Exam 1: Introducing Organizational Behavior

In trying to work out an acceptable solution to a problem, managers who rely on their understanding of other people and who empathize with others' feelings are using which managerial skill according to Katz?

Fortunately, organizational stakeholders typically have the same business interests and objectives.

Organizational climate is the study of human behavior in organizations.

According to Eagley, which of the following is not considered a possible leadership strength of women?

All of the following are examples of organizations EXCEPT:

Unfortunately, today's labor force is composed of fewer women than in prior years.

Laboratory studies are being used when organizational behavior researchers collect data in simulated and controlled settings.

Evidence-based management uses hard facts and empirical evidence to make decisions.

Joanna, a manager at TravelWorld, has set up a committee to develop procedures for dealing with company?wide training needs and assigned people to conduct specific training programs. Joanna is engaged in which management function?

People are hesitant to make decisions and take action on their own, in organizational cultures that are more authoritarian and hierarchical, so they tend to show little initiative and wait for approval.

According to Katz, in trying to work out an acceptable solution to a problem, managers who rely on their understanding of other people and who empathize with others' feelings are using which managerial skill?

Workforce diversity involves differences based on gender, race and ethnicity, age, and able-bodiedness, but not sexual orientation.

In the contemporary business world, important trends include the demise of "command-and-control" type of organizational structures and a commitment to ethical behavior.

The law of __________ says that if someone does something for someone else it will invoke a sense of obligation to return the favor.

Rather than assuming that there is one "best" or universal way to manage people in organizations, what approach do researchers use to try to identify how different situations can be best understood and handled?

The following statements are accurate descriptions of the evolution of the scientific study of organizations EXCEPT:

According to Carroll, proficiency in database management is considered a technical skill in today's workplace.

The essential skills of management, according to Robert Katz, can be grouped into which of the following three categories?

Decisional roles include seeking out problems to solve and opportunities to explore, helping to resolve conflict, allocating resources, and negotiating with other parties.

What is it called when someone does something for someone else and it invokes the sense of obligation to return the favor?