Question 1

Operant behavior is reflexive or unlearned behavior.

Accepted Answer

A) True 
 B)False

Question 2

Organizational behavior is concerned only with group interactions.

Accepted Answer

A) True 
 B)False

Question 3

According to research,employees who have a high internal locus of control ________.

Accepted Answer

A) exhibit more satisfaction with their jobs than externals 
B) are more alienated from their work setting than externals 
C) are less involved in their jobs as compared to externals 
D) blame their bosses for poor performance more often than externals 
A) exhibit more satisfaction with their jobs than externals 
B) are more alienated from their work setting than externals 
C) are less involved in their jobs as compared to externals 
D) blame their bosses for poor performance more often than externals

Question 4

Which component of attitude is reflected in the sentence,"This is the best way to reach the place"?

Accepted Answer

A) cognitive 
B) behavioral 
C) emotive 
D) affective 
A) cognitive 
B) behavioral 
C) emotive 
D) affective

Question 5

The component of attitude that includes beliefs and opinions is the ________ component.

Accepted Answer

A) cognitive 
B) behavioral 
C) affective 
D) mental 
A) cognitive 
B) behavioral 
C) affective 
D) mental

Question 6

Employees with a high level of job involvement strongly identify with and really care about the kind of work they do.

Accepted Answer

A) True 
 B)False

Question 7

Donna has just moved to the city from a small town and gets a job as an assistant in a law firm.Not being very familiar with the way things work in the corporate world,she watches her colleagues closely and tries to learn from their mistakes and achievements.This can be described as ________.

Accepted Answer

A) motor reproduction 
B) positive reinforcement 
C) reflexive learning 
D) social learning 
A) motor reproduction 
B) positive reinforcement 
C) reflexive learning 
D) social learning

Question 8

Which of the following is true of a person who believes that "the ends justify the means"?

Accepted Answer

A) He is likely to be low on self-confidence. 
B) He is likely to be high in Machiavellianism. 
C) He is likely to have an external locus of control. 
D) He is likely to be risk averse. 
A) He is likely to be low on self-confidence. 
B) He is likely to be high in Machiavellianism. 
C) He is likely to have an external locus of control. 
D) He is likely to be risk averse.

Question 9

People with high self-esteem ________.

Accepted Answer

A) are more prone to conform to the beliefs of those they respect 
B) are more likely to seek approval from others 
C) are more likely to take unpopular stands 
D) are more susceptible to external influence 
A) are more prone to conform to the beliefs of those they respect 
B) are more likely to seek approval from others 
C) are more likely to take unpopular stands 
D) are more susceptible to external influence

Question 10

Research indicates that satisfied employees have lower levels of turnover while dissatisfied employees have higher levels of turnover.

Accepted Answer

A) True 
 B)False

Question 11

Emotional intelligence has been shown to be ________.

Accepted Answer

A) negatively related to job performance at all levels 
B) negatively related to job performance in middle management only 
C) positively related to job performance only in mechanistic organizations 
D) positively related to job performance at all levels 
A) negatively related to job performance at all levels 
B) negatively related to job performance in middle management only 
C) positively related to job performance only in mechanistic organizations 
D) positively related to job performance at all levels

Question 12

Which of the following is true for organizational citizenship behavior (OCB)?

Accepted Answer

A) OCB is a performance measure of efficiency. 
B) The requirements of OCB are spelt out in employee job profiles. 
C) OCB is the behavior leading to permanent withdrawal from an organization. 
D) OCB is discretionary behavior which promotes the effective functioning of the organization. 
A) OCB is a performance measure of efficiency. 
B) The requirements of OCB are spelt out in employee job profiles. 
C) OCB is the behavior leading to permanent withdrawal from an organization. 
D) OCB is discretionary behavior which promotes the effective functioning of the organization.

Question 13

Individual behavior in organizations includes ________.

Accepted Answer

A) strategies,norms,and roles 
B) attitudes,learning,and motivation 
C) structure,culture,and team building 
D) policies and procedures 
A) strategies,norms,and roles 
B) attitudes,learning,and motivation 
C) structure,culture,and team building 
D) policies and procedures

Question 14

Though clearly capable,Mary does not seem very confident of herself.She is always unsure of whether she can handle assignments that are difficult and as a result ends up choosing jobs that are fairly straight forward and involve routine work.She is also susceptible to evaluations from other people.Mary seems to have ________.

Accepted Answer

A) high cognitive dissonance 
B) a high Machiavellianism score 
C) low self-monitoring 
D) low self-esteem 
A) high cognitive dissonance 
B) a high Machiavellianism score 
C) low self-monitoring 
D) low self-esteem

Question 15

The ________ component of attitude is based on emotions.

Accepted Answer

A) cognitive 
B) behavioral 
C) affective 
D) spiritual 
A) cognitive 
B) behavioral 
C) affective 
D) spiritual

Question 16

She was only three but already had a temper.Her favorite outburst was to stomp her foot.So her mother made her stomp and stomp and stomp until there was no more stomping left in her.This mother was using ________ to alter her daughter's behavior.

Accepted Answer

A) positive reinforcement 
B) negative reinforcement 
C) punishment 
D) extinction 
A) positive reinforcement 
B) negative reinforcement 
C) punishment 
D) extinction

Question 17

The Big Five Model of personality includes ________.

Accepted Answer

A) intuition 
B) judgment 
C) perception 
D) extraversion 
A) intuition 
B) judgment 
C) perception 
D) extraversion

Question 18

Describe the Big Five Model.List and discuss the five personality traits that are based on the Big Five Model of personality.

Accepted Answer

In recent years,research has shown that

Question 19

What is organizational behavior? How can the study of organizational behavior help managers?

Accepted Answer

Organizational behavior is a field of st

Question 20

In the Myers-Briggs Type Indicator (MBTI),"sensing" personality types are those who ________.

Accepted Answer

A) like solving new problems and dislike doing the same thing over and over again 
B) use reason and logic to handle problems 
C) have a high need for closure and show patience with routine details 
D) see the big picture and dislike routine 
A) like solving new problems and dislike doing the same thing over and over again 
B) use reason and logic to handle problems 
C) have a high need for closure and show patience with routine details 
D) see the big picture and dislike routine

Operant behavior is reflexive or unlearned behavior.

Organizational behavior is concerned only with group interactions.

According to research,employees who have a high internal locus of control ________.

Which component of attitude is reflected in the sentence,"This is the best way to reach the place"?

The component of attitude that includes beliefs and opinions is the ________ component.

Employees with a high level of job involvement strongly identify with and really care about the kind of work they do.

Donna has just moved to the city from a small town and gets a job as an assistant in a law firm.Not being very familiar with the way things work in the corporate world,she watches her colleagues closely and tries to learn from their mistakes and achievements.This can be described as ________.

Which of the following is true of a person who believes that "the ends justify the means"?

People with high self-esteem ________.

Research indicates that satisfied employees have lower levels of turnover while dissatisfied employees have higher levels of turnover.

Emotional intelligence has been shown to be ________.

Which of the following is true for organizational citizenship behavior (OCB)?

Individual behavior in organizations includes ________.

The ________ component of attitude is based on emotions.

She was only three but already had a temper.Her favorite outburst was to stomp her foot.So her mother made her stomp and stomp and stomp until there was no more stomping left in her.This mother was using ________ to alter her daughter's behavior.

The Big Five Model of personality includes ________.

Describe the Big Five Model.List and discuss the five personality traits that are based on the Big Five Model of personality.

What is organizational behavior? How can the study of organizational behavior help managers?

In the Myers-Briggs Type Indicator (MBTI),"sensing" personality types are those who ________.

Managers in the Workplace

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Creating and Managing Teams

Managing Communication

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 15: Understanding and Managing Individual Behavior

Operant behavior is reflexive or unlearned behavior.

Organizational behavior is concerned only with group interactions.

According to research,employees who have a high internal locus of control ________.

Which component of attitude is reflected in the sentence,"This is the best way to reach the place"?

The component of attitude that includes beliefs and opinions is the ________ component.

Employees with a high level of job involvement strongly identify with and really care about the kind of work they do.

Donna has just moved to the city from a small town and gets a job as an assistant in a law firm.Not being very familiar with the way things work in the corporate world,she watches her colleagues closely and tries to learn from their mistakes and achievements.This can be described as ________.

Which of the following is true of a person who believes that "the ends justify the means"?

People with high self-esteem ________.

Research indicates that satisfied employees have lower levels of turnover while dissatisfied employees have higher levels of turnover.

Emotional intelligence has been shown to be ________.

Which of the following is true for organizational citizenship behavior (OCB)?

Individual behavior in organizations includes ________.

The ________ component of attitude is based on emotions.

She was only three but already had a temper.Her favorite outburst was to stomp her foot.So her mother made her stomp and stomp and stomp until there was no more stomping left in her.This mother was using ________ to alter her daughter's behavior.

The Big Five Model of personality includes ________.

Describe the Big Five Model.List and discuss the five personality traits that are based on the Big Five Model of personality.

What is organizational behavior? How can the study of organizational behavior help managers?

In the Myers-Briggs Type Indicator (MBTI),"sensing" personality types are those who ________.

Managers in the Workplace

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Creating and Managing Teams

Managing Communication

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters