Exam 2: Process Strategy and Analysis

A time study analyst is attempting to determine the standard time for a work element.She observes a worker performing the work element at a higher-than-average pace.How will this fact be reflected in the time standard that is eventually created?

Benchmarking is a continuous,systematic procedure that measures a firm's products,services,and processes against those of industry leaders.

The first unit of production takes 20 hours to produce and the learning rate is expected to be 90 percent.How long will it take to produce the twelfth unit?

Garman observes a worker assembling peanut valves and records the data displayed in the table.What is the normal time for this job element if the worker is rated at 80%?

Which one of the following statements about flexible automation is BEST?

The analyst studies Table 2.15 closely,looks at his watch,and then the clock on the wall.He realizes that his watch has been running fast during the day,in fact since he returned from lunch at noon it has actually gained an hour.Hence,it's not really 3:37 pm right now,it's only 2:37 pm.He decides to make the assumption that the watch gained time at a constant rate over the last two hours and thirty-seven minutes.What is the actual learning rate that was observed?

The principle of postponement is employed by a producer using a(n):

The semester project came back from the copy store and to her horror,the project leader has just noticed that the left side y-axis of a key Pareto chart was cut off due to a printing error.The bar chart component uses the missing left side y-axis and the cumulative percentage line on the Pareto chart uses the right side y-axis.The project leader is pretty sure that the total number of observations in all combined categories is 200.Can you help her develop estimates of the counts for each of the five categories?

________ are different operations within a facility with individualized competitive priorities,processes,and workforces under the same roof.

A back office operation most closely resembles a:

Brainstorming sessions must have:

A restaurant manager tracks complaints from the diner satisfaction cards that are turned in at each table.The data collected from the past week's diners have been plotted and appear in the following graph.The number of complaints for each category is with each bar. How was the value for the point represented by the triangle calculated?

Scenario 2.5 A job consists of three distinct work elements that were timed with a highly accurate Swiss watch by a trained industrial engineer wearing a pristine white lab jacket and carrying an official-looking clipboard.Worker ratings were less inflated by the newness of the job elements to the worker than by the overall nervousness of the worker.The engineer recorded ten observations and assigned the performance rating that is recorded in the bottom row of the table under the corresponding work element.All recorded times are in seconds. -Use the data in Scenario 2.5 to answer this question.If the rating factor is 15%,what is the normal time for Element 3?

Customer,materials,or information move in diverse ways in processes that have ________.

Scenario 2.5 A job consists of three distinct work elements that were timed with a highly accurate Swiss watch by a trained industrial engineer wearing a pristine white lab jacket and carrying an official-looking clipboard.Worker ratings were less inflated by the newness of the job elements to the worker than by the overall nervousness of the worker.The engineer recorded ten observations and assigned the performance rating that is recorded in the bottom row of the table under the corresponding work element.All recorded times are in seconds. -Use the data in Scenario 2.5 to answer this question.If the allowance factor is 15%,what is the average time for Element 1?

The first unit of production takes 12 hours to produce and the learning rate is expected to be 80 percent.How long will it take to produce the fourth unit?

A firm that chooses to compete based on delivery speed and variety would most likely have:

A job process has the highest level of customization of the process choices.

________ is represented in a process flow chart when an outgoing arrow from one step splits into two or more arrows that lead to different boxes.

________ involves using an organizational unit with superior performance as the ideal for other departments.