Exam 3: Emotional Intelligence: Managing Self and Relationships

All individuals have a specific view of themselves.

In today's business environment, emotional intelligence and competence are related positively to

One can't maintain a positive self-concept when consistently using negative self-talk.

The problem with self-disclosure is that

Which of the following is not a social awareness competency?

According to the Johari Window, every person has a blind spot.

Effective self-disclosure is reliant on

Those willing and able to direct emotion within themselves and towards others are operating in the area of

The way people relate to others, their capacity or readiness for self-disclosure, their ability to give and receive feedback and their level of emotional intelligence is influenced by how people

Recognition and respect of others are higher esteem needs.

A key feature of self-regulating behaviour is the ability to

Emotional competence frameworks divide emotional competence into two broad categories: personal and social competence.

When you expect the worse, you usually get the best.

Discuss how valuing diversity and networking improves social awareness and social skills in business interactions.

Emotional intelligence is used currently to

Proponents of emotional intelligence focus on emotional competencies in two categories: personal competence and social competence.

It is claimed that a successful manager must master five key areas of competency to develop emotional intelligence. Identify and discuss each area, giving examples of how the skills involved can enhance workplace performance.

The value of self-disclosure is that

The more emotionally intelligent leaders are, the more dependable they are.

Reflected appraisal and social comparison are the two theories that explain the development of self-concept.