Exam 1: Introduction to Principles of Management

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To be effective at leading, managers must first understand their subordinates' personalities, values, attitudes, and emotions.

(True/False)
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____________ are individuals and organizations who are actively involved with the organization, and whose interests may be positively or negatively affected as a result of what the organization does.

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Strategy is a coherent plan of action, articulated in ________ and ___________.

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What are the principles of management?

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Reducing waste and pollution are key indicators of performance.

(True/False)
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There are many different types of plans and planning in an organization. Name three mentioned in the text and explain the purpose of each.

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Describe leadership.

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Organizational design decisions are made about:

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The unique access to information places the manager at the center of organizational decision-making.

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The four decisional roles managers play are: _____________, _____________, ______________, and _____________.

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Top managers support and serve other managers and employees through a process called _______________.

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What is the difference between triple bottom line and corporate social responsibility?

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What are the four major functions that categorize the principles of management?

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How have the functions of top management changed with respect to managerial roles?

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What are the three groups that categorize the ten roles that managers may assume in their organizations?

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Effective controlling techniques are budget and performance audits.

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The purpose of assembling a team is:

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A __________ leads a function that contributes directly to the products or services the organization creates.

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Triple bottom line refers to the measurement of economic, social, and organizational performance. False: Triple bottom line refers to the measurement of economic, social, and environmental performance.;

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A _____ is a cohesive coalition of people working together to achieve the team agenda.

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