Exam 1: Introduction to Principles of Management

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A(n) ____________helps planners assess the critical contingencies facing their organization in terms of economic conditions, their competitors and their customers.

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Strategy refers to the creation of an organization's long-term purpose, articulated in clear goals and objectives, that can be incorporated into a coherent plan of action.

(True/False)
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Leadership is defined as when, where, and how to use formal sources of authority and power, such as position or ownership.

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When an organization has a long-term purpose, articulated in clear goals and objectives, and these goals and objectives comprise a coherent plan of action, then we would say that the organization has a _____________.

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Tactical planning is designed to develop:

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Strategic management is the body of knowledge that answers questions about the development and implementation of ____________.

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Individuals can maximize the value of learning about learning styles by embracing the gauge-discover-reflect process.

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Decisions made about the structure of an organization are generally referred to as ___________ ___________ decisions.

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Professor Minztberg identified ten roles common to the work of all managers. They are divided into three groups: _________, ___________, and ____________.

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The difference between group and team is:

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CSR is a concept whereby organizations consider the interest of ________ by taking responsibility for the impact of their activities on customers, suppliers, employees, communities, and the environment in all aspects of their operations.

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The Body Shop adopted a CSR approach going to great lengths to ensure that its business is ecologically sustainable. Why has their approach been successful?

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Self-development, individual initiative and organizational loyalty are:

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What are the three interpersonal roles a manager may assume in an organization?

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An organization makes a profit when its ___________ are more than its costs in a given period of time.

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What is the major function of organizing in organizations?

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Effective controlling requires the existence of plans,

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________________ is a concept whereby organizations consider the interests of society by taking responsibility for the impact of their activities in all aspects of their operations.

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Controlling involves ensuring that performance does not deviate from the mission of the organization.

(True/False)
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Organizational citizenship behaviors are also known as _____.

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