Question 1

As one of the key management functions,leading focuses on a manager's efforts to

Accepted Answer

A) mobilize people to contribute their ideas. 
B) build organizations that are flexible and adaptive. 
C) make sure goals are met. 
D) identify opportunities for sustainable advantage. 
E) build a dynamic organization. 
A) mobilize people to contribute their ideas. 
B) build organizations that are flexible and adaptive. 
C) make sure goals are met. 
D) identify opportunities for sustainable advantage. 
E) build a dynamic organization.

Question 2

Individuals' conceptual and decision-making skills

Accepted Answer

A) are most important early in their career. 
B) involve the ability to perform a specialized task using a specific method. 
C) are often referred to as people skills. 
D) become less important to them as they rise higher in the company. 
E) become more important to them as they grow in the company. 
A) are most important early in their career. 
B) involve the ability to perform a specialized task using a specific method. 
C) are often referred to as people skills. 
D) become less important to them as they rise higher in the company. 
E) become more important to them as they grow in the company.

Question 3

Scenario D.Luxe Slumber is a company that produces high-quality mattresses.Omar,the CEO,makes all the business deals for the company.He negotiates with suppliers and gets new customers and business for the company.Charles communicates his vision for the company and what he would like it to achieve to Ana,who lays out plans to make possible the execution of that vision.Ana delegates the work accordingly by communicating to the sales and production managers Omar's vision and what he requires of them.Irving,a floor manager,makes sure that the workers do their jobs at the required pace to meet the targets and goals of the company.
-By creating objectives and communicating them to the rest of the organization,Ana is performing the function of a(n)________ manager.

Accepted Answer

A) strategic 
B) operations 
C) frontline 
D) tactical 
E) top-level 
A) strategic 
B) operations 
C) frontline 
D) tactical 
E) top-level

Question 4

Which of the following is true of speed as a success driver of organizational performance?

Accepted Answer

A) It is defined as the excellence of a product. 
B) The requirement for speed has decreased with time. 
C) Faster companies are more likely to be losers. 
D) It separates the winners from the losers. 
E) It is no longer considered as a strategic imperative. 
A) It is defined as the excellence of a product. 
B) The requirement for speed has decreased with time. 
C) Faster companies are more likely to be losers. 
D) It separates the winners from the losers. 
E) It is no longer considered as a strategic imperative.

Question 5

Which of the following is true of globalization?

Accepted Answer

A) The pace of change is slowing down. 
B) Only large companies are affected by globalization. 
C) Globalization is decreasing competition among companies. 
D) A company's talent can come from anywhere. 
E) The global marketplace is stable and unchanging. 
A) The pace of change is slowing down. 
B) Only large companies are affected by globalization. 
C) Globalization is decreasing competition among companies. 
D) A company's talent can come from anywhere. 
E) The global marketplace is stable and unchanging.

Question 6

Gerard is a general manager for Handy Dandy Corp. ,a tool-manufacturing firm.He is considering some changes to the production floor,which include layout adjustments and the purchase of new equipment to improve efficiency.He also wants to promote one of his employees to team leader.Which of the following functions of management is Gerard performing?

Accepted Answer

A) planning 
B) training 
C) leading 
D) organizing 
E) controlling 
A) planning 
B) training 
C) leading 
D) organizing 
E) controlling

Question 7

Liu focuses on assembling and coordinating the people,equipment,and supplies that his company needs to achieve its goals.What management function does Liu emphasize in his work?

Accepted Answer

A) planning 
B) leading 
C) controlling 
D) sustaining 
E) organizing 
A) planning 
B) leading 
C) controlling 
D) sustaining 
E) organizing

Question 8

When individuals view themselves as employees and expect their employers to tell them what to do and give them pay and benefits,those individuals are acting as

Accepted Answer

A) self-reliant employees. 
B) agents for social capital. 
C) passive employees. 
D) emotionally intelligent employees. 
E) connected team members. 
A) self-reliant employees. 
B) agents for social capital. 
C) passive employees. 
D) emotionally intelligent employees. 
E) connected team members.

Question 9

The need for interpersonal and communication skills fades as a manager moves from the lower levels of an organization into the upper management arena.

Accepted Answer

A) True 
 B)False

Question 10

Cost competitiveness involves

Accepted Answer

A) sacrificing quality to keep costs low. 
B) increasing prices to boost profits. 
C) pricing products at a level attractive to consumers. 
D) managing costs by being effective. 
E) offering high-quality products at higher prices. 
A) sacrificing quality to keep costs low. 
B) increasing prices to boost profits. 
C) pricing products at a level attractive to consumers. 
D) managing costs by being effective. 
E) offering high-quality products at higher prices.

Question 11

It is sufficient for a manager to pay attention to one of the four management functions as long as he or she is very skillful at it.

Accepted Answer

A) True 
 B)False

Question 12

Identify and describe one decisional role,one informational role,and one interpersonal role that managers fulfill.

Accepted Answer

Student answers will vary but should dem

Question 13

As a regional manager for Prism Paints,Fiona spends most of her time training new sales managers and making sure that information coming from headquarters reaches the company's branches.In this case,Fiona would best be described as a(n)________ manager.

Accepted Answer

A) frontline 
B) tactical 
C) operational 
D) top-level 
E) strategic 
A) frontline 
B) tactical 
C) operational 
D) top-level 
E) strategic

Question 14

Differentiate between the various management levels in an organization.

Accepted Answer

Student answers will vary but should dem

Question 15

Which of the following involves keeping costs low enough so that a company can realize profits while pricing its products at levels that are attractive to consumers?

Accepted Answer

A) total quality 
B) cost competitiveness 
C) sustainability 
D) innovation 
E) efficiency 
A) total quality 
B) cost competitiveness 
C) sustainability 
D) innovation 
E) efficiency

Question 16

What is Web 2.0?

Accepted Answer

A) social networking sites that allow users to publish and share information 
B) an advanced type of search engine that disregards most unusable data 
C) a type of Internet platform that displays information but does not have interactivity 
D) a program that allows businesses to sell merchandise on the Internet more securely 
E) a new form of web-based video communications technology 
A) social networking sites that allow users to publish and share information 
B) an advanced type of search engine that disregards most unusable data 
C) a type of Internet platform that displays information but does not have interactivity 
D) a program that allows businesses to sell merchandise on the Internet more securely 
E) a new form of web-based video communications technology

Question 17

For the past five years,Maury has worked at the Windsor Grand Desert Time-Share Resort in Las Vegas,Nevada,starting out as a junior salesperson and rising to become a sales lead,with the highest sales numbers on his team two years running.Recently Maury was offered a promotion to Frontline Sales Manager.Which of the following duties is he most likely to perform in his new role?

Accepted Answer

A) meeting regularly with the CEO and COO to discuss long-range sales goals 
B) translating the goals and plans of strategic managers into concrete objectives 
C) conceptualizing the long-term strategies the resort will need to stay competitive 
D) interpreting and communicating the priorities of top management to the other sales managers 
E) recruiting new sales associates and motivating sales team leaders 
A) meeting regularly with the CEO and COO to discuss long-range sales goals 
B) translating the goals and plans of strategic managers into concrete objectives 
C) conceptualizing the long-term strategies the resort will need to stay competitive 
D) interpreting and communicating the priorities of top management to the other sales managers 
E) recruiting new sales associates and motivating sales team leaders

Question 18

A global company can be headquartered anywhere,but usually most of its employees come from the organization's home country.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following statements about managers is true?

Accepted Answer

A) It is more important for managers to be efficient than to be effective. 
B) It is more important for managers to be effective than to be efficient. 
C) Low-level managers should be efficient,while high-level managers should be effective. 
D) Low-level managers should be effective,while high-level managers should be efficient. 
E) The best managers maintain a clear focus on both effectiveness and efficiency. 
A) It is more important for managers to be efficient than to be effective. 
B) It is more important for managers to be effective than to be efficient. 
C) Low-level managers should be efficient,while high-level managers should be effective. 
D) Low-level managers should be effective,while high-level managers should be efficient. 
E) The best managers maintain a clear focus on both effectiveness and efficiency.

Question 20

________ involves monitoring performance and making necessary changes.

Accepted Answer

A) Budgeting 
B) Planning 
C) Organizing 
D) Leading 
E) Controlling 
A) Budgeting 
B) Planning 
C) Organizing 
D) Leading 
E) Controlling

As one of the key management functions,leading focuses on a manager's efforts to

Individuals' conceptual and decision-making skills

Which of the following is true of speed as a success driver of organizational performance?

Which of the following is true of globalization?

Liu focuses on assembling and coordinating the people,equipment,and supplies that his company needs to achieve its goals.What management function does Liu emphasize in his work?

When individuals view themselves as employees and expect their employers to tell them what to do and give them pay and benefits,those individuals are acting as

The need for interpersonal and communication skills fades as a manager moves from the lower levels of an organization into the upper management arena.

Cost competitiveness involves

It is sufficient for a manager to pay attention to one of the four management functions as long as he or she is very skillful at it.

Identify and describe one decisional role,one informational role,and one interpersonal role that managers fulfill.

As a regional manager for Prism Paints,Fiona spends most of her time training new sales managers and making sure that information coming from headquarters reaches the company's branches.In this case,Fiona would best be described as a(n)________ manager.

Differentiate between the various management levels in an organization.

Which of the following involves keeping costs low enough so that a company can realize profits while pricing its products at levels that are attractive to consumers?

What is Web 2.0?

A global company can be headquartered anywhere,but usually most of its employees come from the organization's home country.

Which of the following statements about managers is true?

________ involves monitoring performance and making necessary changes.

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters

Exam 1: Managing and Performing

As one of the key management functions,leading focuses on a manager's efforts to

Individuals' conceptual and decision-making skills

Which of the following is true of speed as a success driver of organizational performance?

Which of the following is true of globalization?

Liu focuses on assembling and coordinating the people,equipment,and supplies that his company needs to achieve its goals.What management function does Liu emphasize in his work?

When individuals view themselves as employees and expect their employers to tell them what to do and give them pay and benefits,those individuals are acting as

The need for interpersonal and communication skills fades as a manager moves from the lower levels of an organization into the upper management arena.

Cost competitiveness involves

It is sufficient for a manager to pay attention to one of the four management functions as long as he or she is very skillful at it.

Identify and describe one decisional role,one informational role,and one interpersonal role that managers fulfill.

As a regional manager for Prism Paints,Fiona spends most of her time training new sales managers and making sure that information coming from headquarters reaches the company's branches.In this case,Fiona would best be described as a(n)________ manager.

Differentiate between the various management levels in an organization.

Which of the following involves keeping costs low enough so that a company can realize profits while pricing its products at levels that are attractive to consumers?

What is Web 2.0?

A global company can be headquartered anywhere,but usually most of its employees come from the organization's home country.

Which of the following statements about managers is true?

________ involves monitoring performance and making necessary changes.

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters