Question 1

What will you need to use as keywords for an electronic or keyword résumé to allow search engines to hit your résumé?

Accepted Answer

A)  Power-action words 
B)  Action verb followed by a noun 
C)  Expanded noun groups 
D)  Metaphors and similes 
A)  Power-action words 
B)  Action verb followed by a noun 
C)  Expanded noun groups 
D)  Metaphors and similes

Question 2

Which of the following should be highlighted in a résumé?

Accepted Answer

A)  Name, address, phone number, qualifications and referees 
B)  Employment objective, activities and interests 
C)  Work experience and achievements 
D)  Reasons for leaving past employment 
A)  Name, address, phone number, qualifications and referees 
B)  Employment objective, activities and interests 
C)  Work experience and achievements 
D)  Reasons for leaving past employment

Question 3

The purpose of a referee in a job application is to

Accepted Answer

A)  persuade a potential employer to give you an interview and to speak about your specific skills relevant to the job on offer. 
B)  have people who know you, and who are in a responsible position, support your claims about professional competence and experience. 
C)  have someone speak positively about you, overestimating your good points and those parts of your experience which will particularly contribute to the vacant job. 
D)  use a trusted third party who will speak to a potential employer on your behalf about what you can do and what you can't do. 
A)  persuade a potential employer to give you an interview and to speak about your specific skills relevant to the job on offer. 
B)  have people who know you, and who are in a responsible position, support your claims about professional competence and experience. 
C)  have someone speak positively about you, overestimating your good points and those parts of your experience which will particularly contribute to the vacant job. 
D)  use a trusted third party who will speak to a potential employer on your behalf about what you can do and what you can't do.

Question 4

One of the reasons for having a résumé is to clarify your direction and career goals.

Accepted Answer

A) True 
 B)False

Question 5

What tone is appropriate for résumé writing?

Accepted Answer

A)  A courteous and confident tone 
B)  Informal and casual 
C)  Very formal and serious 
D)  Academic and accomplished 
A)  A courteous and confident tone 
B)  Informal and casual 
C)  Very formal and serious 
D)  Academic and accomplished

Question 6

The application is the only source of information a potential employer can use to decide whether you should be invited to an interview.

Accepted Answer

A) True 
 B)False

Question 7

In which way does a résumé target your goal and support it?

Accepted Answer

A)  By using elegant, formal expression 
B)  By introducing interesting, personal details 
C)  Via the recommendations of many referees 
D)  With the use of action words or verbs 
A)  By using elegant, formal expression 
B)  By introducing interesting, personal details 
C)  Via the recommendations of many referees 
D)  With the use of action words or verbs

Question 8

A key component in the marketing process is a powerful referee.

Accepted Answer

A) True 
 B)False

Question 9

People who may underrate their skills and abilities are those who feel they have been in the workforce for so long and command an unrealistic compensation for an advertised position.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is not a type of employment interview?

Accepted Answer

A)  The one-on-one interview 
B)  The behavioural interview 
C)  The panel interview 
D)  The complementary interview 
A)  The one-on-one interview 
B)  The behavioural interview 
C)  The panel interview 
D)  The complementary interview

Question 11

Giving examples of accomplishments is a strategy to show your strengths in résumé writing.

Accepted Answer

A) True 
 B)False

Question 12

The covering letter should contain

Accepted Answer

A)  three main parts. 
B)  four main parts. 
C)  five main parts. 
D)  as many as ten main parts. 
A)  three main parts. 
B)  four main parts. 
C)  five main parts. 
D)  as many as ten main parts.

Question 13

When seeking the first job or a new job it is important to

Accepted Answer

A)  have a few goods friends in high places. 
B)  know the decision makers. 
C)  be self-effacing, so you don't appear pushy. 
D)  be thoroughly prepared. 
A)  have a few goods friends in high places. 
B)  know the decision makers. 
C)  be self-effacing, so you don't appear pushy. 
D)  be thoroughly prepared.

Question 14

Language used in a résumé should be

Accepted Answer

A)  active and direct. 
B)  specific and inclusive. 
C)  familiar to the audience. 
D)  All of the above 
A)  active and direct. 
B)  specific and inclusive. 
C)  familiar to the audience. 
D)  All of the above

Question 15

The functional résumé is shorter and simpler than other types of résumés.

Accepted Answer

A) True 
 B)False

Question 16

A separate keyword section should be included at the end of your résumé.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is a goal of the interview?

Accepted Answer

A)  To determine the sameness of the interviewer's and applicant's beliefs 
B)  To inform applicants about the job and the organisation and get information about their likely 'fit' 
C)  To get information from interviewees about their age, marital status and family ties 
D)  To provide an opportunity for interviewers to perform and present themselves 
A)  To determine the sameness of the interviewer's and applicant's beliefs 
B)  To inform applicants about the job and the organisation and get information about their likely 'fit' 
C)  To get information from interviewees about their age, marital status and family ties 
D)  To provide an opportunity for interviewers to perform and present themselves

Question 18

The three most common types of résumé are chronological, functional and targeted.

Accepted Answer

A) True 
 B)False

Question 19

The main feature of the targeted résumé is that you focus on your skills and capabilities rather than your history.

Accepted Answer

A) True 
 B)False

Question 20

A functional résumé is also known as a specific résumé.

Accepted Answer

A) True 
 B)False

Exam 25: The Job Search, Résumés and Interviews in the Digital Era

What will you need to use as keywords for an electronic or keyword résumé to allow search engines to hit your résumé?

Which of the following should be highlighted in a résumé?

The purpose of a referee in a job application is to

One of the reasons for having a résumé is to clarify your direction and career goals.

What tone is appropriate for résumé writing?

The application is the only source of information a potential employer can use to decide whether you should be invited to an interview.

In which way does a résumé target your goal and support it?

A key component in the marketing process is a powerful referee.

People who may underrate their skills and abilities are those who feel they have been in the workforce for so long and command an unrealistic compensation for an advertised position.

Which of the following is not a type of employment interview?

Giving examples of accomplishments is a strategy to show your strengths in résumé writing.

The covering letter should contain

When seeking the first job or a new job it is important to

Language used in a résumé should be

The functional résumé is shorter and simpler than other types of résumés.

A separate keyword section should be included at the end of your résumé.

Which of the following is a goal of the interview?

The three most common types of résumé are chronological, functional and targeted.

The main feature of the targeted résumé is that you focus on your skills and capabilities rather than your history.

A functional résumé is also known as a specific résumé.

Communication Foundations

Interpersonal Communication

Emotional Intelligence: Managing Self and Relationships

Negotiation and Conflict Management

Intercultural Communication

Communication Across the Organisation

Leadership

Team and Work Group Communication

Effective Meetings: Face-To-Face and Virtual

Customer Engagement

Public Relations

Managing Big Data and Knowledge

Researching and Processing Information

Conducting Surveys and Questionnaires

Critical Thinking, Argument, Logic and Persuasion

Communicating Through Visuals

Oral Presentations and Public Speaking

Writing for the Professions

Writing Correspondence, Emails and Short Reports

Writing Long Reports

Writing Reflective Journals

Academic Writing

Social Media

Writing for the Web

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