Question 1

High self-monitors can't adjust their behavior and there's high behavioral consistency between who they are and what they do.

Accepted Answer

A) True 
 B)False

Question 2

Bill,a manager at a consulting firm,has been keenly analyzing the performance of a new recruit who turns out to be extremely intelligent.He concludes that she will be a good manager in the future even though her interpersonal skills are not half as impressive.This conclusion on Bill's part seems to be the result of ________.

Accepted Answer

A) stereotyping 
B) selective perception 
C) the halo effect 
D) assumed similarity 
A) stereotyping 
B) selective perception 
C) the halo effect 
D) assumed similarity

Question 3

Define learning and explain the two learning theories that are relevant to understanding how and why individual behavior occurs.

Accepted Answer

Learning is any relatively permanent cha

Question 4

________ is defined as the failure to report to work.

Accepted Answer

A) Turnover 
B) Tardiness 
C) Absenteeism 
D) Negligence 
A) Turnover 
B) Tardiness 
C) Absenteeism 
D) Negligence

Question 5

When people judge someone on the basis of the perception of a group to which they belong,they are using the shortcut called ________.

Accepted Answer

A) stereotyping 
B) self-serving bias 
C) assumed similarity 
D) the halo effect 
A) stereotyping 
B) self-serving bias 
C) assumed similarity 
D) the halo effect

Question 6

By using ________,we form a general impression about a person based on only a single characteristic,such as intelligence or appearance.

Accepted Answer

A) stereotyping 
B) selectivity 
C) the halo effect 
D) assumed similarity 
A) stereotyping 
B) selectivity 
C) the halo effect 
D) assumed similarity

Question 7

The study of group behavior includes the study of ________.

Accepted Answer

A) perception,motivation,and learning 
B) attitudes and personality 
C) norms,roles,and leadership 
D) organization structure and culture 
A) perception,motivation,and learning 
B) attitudes and personality 
C) norms,roles,and leadership 
D) organization structure and culture

Question 8

Define attitudes.List and discuss the three components of attitudes and include an example of a statement that describes each component to support your answer.

Accepted Answer

Attitudes are evaluative statements - ei

Question 9

After watching a behavior in a social learning situation,a person can demonstrate learning by performing the behavior.This is known as learning by ________.

Accepted Answer

A) retention 
B) motor reproduction 
C) attention 
D) reinforcement 
A) retention 
B) motor reproduction 
C) attention 
D) reinforcement

Question 10

What is a key point of Holland's theory?

Accepted Answer

A) There are no intrinsic differences in personality among individuals. 
B) All jobs are relatively the same,it is personality types that differ. 
C) People in job environments compatible with their personality types should be more satisfied. 
D) Employee turnover is highest when personality and occupation are compatible. 
A) There are no intrinsic differences in personality among individuals. 
B) All jobs are relatively the same,it is personality types that differ. 
C) People in job environments compatible with their personality types should be more satisfied. 
D) Employee turnover is highest when personality and occupation are compatible.

Question 11

________ theory explains how we judge people differently depending on what meaning we ascribe to a given behavior.

Accepted Answer

A) Perception 
B) Behavior 
C) Attribution 
D) Stereotype 
A) Perception 
B) Behavior 
C) Attribution 
D) Stereotype

Question 12

Which of the following is true for Gen Y workers?

Accepted Answer

A) They are accepting of the prevailing order and style of working and easily fit into it. 
B) They have a deep-seated need for boundaries and structure and dislike multitasking. 
C) They are dedicated workers and follow office rules and dress codes strictly. 
D) They are knowledgeable and willing workers,but do not compromise on their personal lives. 
A) They are accepting of the prevailing order and style of working and easily fit into it. 
B) They have a deep-seated need for boundaries and structure and dislike multitasking. 
C) They are dedicated workers and follow office rules and dress codes strictly. 
D) They are knowledgeable and willing workers,but do not compromise on their personal lives.

Question 13

The ability to sense how others are feeling is known as ________.

Accepted Answer

A) agreeableness 
B) empathy 
C) sympathy 
D) relationship management 
A) agreeableness 
B) empathy 
C) sympathy 
D) relationship management

Question 14

Mary dislikes having to convince prospective customers to buy products that she believes are inferior to others in the market.However,she has sales targets for all products,superior or otherwise,that she must meet in order to receive her commission.Although Mary tries to meet the target sales for all products,she is torn between her beliefs and the actions she must take.This inconsistency or incompatibility is known as ________.

Accepted Answer

A) negative feedback 
B) difficult objectives 
C) cognitive dissonance 
D) management by objectives 
A) negative feedback 
B) difficult objectives 
C) cognitive dissonance 
D) management by objectives

Question 15

A person who can adapt and adjust behavior to external factors has ________.

Accepted Answer

A) low self-esteem 
B) an internal locus of control 
C) high self-monitoring 
D) high risk-taking ability 
A) low self-esteem 
B) an internal locus of control 
C) high self-monitoring 
D) high risk-taking ability

Question 16

Individuals with low self-esteem are more susceptible to external influence than are people with high self-esteem.

Accepted Answer

A) True 
 B)False

Question 17

The influence of models depends on how well an individual remembers the model's behavior.This refers to the individual's ________.

Accepted Answer

A) retention process 
B) motor reproduction process 
C) attentional process 
D) reinforcement process 
A) retention process 
B) motor reproduction process 
C) attentional process 
D) reinforcement process

Question 18

A person who rates as being high in Machiavellianism would use any means to accomplish a task.

Accepted Answer

A) True 
 B)False

Question 19

In the Big Five Model,emotional security was found to be positively related to job performance.

Accepted Answer

A) True 
 B)False

Question 20

Perceived organizational support is the degree to which an employee identifies with a particular organization and its goals.

Accepted Answer

A) True 
 B)False

High self-monitors can't adjust their behavior and there's high behavioral consistency between who they are and what they do.

Define learning and explain the two learning theories that are relevant to understanding how and why individual behavior occurs.

________ is defined as the failure to report to work.

When people judge someone on the basis of the perception of a group to which they belong,they are using the shortcut called ________.

By using ________,we form a general impression about a person based on only a single characteristic,such as intelligence or appearance.

The study of group behavior includes the study of ________.

Define attitudes.List and discuss the three components of attitudes and include an example of a statement that describes each component to support your answer.

After watching a behavior in a social learning situation,a person can demonstrate learning by performing the behavior.This is known as learning by ________.

What is a key point of Holland's theory?

________ theory explains how we judge people differently depending on what meaning we ascribe to a given behavior.

Which of the following is true for Gen Y workers?

The ability to sense how others are feeling is known as ________.

A person who can adapt and adjust behavior to external factors has ________.

Individuals with low self-esteem are more susceptible to external influence than are people with high self-esteem.

The influence of models depends on how well an individual remembers the model's behavior.This refers to the individual's ________.

A person who rates as being high in Machiavellianism would use any means to accomplish a task.

In the Big Five Model,emotional security was found to be positively related to job performance.

Perceived organizational support is the degree to which an employee identifies with a particular organization and its goals.

Managers in the Workplace

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Creating and Managing Teams

Managing Communication

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 15: Understanding and Managing Individual Behavior

High self-monitors can't adjust their behavior and there's high behavioral consistency between who they are and what they do.

Define learning and explain the two learning theories that are relevant to understanding how and why individual behavior occurs.

________ is defined as the failure to report to work.

When people judge someone on the basis of the perception of a group to which they belong,they are using the shortcut called ________.

By using ________,we form a general impression about a person based on only a single characteristic,such as intelligence or appearance.

The study of group behavior includes the study of ________.

Define attitudes.List and discuss the three components of attitudes and include an example of a statement that describes each component to support your answer.

After watching a behavior in a social learning situation,a person can demonstrate learning by performing the behavior.This is known as learning by ________.

What is a key point of Holland's theory?

________ theory explains how we judge people differently depending on what meaning we ascribe to a given behavior.

Which of the following is true for Gen Y workers?

The ability to sense how others are feeling is known as ________.

A person who can adapt and adjust behavior to external factors has ________.

Individuals with low self-esteem are more susceptible to external influence than are people with high self-esteem.

The influence of models depends on how well an individual remembers the model's behavior.This refers to the individual's ________.

A person who rates as being high in Machiavellianism would use any means to accomplish a task.

In the Big Five Model,emotional security was found to be positively related to job performance.

Perceived organizational support is the degree to which an employee identifies with a particular organization and its goals.

Managers in the Workplace

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Creating and Managing Teams

Managing Communication

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters