Exam 1: What Is Organisational Behaviour

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In service organisations,there is a clear chain of cause and effect that runs from employee attitudes and behaviour to customer attitudes and behaviour to the organisation's productivity

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The organising function includes a determination of which of the following?

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Only information that is learned through a systematic way is scientifically sound and correct.

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When using the science of OB to make reasonably accurate explanations of human behaviour,we can say x leads to y,but only under conditions specified in z.In this formula,what does z refer to?

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What constitutes good ethical behaviour is clearly defined by organisational behaviour specialists.

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Organisational Behaviour is a field of study that examines how regulations impact organisational performance.

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One of a spokesperson's roles is to transmit organisational policy information to outsiders.

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Why is it so important for managers to have good interpersonal skills?

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Organisational survival is the extent to which an organisation is able to exist and grow over the short term.

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OB is an applied behavioural science that is based on contributions from a number of different behavioural disciplines.These various disciplinary contributions lead to three units of analysis.Many of these units of analysis draw from multiple disciplines.Which unit of analysis is drawn from only one discipline?

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OB researchers are unable to offer reasonably accurate generalisations of human behaviour because two people can act very differently in the same situation.

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Recognition of the importance of developing managers' interpersonal skills is closely tied to the need for organisations to get and keep high-performing employees.

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Group functioning refers to the overall quality of a group's work output.

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The major differences between successful managers and effective managers is that the former emphasises _____________,while the latter emphasises ____________.

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Which of the following can be considered a core topic of OB?

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Task performance is the most important human output contributing to organisational effectiveness.

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Environmental pressures are not a source of workplace stress.

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Workforce diversity means that organizations can expect to have a uniform group of workers.

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While psychology focuses on the individual,sociology studies people in relation to their social environment or culture.

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According to Luthans' research,performance is the determining factor for workplace promotion.

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