Exam 1: Introducing Organizational Behavior

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Transitional learning refers to the need to learn from day-to-day work experiences, conversations with colleagues and friends, counseling and advice from mentors, success models, training seminars and workshops, and other daily opportunities.

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What is it called when one must tailor communication in ways to encourage certain interpretations and discourage others?

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Henry Mintzberg identified a set of roles that managers perform. These roles are grouped into which of the following three categories?

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Despite the fact that its members are uncommitted and unenthusiastic, an effective manager is one whose organizational unit, group, or team consistently achieves its goals.

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When organizational behavior researchers collect data by using questionnaires and interviews in sample populations, the research method of meta analysis is being used.

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In the dynamic, shifting, and complex workplaces of today, learning about organizational behavior can help you expand your potential for career success.

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According to Robert Katz, all of the following statements are correct EXCEPT the:

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What is evidence-based management?

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At ABC Services, Inc., all employees share a common set of beliefs and values that influence their behavior. This refers to organizational:

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Research finds that financial capital is the building block of organizational success.

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Building human relationships and trust through exchanges of favors based on reciprocity is called

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According to Robert Katz, what is an ability to perform specialized tasks?

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According to Archie Carroll, the moral manager does not subscribe to ethical principles, but instead makes decisions and acts to take best personal advantage of a situation.

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List and explain three essential leadership skills of effective leaders.

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Stated a bit differently, contingency thinking recognizes that there are no cookie-cutter solutions that can be universally applied to solve organizational problems.

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What is workforce diversity?

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Today, the proportion of African-Americans, Hispanics, and Asians in the labor force is increasing.

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Social exchange means tailoring communication in ways to encourage certain interpretations and discourage others.

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When organizational behavior researchers collect data in simulated and controlled settings, what research method is being used?

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__________ are simplified views of reality that attempt to explain real-world phenomena.

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