Exam 15: Understanding and Managing Individual Behavior

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James is a very hard-working person and has just been promoted to the managerial ranks.His managerial style is to be flexible and understanding and not boss over his employees too much.He believes that people who are hardworking will always make sure that the work gets done on time.Even when he is out of office,he supposes that his subordinates are working diligently because he works diligently most of the time.James's perceptions of his employees are based on ________.

(Multiple Choice)

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Question 101

"Any additional violations of company policy will result in escalating disciplinary action up to and including termination." This statement found on many corrective action forms,is an example of ________.

(Multiple Choice)

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Question 102

Which of the following is true for satisfied employees with high organizational commitment?

(Multiple Choice)

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Question 103

People say she will be late for her own funeral.It doesn't matter whether it's a team meeting or a meeting with her son's teacher,Malinda will be late.But she always has a plausible reason,one that is never her fault.Malinda's behavior shows ________.

(Multiple Choice)

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Question 104

The toddler knew if he held his breath his parents would yield to his demands.But this time they returned to their newspapers and gave the child no further notice.These parents were engaging in ________.

(Multiple Choice)

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Question 105

________ is the tendency for individuals to attribute their own successes to internal factors such as ability or effort while putting the blame for personal failure on external factors such as luck.

(Multiple Choice)

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Question 106

Both positive and negative reinforcement result in learning.

(True/False)

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Question 107

Doug is purposeful and an excellent planner.One thing that his team admires him for is his ability to sift through a whole lot of information to extract precisely what is needed for a job at hand.He is also a quick decision maker.Which of the following personality types does Doug fit into?

(Multiple Choice)

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Question 108

Describe the characteristics of Gen Y employees.What challenges do managers face in dealing with Gen Y employees and how can management address these?

(Essay)

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Question 109

Operant conditioning argues that ________.

(Multiple Choice)

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Question 110

The three components that make up an attitude are ________ components.

(Multiple Choice)

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Question 111

Showing 101 - 111 of 111

"Any additional violations of company policy will result in escalating disciplinary action up to and including termination." This statement found on many corrective action forms,is an example of ________.

Which of the following is true for satisfied employees with high organizational commitment?

People say she will be late for her own funeral.It doesn't matter whether it's a team meeting or a meeting with her son's teacher,Malinda will be late.But she always has a plausible reason,one that is never her fault.Malinda's behavior shows ________.

The toddler knew if he held his breath his parents would yield to his demands.But this time they returned to their newspapers and gave the child no further notice.These parents were engaging in ________.

________ is the tendency for individuals to attribute their own successes to internal factors such as ability or effort while putting the blame for personal failure on external factors such as luck.

Both positive and negative reinforcement result in learning.

Doug is purposeful and an excellent planner.One thing that his team admires him for is his ability to sift through a whole lot of information to extract precisely what is needed for a job at hand.He is also a quick decision maker.Which of the following personality types does Doug fit into?

Describe the characteristics of Gen Y employees.What challenges do managers face in dealing with Gen Y employees and how can management address these?

Operant conditioning argues that ________.

The three components that make up an attitude are ________ components.

Managers in the Workplace

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Creating and Managing Teams

Managing Communication

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

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