Exam 1: Introducing Organizational Behavior

Why is learning about organizational behavior important?

What is a key element in any organization that embraces multiculturalism?

The organizing process involves individuals being influenced by others.

Some organizational climates are relaxed and informal, while others are more structured.

According to Henry Mintzberg, what are the managerial roles that involve working directly with other people?

Briefly describe each of the four functions of management. Describe Mintzberg's managerial roles and explain how they are helpful in performing the four functions of management.

A manager who thinks critically and analytically when developing an organizational strategy for dealing with a highly competitive global environment is using which managerial skill?

Organizational behavior research is now rich with empirically based insights into cross-cultural issues.

According to Archie Carroll, the manager who unintentionally acts unethically is considered amoral.

Among the following, who are considered to be stakeholders?

Research finds that because of position all managers make good leaders.

According to Robert Katz, the relative importance of technical, human, and conceptual skills varies across the different levels of management.

Defining goals, setting performance objectives, and identifying action steps for accomplishing them describes which management function?

The essential skills of management, according to Robert Katz, can be grouped into three categories: interpersonal, informational, and decisional.

The law of exchange says that if someone does something for someone else it will invoke a sense of obligation to return the favor.

Customers, owners, employees, suppliers, regulators, and local communities are among the key stakeholders of most business organizations.

Types of change leaders influence in organizations include all of the following EXCEPT:

According to Henry Mintzberg, what are the managerial roles that involve the exchange of information with other people?

What is organizational culture?

The four basic functions of management are delegating, leading, controlling, and decision making.