Four samples of 100 each were taken from an assembly line,with the following results: \[\begin{array} { | c | c | } \hline \begin{array} { c } \text { Sample } \\ \text { Number } \end{array} & \begin{array} { c } \text { Number } \\ \text { Defective } \end{array} \\ \hline 1 & 6 \\ 2 & 12 \\ 3 & 2 \\ 4 & 8 \\ \hline \end{array}\] Using the historical average as the central line of the chart,which one of the following is the limits for an attributes control chart with z = 2?

A) UCL > 0.1 and LCL > 0.03 B) UCL > 0.1 and LCL 0.03 D) UCL 0.1 and LCL > 0.03 B) UCL > 0.1 and LCL 0.03 D) UCL < 0.1 and LCL < 0.03

Exam 6: Quality and Process Improvement

A manufacturer of silk inspects each bolt of material at the end of the manufacturing process.When the process is in control,it averages 11 defects per bolt.If a 3-sigma control limit is desired,what is the lower control limit?

(Multiple Choice)

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Question 181

________ believed that continuous improvement,hands-on management,and training are fundamental to achieving excellence in quality.

(Short Answer)

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Question 182

________ are small groups of supervisors and employees who meet to identify,analyze,and solve production and quality problems.

(Short Answer)

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Question 183

Which alternative will increase the probability of detecting a shift in the process average?

(Multiple Choice)

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Question 184

________ is a means of translating customer requirements into the appropriate technical requirements for each stage of product or service development and production.

(Short Answer)

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Question 185

$\mathrm { C } _ { \mathrm { pk } }$ is always equal to,or greater than $\mathrm { C } _ { \mathrm { p } }$ .

(True/False)

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Question 186

Reliability is the probability that the product will be functional when used.

(True/False)

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Question 187

A company is interested in monitoring the average time it takes to serve its customers.An appropriate control chart would be

(Multiple Choice)

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Question 188

An example of an internal failure cost would be warranty cost.

(True/False)

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Question 189

Four major costs categories are associated with total quality management.Which one of the following is NOT one of those cost categories?

(Multiple Choice)

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Question 190

In applying quality control charts,eight consecutive values that fall on the same side of the central line indicates a process that is in statistical control.

(True/False)

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Question 191

External customers are those who ________ the product or service.

(Short Answer)

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Question 192

Which of the following would be a "common" cause of variation?

(Multiple Choice)

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Question 193

Identify and briefly describe the four major categories of costs associated with quality management.

(Essay)

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Question 194

________ refers to how well the product or service performs its intended purpose.

(Short Answer)

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Question 195

For a high-technology product,the lifespan of the product before it begins to deteriorate or no longer functions at an acceptable level is considered the basic performance dimension of quality.

(True/False)

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Question 196

Four samples of 100 each were taken from an assembly line,with the following results: Sample Number Number Defective 1 6 2 12 3 2 4 8 Using the historical average as the central line of the chart,which one of the following is the limits for an attributes control chart with z = 2?

(Multiple Choice)

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Question 197

Quality function deployment is a means of translating customer requirements into the appropriate technical requirements at each stage of product or service development and during production.

(True/False)

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Question 198

A manager of a fiberglass molding operation suspects that the number of defects is related to the number of total units produced of a particular product.A tool most useful in this analysis would be a

(Multiple Choice)

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Question 199

Historically,the average time to service a customer complaint has been 3 days and the standard deviation has been 0.50 day.Management would like to specify the control limits for an $\bar { X }$ -chart with a sample size of 10 and 3 sigma limits.Suppose the next sample of 10 yielded the following result: 3.2,2.1,3.6,2.8,3.9,3.5,2.7,4.1,2.6,and 3.3.What conclusion can be drawn?

(Multiple Choice)

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Question 200

Showing 181 - 200 of 240

Exam 6: Quality and Process Improvement

A manufacturer of silk inspects each bolt of material at the end of the manufacturing process.When the process is in control,it averages 11 defects per bolt.If a 3-sigma control limit is desired,what is the lower control limit?

________ believed that continuous improvement,hands-on management,and training are fundamental to achieving excellence in quality.

________ are small groups of supervisors and employees who meet to identify,analyze,and solve production and quality problems.

Which alternative will increase the probability of detecting a shift in the process average?

________ is a means of translating customer requirements into the appropriate technical requirements for each stage of product or service development and production.

Cpk\mathrm { C } _ { \mathrm { pk } }Cpk​ is always equal to,or greater than Cp\mathrm { C } _ { \mathrm { p } }Cp​ .

Reliability is the probability that the product will be functional when used.

A company is interested in monitoring the average time it takes to serve its customers.An appropriate control chart would be

An example of an internal failure cost would be warranty cost.

Four major costs categories are associated with total quality management.Which one of the following is NOT one of those cost categories?

In applying quality control charts,eight consecutive values that fall on the same side of the central line indicates a process that is in statistical control.

External customers are those who ________ the product or service.

Which of the following would be a "common" cause of variation?

Identify and briefly describe the four major categories of costs associated with quality management.

________ refers to how well the product or service performs its intended purpose.

For a high-technology product,the lifespan of the product before it begins to deteriorate or no longer functions at an acceptable level is considered the basic performance dimension of quality.

Four samples of 100 each were taken from an assembly line,with the following results: Sample Number Number Defective 1 6 2 12 3 2 4 8 Using the historical average as the central line of the chart,which one of the following is the limits for an attributes control chart with z = 2?

Quality function deployment is a means of translating customer requirements into the appropriate technical requirements at each stage of product or service development and during production.

A manager of a fiberglass molding operation suspects that the number of defects is related to the number of total units produced of a particular product.A tool most useful in this analysis would be a

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$\mathrm { C } _ { \mathrm { pk } }$ is always equal to,or greater than $\mathrm { C } _ { \mathrm { p } }$ .