Question 1

Servicescape refers to the physical surrounding in which the service is delivered.

Accepted Answer

A) True 
 B)False

Question 2

________ avoids placing materials or supplies in storage by processing them as they are received for shipment.

Accepted Answer

The answer of ________ avoids placing materials or supplies in...

Question 3

Process-oriented layouts typically have low levels of work-in-process inventory.

Accepted Answer

A) True 
 B)False

Question 4

Identify the four requirements for cellular production.

Accepted Answer

(1)identification of families of product

Question 5

"Having a focused work center is like having a plant within a plant." Discuss.Include in your discussion what conditions make focused work centers appropriate.

Accepted Answer

A focused work center is a permanent or

Question 6

________ is the pace (frequency)of production necessary (time per unit)to meet customer orders.

Accepted Answer

The answer of ________ is the pace (frequency)of production necessary...

Question 7

What layout strategy deals with low-volume,high-variety production?

Accepted Answer

A) fixed-position layout 
B) retail layout 
C) warehouse layout 
D) office layout 
E) process-oriented layout 
A) fixed-position layout 
B) retail layout 
C) warehouse layout 
D) office layout 
E) process-oriented layout

Question 8

Cross-docking processes items as they are received,rather than placing them in storage.

Accepted Answer

A) True 
 B)False

Question 9

Category management is the use of computer software to evaluate the profitability of various merchandising plans for hundreds of categories.

Accepted Answer

A) True 
 B)False

Question 10

In assembly-line balancing,cycle time (the ratio of available production time to scheduled production)is the:

Accepted Answer

A) minimum time that a product is allowed at each workstation. 
B) maximum time that a product is allowed at each workstation. 
C) inverse of the minimum number of workstations needed. 
D) sum of all the task times divided by the maximum number of workstations. 
E) equivalent of the maximum task time among all tasks. 
A) minimum time that a product is allowed at each workstation. 
B) maximum time that a product is allowed at each workstation. 
C) inverse of the minimum number of workstations needed. 
D) sum of all the task times divided by the maximum number of workstations. 
E) equivalent of the maximum task time among all tasks.

Question 11

The most common tactic to arrange departments in a process-oriented layout is to minimize material handling costs.

Accepted Answer

A) True 
 B)False

Question 12

If a layout problem is solved by use of heuristics,this means that:

Accepted Answer

A) there is no other way to solve the problem. 
B) no computer software is available. 
C) the problem has only a few alternatives to evaluate. 
D) no optimum solution exists. 
E) a satisfactory,but not necessarily optimal,solution is acceptable. 
A) there is no other way to solve the problem. 
B) no computer software is available. 
C) the problem has only a few alternatives to evaluate. 
D) no optimum solution exists. 
E) a satisfactory,but not necessarily optimal,solution is acceptable.

Question 13

A(n)________ is a special product-oriented arrangement of machines and personnel in what is ordinarily a process-oriented facility.

Accepted Answer

The answer of A(n)________ is a special product-oriented arrangement of...

Question 14

A production line is to be designed for a job with four tasks.The task times are 2.4 minutes,1.4 minutes,0.9 minutes,and 1.7 minutes.After line balancing,the largest possible assigned cycle time is ________ minutes,and the smallest possible assigned cycle time is ________ minutes.

Accepted Answer

A) 1.8;1.4 
B) 1.6;0.9 
C) 6.4;2.4 
D) 2.4;0.9 
E) 6.4;0.9 
A) 1.8;1.4 
B) 1.6;0.9 
C) 6.4;2.4 
D) 2.4;0.9 
E) 6.4;0.9

Question 15

Explain how a load-distance model helps solve problems in process layout.

Accepted Answer

The problem in process layout is to arra

Question 16

An insurance claims processing center has six work centers,any of which can be placed into any of six physical departmental locations.Call the centers 1,2,3,4,5,and 6,and the departments A,B,C,D,E,and F.The current set of assignments is A-3,B-1,C-6,D-2,E-4,and F-5.
The (symmetric)matrix of departmental distances,in meters is shown below.
   The matrix of work flow (estimated trips per day)is among centers is shown below.
   The firm estimates that each trip costs approximately $4.What is the cost of the current assignment?

Accepted Answer

Load-distance = AB: 30(35)+ AC: 5(20)+ A

Question 17

Solving a load-distance problem for a process-oriented layout requires that:

Accepted Answer

A) the difficulty of movement be the same for all possible paths. 
B) pickup and setdown costs vary from department to department. 
C) the cost to move a load be the same for all possible paths. 
D) takt time be less than 1. 
E) Proplanner software examines all possible department configurations. 
A) the difficulty of movement be the same for all possible paths. 
B) pickup and setdown costs vary from department to department. 
C) the cost to move a load be the same for all possible paths. 
D) takt time be less than 1. 
E) Proplanner software examines all possible department configurations.

Question 18

"A special arrangement of machinery and equipment to focus on production of a single product or group of related products" describes what layout type?

Accepted Answer

A) fixed-position layout 
B) intermittent production 
C) job shop 
D) work cell 
E) warehouse layout 
A) fixed-position layout 
B) intermittent production 
C) job shop 
D) work cell 
E) warehouse layout

Question 19

In the office relationship chart,which rating reflects the highest importance for two departments' closeness to each other?

Accepted Answer

A) A 
B) E 
C) I 
D) O 
E) X 
A) A 
B) E 
C) I 
D) O 
E) X

Question 20

A work cell is required to make 80 computerized diagnostic assemblies (for installation into hybrid automobiles)each day.The cell currently works an eight hour shift,of which seven hours are available for productive work.These assemblies require five operations,with times of 1.0,1.8,2.4,2.5,and 1.4 minutes each.(a)What is takt time for this cell? (b)How many workers will be needed?

Accepted Answer

(a)Takt time = 420 minutes / 8

Exam 9: Layout Strategies

Servicescape refers to the physical surrounding in which the service is delivered.

________ avoids placing materials or supplies in storage by processing them as they are received for shipment.

Process-oriented layouts typically have low levels of work-in-process inventory.

Identify the four requirements for cellular production.

"Having a focused work center is like having a plant within a plant." Discuss.Include in your discussion what conditions make focused work centers appropriate.

________ is the pace (frequency)of production necessary (time per unit)to meet customer orders.

What layout strategy deals with low-volume,high-variety production?

Cross-docking processes items as they are received,rather than placing them in storage.

Category management is the use of computer software to evaluate the profitability of various merchandising plans for hundreds of categories.

In assembly-line balancing,cycle time (the ratio of available production time to scheduled production)is the:

The most common tactic to arrange departments in a process-oriented layout is to minimize material handling costs.

If a layout problem is solved by use of heuristics,this means that:

A(n)________ is a special product-oriented arrangement of machines and personnel in what is ordinarily a process-oriented facility.

A production line is to be designed for a job with four tasks.The task times are 2.4 minutes,1.4 minutes,0.9 minutes,and 1.7 minutes.After line balancing,the largest possible assigned cycle time is ________ minutes,and the smallest possible assigned cycle time is ________ minutes.

Explain how a load-distance model helps solve problems in process layout.

Solving a load-distance problem for a process-oriented layout requires that:

"A special arrangement of machinery and equipment to focus on production of a single product or group of related products" describes what layout type?

In the office relationship chart,which rating reflects the highest importance for two departments' closeness to each other?

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategy

Location Strategies

Human Resources,job Design,and Work Measurement

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrpand Erp

Short-Term Scheduling

Jit,tps,and Lean Operations

Maintenance and Reliability

Sustainability in the Supply Chain

Statistical Process Control

Capacity and Constraint Management

Supply Chain Management Analytics

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Filters

A production line is to be designed for a job with four tasks.The task times are 2.4 minutes,1.4 minutes,0.9 minutes,and 1.7 minutes.After line balancing,the largest possible assigned cycle time is minutes,and the smallest possible assigned cycle time is minutes.