Question 1

According to Robert Katz, what are the three categories of managerial skills?

Accepted Answer

Technical;

Question 2

What are the two key outcomes on which an effective manager will focus?

Accepted Answer

Task perfo

Question 3

Who are the people, groups, and institutions that are affected by and thus have an interest in an organization's performance?

Accepted Answer

The answer of Who are the people, groups, and institutions...

Question 4

The degree to which the culture respects and values diversity and is open to anyone who can perform a job, regardless of their diversity attributes, is known as:

Accepted Answer

A)  stockholder diversity. 
B)  inclusion. 
C)  multiple culturalism. 
D)  cultural sensitivity. 
E)  constructive culture. 
A)  stockholder diversity. 
B)  inclusion. 
C)  multiple culturalism. 
D)  cultural sensitivity. 
E)  constructive culture.

Question 5

When it comes to ethics and morality, Archie Carroll draws a distinction between managers. Identify and briefly explain the three managerial categories defined by Carroll.

Accepted Answer

The immoral manager does not subscribe t

Question 6

Demographic trends indicate that unlike today, in the future, people of color will not constitute the majority of the U.S. population.

Accepted Answer

A) True 
 B)False

Question 7

Rather than assuming that there is one "best" or universal way to manage people in organizations, which approach do researchers use to try to identify how different situations can be best understood and handled?

Accepted Answer

A)  Scientific 
B)  Industrial engineering 
C)  Contingency 
D)  Emotional intelligence 
E)  Laboratory study 
A)  Scientific 
B)  Industrial engineering 
C)  Contingency 
D)  Emotional intelligence 
E)  Laboratory study

Question 8

The match of organizational culture and individual characteristics is called an:

Accepted Answer

A)  fit. 
B)  agreement. 
C)  union. 
D)  harmony. 
E)  accord. 
A)  fit. 
B)  agreement. 
C)  union. 
D)  harmony. 
E)  accord.

Question 9

According to Henry Mintzberg, when a manager acts as a disturbance handler, this is an interpersonal role.

Accepted Answer

A) True 
 B)False

Question 10

All of the following are important research questions addressing applications within the field of organizational behavior EXCEPT:

Accepted Answer

A)  What creates job satisfaction for people at work? 
B)  How can ethical and socially responsible behavior in and by organizations be assured? 
C)  Should decisions be made by individual, consultative, or group methods? 
D)  What are the ingredients for marketing promotions within organizations? 
E)  How can organizational cultures be changed? 
A)  What creates job satisfaction for people at work? 
B)  How can ethical and socially responsible behavior in and by organizations be assured? 
C)  Should decisions be made by individual, consultative, or group methods? 
D)  What are the ingredients for marketing promotions within organizations? 
E)  How can organizational cultures be changed?

Question 11

As job satisfaction increases, absenteeism tends to go up; as job satisfaction decreases, absenteeism often goes down.

Accepted Answer

A) True 
 B)False

Question 12

Controlling is the process of creating work structures and systems, and arranging resources to accomplish goals and objectives.

Accepted Answer

A) True 
 B)False

Question 13

From its scientific heritage, organizational behavior has developed all of the following EXCEPT:

Accepted Answer

A)  an emphasis on finding the "one way" to complete all tasks. 
B)  an interdisciplinary body of knowledge. 
C)  use of scientific methods. 
D)  a focus on application. 
E)  contingency thinking. 
A)  an emphasis on finding the "one way" to complete all tasks. 
B)  an interdisciplinary body of knowledge. 
C)  use of scientific methods. 
D)  a focus on application. 
E)  contingency thinking.

Question 14

Commonly used organizational behavior research methods include case studies, survey studies, meta analyses, field studies, and laboratory studies.

Accepted Answer

A) True 
 B)False

Question 15

Human skills such as emotional intelligence are indispensable in the new age of organizations. Identify and define five important dimensions of emotional intelligence that can and should be developed by any manager today.

Accepted Answer

Self-awareness is the ability to underst

Question 16

What is the study of human behavior in organizations called?

Accepted Answer

Organizati

Question 17

Organizational behavior clearly indicates that managers should be held accountable for task performance results, but not job satisfaction results since job satisfaction results are the domain of employees.

Accepted Answer

A) True 
 B)False

Question 18

Ethics mindfulness is an "enriched awareness" that causes a manager to behave with an ethical consciousness from one decision or behavioral event to another.

Accepted Answer

A) True 
 B)False

Question 19

Managerial roles involving decision-making that affects other people, according to Henry Mintzberg, are called technical roles.

Accepted Answer

A) True 
 B)False

Question 20

According to Henry Mintzberg, which of the following represent informational roles?

Accepted Answer

A)  Figurehead, leader, and spokesperson 
B)  Monitor, disseminator, and spokesperson 
C)  Negotiator, entrepreneur, and resource allocator 
D)  Leader, disseminator, and entrepreneur 
E)  Entrepreneur, disturbance handler, and resource allocator 
A)  Figurehead, leader, and spokesperson 
B)  Monitor, disseminator, and spokesperson 
C)  Negotiator, entrepreneur, and resource allocator 
D)  Leader, disseminator, and entrepreneur 
E)  Entrepreneur, disturbance handler, and resource allocator

According to Robert Katz, what are the three categories of managerial skills?

What are the two key outcomes on which an effective manager will focus?

Who are the people, groups, and institutions that are affected by and thus have an interest in an organization's performance?

The degree to which the culture respects and values diversity and is open to anyone who can perform a job, regardless of their diversity attributes, is known as:

When it comes to ethics and morality, Archie Carroll draws a distinction between managers. Identify and briefly explain the three managerial categories defined by Carroll.

Demographic trends indicate that unlike today, in the future, people of color will not constitute the majority of the U.S. population.

Rather than assuming that there is one "best" or universal way to manage people in organizations, which approach do researchers use to try to identify how different situations can be best understood and handled?

The match of organizational culture and individual characteristics is called an:

According to Henry Mintzberg, when a manager acts as a disturbance handler, this is an interpersonal role.

All of the following are important research questions addressing applications within the field of organizational behavior EXCEPT:

As job satisfaction increases, absenteeism tends to go up; as job satisfaction decreases, absenteeism often goes down.

Controlling is the process of creating work structures and systems, and arranging resources to accomplish goals and objectives.

From its scientific heritage, organizational behavior has developed all of the following EXCEPT:

Commonly used organizational behavior research methods include case studies, survey studies, meta analyses, field studies, and laboratory studies.

Human skills such as emotional intelligence are indispensable in the new age of organizations. Identify and define five important dimensions of emotional intelligence that can and should be developed by any manager today.

What is the study of human behavior in organizations called?

Organizational behavior clearly indicates that managers should be held accountable for task performance results, but not job satisfaction results since job satisfaction results are the domain of employees.

Ethics mindfulness is an "enriched awareness" that causes a manager to behave with an ethical consciousness from one decision or behavioral event to another.

Managerial roles involving decision-making that affects other people, according to Henry Mintzberg, are called technical roles.

According to Henry Mintzberg, which of the following represent informational roles?

Diversity, Personality, and Values

Perception, Attribution, and Learning

Emotions, Attitudes, and Job Satisfaction

Motivation

Motivation and Performance

The Nature of Teams

Teamwork and Performance

Decision Making and Creativity

Conflict and Negotiation

Communication

Power and Politics

The Leadership Process

Leadership Traits and Behavioral Styles

Organizational Culture

Organizational Structures

Filters

Exam 1: Introducing Organizational Behavior

According to Robert Katz, what are the three categories of managerial skills?

What are the two key outcomes on which an effective manager will focus?

Who are the people, groups, and institutions that are affected by and thus have an interest in an organization's performance?

The degree to which the culture respects and values diversity and is open to anyone who can perform a job, regardless of their diversity attributes, is known as:

When it comes to ethics and morality, Archie Carroll draws a distinction between managers. Identify and briefly explain the three managerial categories defined by Carroll.

Demographic trends indicate that unlike today, in the future, people of color will not constitute the majority of the U.S. population.

Rather than assuming that there is one "best" or universal way to manage people in organizations, which approach do researchers use to try to identify how different situations can be best understood and handled?

The match of organizational culture and individual characteristics is called an:

According to Henry Mintzberg, when a manager acts as a disturbance handler, this is an interpersonal role.

All of the following are important research questions addressing applications within the field of organizational behavior EXCEPT:

As job satisfaction increases, absenteeism tends to go up; as job satisfaction decreases, absenteeism often goes down.

Controlling is the process of creating work structures and systems, and arranging resources to accomplish goals and objectives.

From its scientific heritage, organizational behavior has developed all of the following EXCEPT:

Commonly used organizational behavior research methods include case studies, survey studies, meta analyses, field studies, and laboratory studies.

Human skills such as emotional intelligence are indispensable in the new age of organizations. Identify and define five important dimensions of emotional intelligence that can and should be developed by any manager today.

What is the study of human behavior in organizations called?

Organizational behavior clearly indicates that managers should be held accountable for task performance results, but not job satisfaction results since job satisfaction results are the domain of employees.

Ethics mindfulness is an "enriched awareness" that causes a manager to behave with an ethical consciousness from one decision or behavioral event to another.

Managerial roles involving decision-making that affects other people, according to Henry Mintzberg, are called technical roles.

According to Henry Mintzberg, which of the following represent informational roles?

Diversity, Personality, and Values

Perception, Attribution, and Learning

Emotions, Attitudes, and Job Satisfaction

Motivation

Motivation and Performance

The Nature of Teams

Teamwork and Performance

Decision Making and Creativity

Conflict and Negotiation

Communication

Power and Politics

The Leadership Process

Leadership Traits and Behavioral Styles

Organizational Culture

Organizational Structures

Filters