementation of a good idea.

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__________ are responsible for the efficiency and effectiveness of an area such as accounting or marketing.

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A manager must understand the compatibility of individual and group performance with respect to:

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Principles of management are often discussed or learned using a framework of _______.

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Three companies well known for their strong CSR orientations are:

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