Question 1

Ethos appeals to emotion to evoke an emotional response.

Accepted Answer

A) True 
 B)False  False

Question 2

The role of the editor is

Accepted Answer

A)  to ensure that what writers set out to say is indeed what they have said and check that the result is clear, correct and appropriate for the receiver. 
B)  to check that the language surpasses the information. 
C)  to make sure that redundancy and repetition are highlighted. 
D)  none of the above. 
A)  to ensure that what writers set out to say is indeed what they have said and check that the result is clear, correct and appropriate for the receiver. 
B)  to check that the language surpasses the information. 
C)  to make sure that redundancy and repetition are highlighted. 
D)  none of the above. A

Question 3

The tone of business writing is basically divided into two types,

Accepted Answer

A)  coherence and flow. 
B)  imperative and positive. 
C)  relevant and effective. 
D)  top-down and bottom-up. 
A)  coherence and flow. 
B)  imperative and positive. 
C)  relevant and effective. 
D)  top-down and bottom-up. B

Question 4

The two features of a document written in plain English are

Accepted Answer

A)  the right purpose and focus. 
B)  a sequence of information that is easy to understand and an appropriate tone. 
C)  an appropriate tone and the right approach. 
D)  an effective approach and an equitable tone. 
A)  the right purpose and focus. 
B)  a sequence of information that is easy to understand and an appropriate tone. 
C)  an appropriate tone and the right approach. 
D)  an effective approach and an equitable tone.

Question 5

In business writing, the order in which the information is presented is always direct.

Accepted Answer

A) True 
 B)False

Question 6

Use of the active voice in writing

Accepted Answer

A)  is more economical. 
B)  is where the subject of the sentence is acted upon. 
C)  is where the subject of the sentence is placed after the action. 
D)  communicates vividly and clearly, emphasising the subject as doing the action. 
A)  is more economical. 
B)  is where the subject of the sentence is acted upon. 
C)  is where the subject of the sentence is placed after the action. 
D)  communicates vividly and clearly, emphasising the subject as doing the action.

Question 7

A metaphor is a collection of words that has become so familiar through overuse that it either annoys or makes no impression on the reader.

Accepted Answer

A) True 
 B)False

Question 8

Discuss the differences between a 'simple sentence', 'compound sentence' and 'complex sentence'. Give an example of each type of sentence. What is a sentence fragment and sentence sprawl? Briefly discuss three ways of removing sentence sprawl from your writing.

Accepted Answer

A simple sentence is a sentence that con

Question 9

Clear, easy-to-understand communication is achieved by using the natural word order for the English language. This is shown in

Accepted Answer

A)  subject-verb-object 
B)  subject-verb-clause 
C)  object-verb-subject 
D)  clause-verb-subject 
A)  subject-verb-object 
B)  subject-verb-clause 
C)  object-verb-subject 
D)  clause-verb-subject

Question 10

'The family ship of state sailed on to greener pastures' is an example of

Accepted Answer

A)  a mixed metaphor. 
B)  concrete language. 
C)  colourful expression. 
D)  an abstract expression. 
A)  a mixed metaphor. 
B)  concrete language. 
C)  colourful expression. 
D)  an abstract expression.

Question 11

Which of the following basic design principles is used to rank levels of information?

Accepted Answer

A)  Layout 
B)  Colour 
C)  Hierarchy 
D)  Typeface 
A)  Layout 
B)  Colour 
C)  Hierarchy 
D)  Typeface

Question 12

What are the three means of persuasion-or types of appeal-available to writers, and what is a concrete example of each?

Accepted Answer

The three means of persuasion, or types

Question 13

What are the types of errors to look for when editing written business messages? What is the role of an editor?

Accepted Answer

When editing written business messages,

Question 14

Because technical terms can be useful for informed people but make uninformed people feel nervous, they

Accepted Answer

A)  need to be deleted from plain English. 
B)  should be used as often as possible. 
C)  should be clearly explained at the beginning of the writing. 
D)  need to be used appropriately. 
A)  need to be deleted from plain English. 
B)  should be used as often as possible. 
C)  should be clearly explained at the beginning of the writing. 
D)  need to be used appropriately.

Question 15

What is 'plain English'? How does writing in plain English benefit the reader?

Accepted Answer

'Plain English' refers to the practice o

Question 16

To keep a record of proposed editing modifications, you should use the software feature known as

Accepted Answer

A)  track changes. 
B)  search and replace. 
C)  style checker. 
D)  thesaurus. 
A)  track changes. 
B)  search and replace. 
C)  style checker. 
D)  thesaurus.

Question 17

According to Strunk and White (2000), 'a drawing should have no unnecessary lines and a machine no unnecessary parts', referring to the need for a sentence to contain no unnecessary words.

Accepted Answer

A) True 
 B)False

Question 18

Which question helps to determine the structure and purpose of the document?

Accepted Answer

A)  What does the reader need to know and how much do they understand about the subject? 
B)  What is the best way to organise ideas so that they make sense to the reader? 
C)  Is the document really necessary or would another method of communication work better? 
D)  All of the above 
A)  What does the reader need to know and how much do they understand about the subject? 
B)  What is the best way to organise ideas so that they make sense to the reader? 
C)  Is the document really necessary or would another method of communication work better? 
D)  All of the above

Question 19

Passive voice is useful to give bad news.

Accepted Answer

A) True 
 B)False

Question 20

Technical terms are used to help the reader understand the message rather than to show the reader the cleverness or superiority of the writer. Whenever possible, use as many technical terms as possible.

Accepted Answer

A) True 
 B)False

Exam 18: Writing for the Professions

Ethos appeals to emotion to evoke an emotional response.

The role of the editor is

The tone of business writing is basically divided into two types,

The two features of a document written in plain English are

In business writing, the order in which the information is presented is always direct.

Use of the active voice in writing

A metaphor is a collection of words that has become so familiar through overuse that it either annoys or makes no impression on the reader.

Discuss the differences between a 'simple sentence', 'compound sentence' and 'complex sentence'. Give an example of each type of sentence. What is a sentence fragment and sentence sprawl? Briefly discuss three ways of removing sentence sprawl from your writing.

Clear, easy-to-understand communication is achieved by using the natural word order for the English language. This is shown in

'The family ship of state sailed on to greener pastures' is an example of

Which of the following basic design principles is used to rank levels of information?

What are the three means of persuasion-or types of appeal-available to writers, and what is a concrete example of each?

What are the types of errors to look for when editing written business messages? What is the role of an editor?

Because technical terms can be useful for informed people but make uninformed people feel nervous, they

What is 'plain English'? How does writing in plain English benefit the reader?

To keep a record of proposed editing modifications, you should use the software feature known as

According to Strunk and White (2000), 'a drawing should have no unnecessary lines and a machine no unnecessary parts', referring to the need for a sentence to contain no unnecessary words.

Which question helps to determine the structure and purpose of the document?

Passive voice is useful to give bad news.

Technical terms are used to help the reader understand the message rather than to show the reader the cleverness or superiority of the writer. Whenever possible, use as many technical terms as possible.

Communication Foundations

Interpersonal Communication

Emotional Intelligence: Managing Self and Relationships

Negotiation and Conflict Management

Intercultural Communication

Communication Across the Organisation

Leadership

Team and Work Group Communication

Effective Meetings: Face-To-Face and Virtual

Customer Engagement

Public Relations

Managing Big Data and Knowledge

Researching and Processing Information

Conducting Surveys and Questionnaires

Critical Thinking, Argument, Logic and Persuasion

Communicating Through Visuals

Oral Presentations and Public Speaking

Writing Correspondence, Emails and Short Reports

Writing Long Reports

Writing Reflective Journals

Academic Writing

Social Media

Writing for the Web

The Job Search, Résumés and Interviews in the Digital Era

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