Exam 1: What Is Organisational Behaviour

Intuition is not a reliable way to understand behaviour because an individual may rely on his or her gut instinct too much.

The belief that satisfied employees are more productive than dissatisfied employees has been a basic tenet among managers for years,although recent research does not support this view.

Which two elements are needed for managers to succeed?

Attitudes are reflected in positive evaluations about events or people.

To achieve certain outcomes,you must understand how to manage pertinent processes.

Managers achieve their goals through the effective management of others.

Briefly discuss three of the challenges facing contemporary managers.

Leighton Wood is a manager at the XYZ Company.He performs all the management functions as condensed from Henri Fayol's work. When Mr Wood motivates his employees and attempts to resolve conflicts among department members,he is performing the ________ function.

Henri Fayol listed five management functions: planning,organising,commanding,coordinating,and controlling.

How does globalisation affect a manager's job?

An example of Mintzberg's interpersonal management role is:

When managers transmit information received from outsiders or from other employees to members of the organisation,they are acting in the capacity of an entrepreneur.

Leighton Wood is a manager at the XYZ Company.He performs all the management functions as condensed from Henri Fayol's work. When Mr Wood determines what tasks are to be performed by his employees and how they are to be grouped,he is performing the ________ function.

Employee resistance to change is one of the biggest obstacles facing managers.

The role of spokesperson is an example of an informational role.

Explain the terms 'efficiency','effectiveness' and 'productivity'.

What is organisational behaviour and what does the field study?

There are many simple and universal principles that explain organisational behaviour.

The determination of what tasks are to be done and how the tasks are to be grouped is part of which management function?

In today's changing world,reasonable levels of employee-initiated turnover improve organisational flexibility and employee independence.