Question 1

Servicescape refers to the physical surrounding in which the service is delivered.

Accepted Answer

A) True 
 B)False

Question 2

A(n)________ groups workers,their equipment,and spaces/offices to provide for comfort,safety,and movement of information.

Accepted Answer

The answer of A(n)________ groups workers,their equipment,and spaces/offices to provide...

Question 3

A manufacturing work cell has a takt time of 7 minutes.Exactly 10 workers are required.Suppose that the work cell delivers 68 units each day.
(a)What is the total operation time?
(b)What is the amount of time worked during the day for all 10 workers combined?
(c)If the plant is open for only 8 hours per day,can the staff meet demand?

Accepted Answer

(a)Total operation time = Workers requir

Question 4

The major problem addressed by the process-oriented layout strategy is:

Accepted Answer

A) the movement of material to the limited storage areas around the site. 
B) how to design a continuous flow process. 
C) the provision of low-cost storage with low-cost material handling. 
D) minimizing difficulties caused by material flow varying with each product. 
E) balancing product flow from one work station to the next. 
A) the movement of material to the limited storage areas around the site. 
B) how to design a continuous flow process. 
C) the provision of low-cost storage with low-cost material handling. 
D) minimizing difficulties caused by material flow varying with each product. 
E) balancing product flow from one work station to the next.

Question 5

Which of the following does NOT support the retail layout objective of maximizing customer exposure to products?

Accepted Answer

A) Locate high-draw items around the periphery of the store. 
B) Use prominent locations for high-impulse and high-margin items. 
C) Maximize exposure to expensive items. 
D) Use end-aisle locations. 
E) Convey the store's mission with the careful positioning of the lead-off department. 
A) Locate high-draw items around the periphery of the store. 
B) Use prominent locations for high-impulse and high-margin items. 
C) Maximize exposure to expensive items. 
D) Use end-aisle locations. 
E) Convey the store's mission with the careful positioning of the lead-off department.

Question 6

One guideline for determining the arrangement and space allocation of a retail store is to place high-impulse and high-margin items in prominent locations.

Accepted Answer

A) True 
 B)False

Question 7

If the schedule calls for the production of 120 units per day and 480 minutes of production time are available per day,the cycle time would be 4 minutes.

Accepted Answer

A) True 
 B)False

Question 8

You have been asked to balance a flow shop assembly operation to achieve an output rate of 80 units per eight-hour day.Task times and precedence relationships are shown in the table below.
   a.Draw the precedence diagram.
b.Determine the desired cycle time.
c.Determine the theoretical minimum number of stations needed.
d.Balance this line using the most following tasks heuristic.
e.What is the efficiency of the line obtained in part d?

Accepted Answer

The precedence diagram appears

Question 9

Which one of the following is NOT common to repetitive and product-oriented layouts?

Accepted Answer

A) a high rate of output 
B) specialized equipment 
C) ability to adjust to changes in demand 
D) low unit costs 
E) standardized products 
A) a high rate of output 
B) specialized equipment 
C) ability to adjust to changes in demand 
D) low unit costs 
E) standardized products

Question 10

An assembly line with 11 tasks is to be balanced.The longest task is 2.4 minutes,the shortest task is 0.4 minutes,and the sum of the task times is 18 minutes.The line will operate for 600 minutes per day.
(a)Determine the minimum and maximum cycle times.
(b)What range of output is theoretically possible for the line?
(c)What is the minimum number of stations needed if the maximum output rate is to be sought?
(d)What cycle time will provide an output rate of 200 units per day?

Accepted Answer

(a)Minimum cycle time is 2.4 minutes.Max

Question 11

Process-oriented layouts typically have low levels of work-in-process inventory.

Accepted Answer

A) True 
 B)False

Question 12

Mathematically,takt time is:

Accepted Answer

A) total work time available divided by units required. 
B) units required divided by workers required. 
C) a fictional time increment similar to a therblig. 
D) workers required divided by total operation time required. 
E) units required divided by total work time available. 
A) total work time available divided by units required. 
B) units required divided by workers required. 
C) a fictional time increment similar to a therblig. 
D) workers required divided by total operation time required. 
E) units required divided by total work time available.

Question 13

________ is the maximum time that the product is allowed at each workstation.

Accepted Answer

The answer of ________ is the maximum time that the...

Question 14

The typical goal used when developing a process-oriented layout strategy is to:

Accepted Answer

A) minimize the distance between adjacent departments. 
B) minimize the material handling costs. 
C) maximize the number of different tasks that can be performed by an individual machine. 
D) minimize the level of operator skill necessary. 
E) maximize job specialization. 
A) minimize the distance between adjacent departments. 
B) minimize the material handling costs. 
C) maximize the number of different tasks that can be performed by an individual machine. 
D) minimize the level of operator skill necessary. 
E) maximize job specialization.

Question 15

The minimum number of workstations depends upon the set of task times and the precedence chart,but not the number of units scheduled.

Accepted Answer

A) True 
 B)False

Question 16

To develop a good facility layout,what must be determined?

Accepted Answer

You need to consider the following to de

Question 17

Which of the following is NOT one of the factors complicating the techniques for addressing the fixed-position layout?

Accepted Answer

A) The volume of materials needed is dynamic. 
B) At different stages of a project,different materials are needed;therefore,different items become critical as the project develops. 
C) Takt times at workstations are dynamic. 
D) There is limited space at virtually all sites. 
E) All of the above are complicating factors. 
A) The volume of materials needed is dynamic. 
B) At different stages of a project,different materials are needed;therefore,different items become critical as the project develops. 
C) Takt times at workstations are dynamic. 
D) There is limited space at virtually all sites. 
E) All of the above are complicating factors.

Question 18

One of the major advantages of process-oriented layouts is:

Accepted Answer

A) high equipment utilization. 
B) large work-in-process inventories. 
C) flexibility in equipment and labor assignment. 
D) smooth and continuous flow of work. 
E) small work-in-process inventories. 
A) high equipment utilization. 
B) large work-in-process inventories. 
C) flexibility in equipment and labor assignment. 
D) smooth and continuous flow of work. 
E) small work-in-process inventories.

Question 19

The objective of layout strategy is to:

Accepted Answer

A) minimize cost. 
B) develop an effective and efficient layout that will meet the firm's competitive requirements. 
C) maximize flexibility. 
D) minimize space used. 
E) maximize worker satisfaction. 
A) minimize cost. 
B) develop an effective and efficient layout that will meet the firm's competitive requirements. 
C) maximize flexibility. 
D) minimize space used. 
E) maximize worker satisfaction.

Question 20

Identify the seven fundamental layout strategies.Describe the use of each one very briefly.

Accepted Answer

1.Office layout: Positions workers,their

Exam 9: Layout Decisions

Servicescape refers to the physical surrounding in which the service is delivered.

A(n)________ groups workers,their equipment,and spaces/offices to provide for comfort,safety,and movement of information.

The major problem addressed by the process-oriented layout strategy is:

Which of the following does NOT support the retail layout objective of maximizing customer exposure to products?

One guideline for determining the arrangement and space allocation of a retail store is to place high-impulse and high-margin items in prominent locations.

If the schedule calls for the production of 120 units per day and 480 minutes of production time are available per day,the cycle time would be 4 minutes.

Which one of the following is NOT common to repetitive and product-oriented layouts?

Process-oriented layouts typically have low levels of work-in-process inventory.

Mathematically,takt time is:

________ is the maximum time that the product is allowed at each workstation.

The typical goal used when developing a process-oriented layout strategy is to:

The minimum number of workstations depends upon the set of task times and the precedence chart,but not the number of units scheduled.

To develop a good facility layout,what must be determined?

Which of the following is NOT one of the factors complicating the techniques for addressing the fixed-position layout?

One of the major advantages of process-oriented layouts is:

The objective of layout strategy is to:

Identify the seven fundamental layout strategies.Describe the use of each one very briefly.

Operations and Productivity

The Global Environment and Operations Strategy

Managing Projects

Forecasting Demand

Product Design

Quality Management and International Standards

Process Design

Location Decisions

Job Design and Work Measurement

Supply Chain Management

Managing Inventory

Aggregate Scheduling

Material Requirements Planning Mrpand Erp

Scheduling for the Short-Term

Jit,lean Operations,and the Toyota Production System

Maintenance and Reliability Decisions

Sustainability

Statistical Process Control

Capacity Planning

Supply Chain Modeling

Decision Modeling

Linear Programming Models

Transportation Modeling

Queuing Models

Learning Curves

Modeling with Simulation

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