Exam 1: Introduction to Principles of Management

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The three interpersonal roles primarily concerned with interpersonal relationships in an organization are: ___________________, _________________, and ___________________.

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Google has topped Fortune's 100 Best Companies to Work for the last two years. What has leadership at Google done to achieve this designation?

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StarKist tuna adopted a CSR approach when it decided to purchase and sell exclusively dolphin-safe tuna. Why were consumers unwilling to pay higher process for StarKist's environmental product attributes?

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Teams differ from other types of groups in that members are focused on a joint goal or product.

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The three informational roles are concerned with ______________, ________________, and ________________ information into the organization.

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What are the criticisms of the POLC framework?

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What is strategic management?

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Organizational citizenship behaviors can be understood as:

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Empowerment is the process of enabling or authorizing an individual to think, behave, take action, and control work and decision making in ______________ ways.

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The structure of an organization is usually represented:

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Of the three essential components of the gauge-discover-reflect process, _____ involves stepping back and looking at the ways you have achieved your goals.

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The three informational roles primarily concerned with the information aspects of managerial work are: _______________, ________________, and ___________________.

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In the role of spokesperson, the manager disseminates the organization's information to the units and departments.

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General managers set specific goals for their own departments and see that the goals are met.

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Managers do not spend all their time managing.

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List the seven common themes of organizational citizenship behavior.

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Teamwork is a common theme of organizational citizenship behavior.

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Since there have been tremendous changes in the environment faced by managers, the functions of planning, organizing, leading and controlling are not considered essential functions by many organizations today.

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The difference between an organization's revenues and its costs in a given period of time is referred to a(an) ___________ profit.

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Environmental scanning is the act of analyzing the critical external contingencies and trends facing an organization in terms of:

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