Question 1

After downloading and printing material from the Internet and online sources, Australian students are generally expected to use the

Accepted Answer

A)  Modern Language Association Style Guide for referencing professional and university papers. 
B)  traditional method or the Harvard system of referencing and add the URL details. 
C)  predominantly the Harvard system of referencing. 
D)  the URL only. 
A)  Modern Language Association Style Guide for referencing professional and university papers. 
B)  traditional method or the Harvard system of referencing and add the URL details. 
C)  predominantly the Harvard system of referencing. 
D)  the URL only. B

Question 2

The reference list

Accepted Answer

A)  gives reference details of the materials consulted by the writer in the preparation of the work. 
B)  provides a list of all the sources of information utilised and further recommended readings. 
C)  may or may not be annotated and provides a list of the sources of information used by the writer. 
D)  only shows those materials that have been specifically cited by the writer in the essay, study or work produced. 
A)  gives reference details of the materials consulted by the writer in the preparation of the work. 
B)  provides a list of all the sources of information utilised and further recommended readings. 
C)  may or may not be annotated and provides a list of the sources of information used by the writer. 
D)  only shows those materials that have been specifically cited by the writer in the essay, study or work produced. D

Question 3

A reference list gives details only of those works cited in an assignment, report or essay.

Accepted Answer

A) True 
 B)False  True

Question 4

Important skills required of an effective researcher are the ability to

Accepted Answer

A)  search on the Internet and communicate with others. 
B)  socialise frequently with peers to get a handle on what they are doing. 
C)  remain objective, evaluate sources and think critically. 
D)  focus on available evidence that is consistent with their thesis. 
A)  search on the Internet and communicate with others. 
B)  socialise frequently with peers to get a handle on what they are doing. 
C)  remain objective, evaluate sources and think critically. 
D)  focus on available evidence that is consistent with their thesis.

Question 5

Superscripts in citations are

Accepted Answer

A)  used to number reference lists in sequential order. 
B)  used to number reference lists in alphabetical order. 
C)  used to number footnotes and endnotes. 
D)  placed on the line at the beginning of a sentence. 
A)  used to number reference lists in sequential order. 
B)  used to number reference lists in alphabetical order. 
C)  used to number footnotes and endnotes. 
D)  placed on the line at the beginning of a sentence.

Question 6

Explain the steps in the research process. Provide a real-life example of each step.

Accepted Answer

The research process involves several ke

Question 7

Discuss how to use search engines, web directories and databases effectively.

Accepted Answer

Using search engines, web directories, a

Question 8

The purpose of researchers identifying issues and gaps in their field of research is so that they can

Accepted Answer

A)  determine the significance of their own research. 
B)  easily present their proposals. 
C)  showcase their other research work. 
D)  easily discuss the issues with their colleagues. 
A)  determine the significance of their own research. 
B)  easily present their proposals. 
C)  showcase their other research work. 
D)  easily discuss the issues with their colleagues.

Question 9

Which of the following is an effective method of sorting information accessed prior to writing?

Accepted Answer

A)  Taking extensive notes 
B)  Creating a mind map 
C)  Envisaging the finished product 
D)  Using index cards 
A)  Taking extensive notes 
B)  Creating a mind map 
C)  Envisaging the finished product 
D)  Using index cards

Question 10

Endnotes are comments at the foot of the relevant page giving extra information about a point in the text.

Accepted Answer

A) True 
 B)False

Question 11

What acknowledges the original source of work in research?

Accepted Answer

A)  Footers 
B)  Headnotes 
C)  Annotations 
D)  Notations and citations 
A)  Footers 
B)  Headnotes 
C)  Annotations 
D)  Notations and citations

Question 12

Search engines identify individual web pages by

Accepted Answer

A)  specific keywords. 
B)  'finger prints'. 
C)  secure locks. 
D)  user names. 
A)  specific keywords. 
B)  'finger prints'. 
C)  secure locks. 
D)  user names.

Question 13

Books, journals, reference books, newspapers and other paper-based documents are referred to as print media.

Accepted Answer

A) True 
 B)False

Question 14

In Internet research, a bookmark records

Accepted Answer

A)  your registration. 
B)  a URL visited. 
C)  a blacklisted site. 
D)  links to other websites. 
A)  your registration. 
B)  a URL visited. 
C)  a blacklisted site. 
D)  links to other websites.

Question 15

A verbatim quote is one that

Accepted Answer

A)  is taken directly from the original author's or speaker's work. 
B)  captures the meaning of all words, stressing the action outcomes needed. 
C)  presents the essential ideas from the words originally used. 
D)  is future-oriented, calling for some action to be done. 
A)  is taken directly from the original author's or speaker's work. 
B)  captures the meaning of all words, stressing the action outcomes needed. 
C)  presents the essential ideas from the words originally used. 
D)  is future-oriented, calling for some action to be done.

Question 16

A footnote is supplementary material placed at the end of a chapter or an article.

Accepted Answer

A) True 
 B)False

Question 17

Tertiary sources of information are compiled from secondary sources.

Accepted Answer

A) True 
 B)False

Question 18

In the university context, scholars must research from all possible credible sources and use the format, writing and citation styles recommended by their faculty.

Accepted Answer

A) True 
 B)False

Question 19

Public and university libraries usually have professional reference librarians who can assist researchers to use tools, to locate resources and to access online information

Accepted Answer

A) True 
 B)False

Question 20

RSS feeds automatically bring updated content to a subscriber.

Accepted Answer

A) True 
 B)False

Exam 13: Researching and Processing Information

After downloading and printing material from the Internet and online sources, Australian students are generally expected to use the

The reference list

A reference list gives details only of those works cited in an assignment, report or essay.

Important skills required of an effective researcher are the ability to

Superscripts in citations are

Explain the steps in the research process. Provide a real-life example of each step.

Discuss how to use search engines, web directories and databases effectively.

The purpose of researchers identifying issues and gaps in their field of research is so that they can

Which of the following is an effective method of sorting information accessed prior to writing?

Endnotes are comments at the foot of the relevant page giving extra information about a point in the text.

What acknowledges the original source of work in research?

Search engines identify individual web pages by

Books, journals, reference books, newspapers and other paper-based documents are referred to as print media.

In Internet research, a bookmark records

A verbatim quote is one that

A footnote is supplementary material placed at the end of a chapter or an article.

Tertiary sources of information are compiled from secondary sources.

In the university context, scholars must research from all possible credible sources and use the format, writing and citation styles recommended by their faculty.

Public and university libraries usually have professional reference librarians who can assist researchers to use tools, to locate resources and to access online information

RSS feeds automatically bring updated content to a subscriber.

Communication Foundations

Interpersonal Communication

Emotional Intelligence: Managing Self and Relationships

Negotiation and Conflict Management

Intercultural Communication

Communication Across the Organisation

Leadership

Team and Work Group Communication

Effective Meetings: Face-To-Face and Virtual

Customer Engagement

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Managing Big Data and Knowledge

Conducting Surveys and Questionnaires

Critical Thinking, Argument, Logic and Persuasion

Communicating Through Visuals

Oral Presentations and Public Speaking

Writing for the Professions

Writing Correspondence, Emails and Short Reports

Writing Long Reports

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Academic Writing

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The Job Search, Résumés and Interviews in the Digital Era

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