Question 1

Today's managers and employees must learn to cope with temporariness,flexibility,spontaneity and unpredictability.

Accepted Answer

A) True 
 B)False

Question 2

Intuition is a gut feeling about what makes others (and ourselves)tick.

Accepted Answer

A) True 
 B)False

Question 3

According to Luthans,successful managers spend more of their time on ________ than on any other activity.

Accepted Answer

A) traditional management 
B) human resource management 
C) networking 
D) communicating 
A) traditional management 
B) human resource management 
C) networking 
D) communicating

Question 4

The leading function includes the determination of what tasks are to be done.

Accepted Answer

A) True 
 B)False

Question 5

Managers need to develop their people skills if they are going to be effective and successful.

Accepted Answer

A) True 
 B)False

Question 6

Monitoring performance and comparing it to performance goals,and addressing performance shortfalls is what is meant by the controlling function.

Accepted Answer

A) True 
 B)False

Question 7

OB is an applied behavioural science that is based on contributions from a number of different behavioural disciplines.Which two disciplines is organisational culture drawn from?

Accepted Answer

A) psychology and anthropology 
B) social psychology and psychology 
C) sociology and social psychology 
D) anthropology and sociology 
A) psychology and anthropology 
B) social psychology and psychology 
C) sociology and social psychology 
D) anthropology and sociology

Question 8

When a manager searches the organisation and its environment for opportunities and initiates projects to bring about change,the manager is acting in which role?

Accepted Answer

A) negotiator 
B) entrepreneur 
C) disturbance handler 
D) resource allocator 
A) negotiator 
B) entrepreneur 
C) disturbance handler 
D) resource allocator

Question 9

________ means that organisations are becoming more heterogeneous in terms of gender,race,ethnicity and sexual orientation.

Accepted Answer

A) Globalisation 
B) Workforce diversity 
C) Affirmative action 
D) Organisational culture 
A) Globalisation 
B) Workforce diversity 
C) Affirmative action 
D) Organisational culture

Question 10

Managers may be referred to as 'administrators',especially in not-for-profit organisations.

Accepted Answer

A) True 
 B)False

Question 11

Independent group level variables studied in organisational behaviour include perception,learning and motivation.

Accepted Answer

A) True 
 B)False

Question 12

Motivating and leading people and making collaborative decisions online require techniques that are different from those used when individuals are physically present in a single location.

Accepted Answer

A) True 
 B)False

Question 13

While managers must be technically competent,technical knowledge is not enough for success.

Accepted Answer

A) True 
 B)False

Question 14

Organisational behaviour is a field of study that examines how regulations impact organisational performance.

Accepted Answer

A) True 
 B)False

Question 15

Outcomes are important variables you want to predict,and which are influenced by other variables.

Accepted Answer

A) True 
 B)False

Question 16

What does the statement that 'advanced societies should be concerned not only with the quantity of life … but also with its quality' mean?

Accepted Answer

A) that organisations should ensure workers have difficult and extrinsically rewarded jobs 
B) that organisations should ensure workers have undemanding and intrinsically rewarded jobs 
C) that organisations should ensure workers have easy and extrinsically rewarded jobs 
D) that organisations should ensure workers have challenging and intrinsically rewarded jobs 
A) that organisations should ensure workers have difficult and extrinsically rewarded jobs 
B) that organisations should ensure workers have undemanding and intrinsically rewarded jobs 
C) that organisations should ensure workers have easy and extrinsically rewarded jobs 
D) that organisations should ensure workers have challenging and intrinsically rewarded jobs

Question 17

You manage a retail outlet for Optus Mobile Phones.Your branch specialises in smartphones,and you pride yourself on your branch's excellent abilities in solving all kinds of business problems with your range of phones and their many applications (apps).Recently you have hired two new young workers who seem to have no ability to read their customers or to anticipate their needs.They often fail to complete many of their sales.What can OB tell you about how you can improve the predictive abilities of these new staff?

Accepted Answer

A) Work-related training will increase relevant knowledge and then build on predictive abilities. 
B) Increasing staff incentives will increase creativity,which will positively affect predictive abilities. 
C) Increasing the emotional intelligence of staff through training will increase predictive abilities. 
D) Predictive ability can be improved by building on intuition with a more systematic approach. 
A) Work-related training will increase relevant knowledge and then build on predictive abilities. 
B) Increasing staff incentives will increase creativity,which will positively affect predictive abilities. 
C) Increasing the emotional intelligence of staff through training will increase predictive abilities. 
D) Predictive ability can be improved by building on intuition with a more systematic approach.

Question 18

What are managers and their organisations doing to respond to the problem of unethical behaviour?

Accepted Answer

Managers and their organisations are res

Question 19

Anthropology has helped us understand differences in values and attitudes between people in different countries.

Accepted Answer

A) True 
 B)False

Question 20

Workforce diversity means that organisations are becoming more homogeneous in terms of gender,race and ethnicity.

Accepted Answer

A) True 
 B)False

Today's managers and employees must learn to cope with temporariness,flexibility,spontaneity and unpredictability.

Intuition is a gut feeling about what makes others (and ourselves)tick.

According to Luthans,successful managers spend more of their time on ________ than on any other activity.

The leading function includes the determination of what tasks are to be done.

Managers need to develop their people skills if they are going to be effective and successful.

Monitoring performance and comparing it to performance goals,and addressing performance shortfalls is what is meant by the controlling function.

OB is an applied behavioural science that is based on contributions from a number of different behavioural disciplines.Which two disciplines is organisational culture drawn from?

When a manager searches the organisation and its environment for opportunities and initiates projects to bring about change,the manager is acting in which role?

________ means that organisations are becoming more heterogeneous in terms of gender,race,ethnicity and sexual orientation.

Managers may be referred to as 'administrators',especially in not-for-profit organisations.

Independent group level variables studied in organisational behaviour include perception,learning and motivation.

Motivating and leading people and making collaborative decisions online require techniques that are different from those used when individuals are physically present in a single location.

While managers must be technically competent,technical knowledge is not enough for success.

Organisational behaviour is a field of study that examines how regulations impact organisational performance.

Outcomes are important variables you want to predict,and which are influenced by other variables.

What does the statement that 'advanced societies should be concerned not only with the quantity of life … but also with its quality' mean?

What are managers and their organisations doing to respond to the problem of unethical behaviour?

Anthropology has helped us understand differences in values and attitudes between people in different countries.

Workforce diversity means that organisations are becoming more homogeneous in terms of gender,race and ethnicity.

The Individual

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters

Exam 1: What Is Organisational Behaviour

Today's managers and employees must learn to cope with temporariness,flexibility,spontaneity and unpredictability.

Intuition is a gut feeling about what makes others (and ourselves)tick.

According to Luthans,successful managers spend more of their time on ________ than on any other activity.

The leading function includes the determination of what tasks are to be done.

Managers need to develop their people skills if they are going to be effective and successful.

Monitoring performance and comparing it to performance goals,and addressing performance shortfalls is what is meant by the controlling function.

OB is an applied behavioural science that is based on contributions from a number of different behavioural disciplines.Which two disciplines is organisational culture drawn from?

When a manager searches the organisation and its environment for opportunities and initiates projects to bring about change,the manager is acting in which role?

________ means that organisations are becoming more heterogeneous in terms of gender,race,ethnicity and sexual orientation.

Managers may be referred to as 'administrators',especially in not-for-profit organisations.

Independent group level variables studied in organisational behaviour include perception,learning and motivation.

Motivating and leading people and making collaborative decisions online require techniques that are different from those used when individuals are physically present in a single location.

While managers must be technically competent,technical knowledge is not enough for success.

Organisational behaviour is a field of study that examines how regulations impact organisational performance.

Outcomes are important variables you want to predict,and which are influenced by other variables.

What does the statement that 'advanced societies should be concerned not only with the quantity of life … but also with its quality' mean?

What are managers and their organisations doing to respond to the problem of unethical behaviour?

Anthropology has helped us understand differences in values and attitudes between people in different countries.

Workforce diversity means that organisations are becoming more homogeneous in terms of gender,race and ethnicity.

The Individual

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters