Exam 10: Human Resources,job Design,and Work Measurement

An advantage of work sampling is that:

Methods analysis focuses on:

The Hawthorne studies,which showed that there is a dynamic social system in the workplace,took place in the 1960s.

A time-study procedure involves timing a sample of a worker's performance and using it as a basis for setting a standard time.

________ involves enlarging employee jobs so that the added responsibility and authority is moved to the lowest level possible in the organization.

Work sampling estimates the percent of time that a worker spends on various tasks.

Describe how the visual workplace can increase information flow,improve efficiency,and eliminate non-value-adding activities.Support your argument with a few examples.

The tally sheet data from a work sampling study provides information regarding:

Labor standards can help to determine which of the following?

Sample observations of a claims processor made over a 160-hour work month reveal that the worker produced a total of 384 completed claims forms.The performance rating was 80%.The worker was idle 20% of the time (so that idle time should be subtracted from the total time when computing the average observed time).The allowance factor is 8%.What is the standard time per unit?

In a time study,what is the required sample size to be 95% confident that the observed average time is within ± 2% of the actual value,if the process has a standard deviation of 1 minute and mean of 50 minutes?

The smaller the percentage established for allowances:

Describe some impacts of noise in the workplace.

Sample observations of a claims processor made over a 160-hour work month reveal that the worker produced a total of 384 completed claims forms.The performance rating was 80%.The worker was idle 20% of the time (so that idle time should be subtracted from the total time when computing the average observed time).The allowance factor is 8%.What is the normal time per unit?

Methods analysis employs which of the following charts in its analysis of the movement of workers and materials?

Define standard time.

Most unions do not accept the use of predetermined time standards.

A Methods and Measurements Analyst needs to develop a time standard for a certain task.The task involves use of a ruler,square,and portable electric saw to mark and cut the "notch" in a rafter (a standard carpentry task of home construction).In a preliminary study,he observed one of his workers performing this task five times.The observations were made in an air-conditioned,well-lit training facility,at ground level,with all tools and equipment clean and readily available. a.What is the actual average time for this task? b.What is the normal time for this task if the employee worked at a 20% faster pace than is typical for adequately trained workers? c.What is standard time for this task if allowances sum to 14%? d.If the analyst then thought more carefully about his experiment and decided that the allowances needed to be increased to match the real (outside,not air-conditioned)work environment,and that the proper allowance was not 14% but 20%,what is the revised standard time?

A(n)________ is a group of empowered individuals working together to reach a common goal.

Labor standards are defined as the: