Question 1

Explain the term 'workforce diversity'.

Accepted Answer

Workforce diversity means that organisat

Question 2

When employees are absent from their jobs,work flow is generally disrupted,and important decisions may have to be delayed.

Accepted Answer

A) True 
 B)False

Question 3

Luthans' research indicated that among effective managers,communication made the largest relative contribution and networking the least.

Accepted Answer

A) True 
 B)False

Question 4

Whereas ________ focuses on differences between people from different countries,________ addresses differences among people within given countries.

Accepted Answer

A) workforce diversity; globalisation 
B) globalisation; workforce diversity 
C) diversity; culture 
D) culturisation; workforce diversity 
A) workforce diversity; globalisation 
B) globalisation; workforce diversity 
C) diversity; culture 
D) culturisation; workforce diversity

Question 5

One challenge for managers is to stimulate their employees' creativity and tolerance for change.

Accepted Answer

A) True 
 B)False

Question 6

Which of Luthans' managerial activities involves socialising,politicking and interacting with outsiders?

Accepted Answer

A) traditional management 
B) communication 
C) human resource management 
D) networking 
A) traditional management 
B) communication 
C) human resource management 
D) networking

Question 7

According to Luthans and his associates,those managers who are most successful will spend more time networking than those managers who are considered most effective.

Accepted Answer

A) True 
 B)False

Question 8

Processes are variables that lead to inputs.

Accepted Answer

A) True 
 B)False

Question 9

Why is it important to replace intuition with systematic study in our attempts to understand behaviour within organisations?

Accepted Answer

It is important to replace intuition wit

Question 10

Why is a contingency approach important to the study of organisational behaviour (OB)?

Accepted Answer

A contingency approach is important to t

Question 11

As the world has become a global village,managers have to become capable of working with people from different cultures.

Accepted Answer

A) True 
 B)False

Question 12

________ includes defining an organisation's goals,establishing strategy for achieving those goals and developing plans to coordinate activities.

Accepted Answer

A) Controlling 
B) Planning 
C) Leading 
D) Coordinating 
A) Controlling 
B) Planning 
C) Leading 
D) Coordinating

Question 13

The term 'organisation',as used in the text,is meant to include business firms but exclude government agencies.

Accepted Answer

A) True 
 B)False

Question 14

Human skills are defined as 'the ability to apply specialised knowledge or expertise'.

Accepted Answer

A) True 
 B)False

Question 15

Globalisation,expanded capacity and advances in technology have required organisations to be fast and flexible if they are to survive.

Accepted Answer

A) True 
 B)False

Question 16

An ethical dilemma is a situation in which employees are required to define right and wrong conduct.

Accepted Answer

A) True 
 B)False

Question 17

Citizenship behaviour is encouraged by organisations because it leads to increased productivity.

Accepted Answer

A) True 
 B)False

Question 18

Consistent past behaviour makes it easier to predict future behaviour.

Accepted Answer

A) True 
 B)False

Question 19

Why is it difficult to make sweeping statements about people using the science of organisational behaviour?

Accepted Answer

A) People react differently to similar situations. 
B) Group cohesion and groupthink distort human behaviour. 
C) Culture can bias a person's reactions. 
D) Managers need time to understand the personal variables of staff before they can make sweeping statements. 
A) People react differently to similar situations. 
B) Group cohesion and groupthink distort human behaviour. 
C) Culture can bias a person's reactions. 
D) Managers need time to understand the personal variables of staff before they can make sweeping statements.

Question 20

Modern theorists have condensed Fayol's five management functions down to four: planning,organising,commanding and controlling.

Accepted Answer

A) True 
 B)False

Explain the term 'workforce diversity'.

When employees are absent from their jobs,work flow is generally disrupted,and important decisions may have to be delayed.

Luthans' research indicated that among effective managers,communication made the largest relative contribution and networking the least.

Whereas focuses on differences between people from different countries, addresses differences among people within given countries.

One challenge for managers is to stimulate their employees' creativity and tolerance for change.

Which of Luthans' managerial activities involves socialising,politicking and interacting with outsiders?

According to Luthans and his associates,those managers who are most successful will spend more time networking than those managers who are considered most effective.

Processes are variables that lead to inputs.

Why is it important to replace intuition with systematic study in our attempts to understand behaviour within organisations?

Why is a contingency approach important to the study of organisational behaviour (OB)?

As the world has become a global village,managers have to become capable of working with people from different cultures.

________ includes defining an organisation's goals,establishing strategy for achieving those goals and developing plans to coordinate activities.

The term 'organisation',as used in the text,is meant to include business firms but exclude government agencies.

Human skills are defined as 'the ability to apply specialised knowledge or expertise'.

Globalisation,expanded capacity and advances in technology have required organisations to be fast and flexible if they are to survive.

An ethical dilemma is a situation in which employees are required to define right and wrong conduct.

Citizenship behaviour is encouraged by organisations because it leads to increased productivity.

Consistent past behaviour makes it easier to predict future behaviour.

Why is it difficult to make sweeping statements about people using the science of organisational behaviour?

Modern theorists have condensed Fayol's five management functions down to four: planning,organising,commanding and controlling.

The Individual

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters

Exam 1: What Is Organisational Behaviour

Explain the term 'workforce diversity'.

When employees are absent from their jobs,work flow is generally disrupted,and important decisions may have to be delayed.

Luthans' research indicated that among effective managers,communication made the largest relative contribution and networking the least.

Whereas ________ focuses on differences between people from different countries,________ addresses differences among people within given countries.

One challenge for managers is to stimulate their employees' creativity and tolerance for change.

Which of Luthans' managerial activities involves socialising,politicking and interacting with outsiders?

According to Luthans and his associates,those managers who are most successful will spend more time networking than those managers who are considered most effective.

Processes are variables that lead to inputs.

Why is it important to replace intuition with systematic study in our attempts to understand behaviour within organisations?

Why is a contingency approach important to the study of organisational behaviour (OB)?

As the world has become a global village,managers have to become capable of working with people from different cultures.

________ includes defining an organisation's goals,establishing strategy for achieving those goals and developing plans to coordinate activities.

The term 'organisation',as used in the text,is meant to include business firms but exclude government agencies.

Human skills are defined as 'the ability to apply specialised knowledge or expertise'.

Globalisation,expanded capacity and advances in technology have required organisations to be fast and flexible if they are to survive.

An ethical dilemma is a situation in which employees are required to define right and wrong conduct.

Citizenship behaviour is encouraged by organisations because it leads to increased productivity.

Consistent past behaviour makes it easier to predict future behaviour.

Why is it difficult to make sweeping statements about people using the science of organisational behaviour?

Modern theorists have condensed Fayol's five management functions down to four: planning,organising,commanding and controlling.

The Individual

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters

Whereas focuses on differences between people from different countries, addresses differences among people within given countries.