Exam 49: Cisco Collaboration SaaS Authorization Exam

Which two methods ensure that Cisco UCCE route requests that experience unexpected scripting conditions are counted as default -routed rather than errors in call type reports? (Choose two.)

Which four items does the Cisco Finesse administrative application allow administrators to configure? (Choose four.)

Which three statements about Multi Line Agent mode in Cisco UCCE with Finesse 10.5 and beyond are true? (Choose three.)

While a voice gateway accesses webservices elements, it times out and throws an error.badfetch event. Which two options are common ways to reduce such errors?

Which CLI command is run on Cisco Unified Intelligence Center to check database replication?

Which three devices show an operating status within Cisco CVP OAMP control center? (Choose three.)

Which variable does the Cisco CVP use to return information about problems encountered while running a script?

Which three items does the Cisco Finesse administrative application allow administrators to configure? (Choose three.)

Which tool is available to expand the size of Cisco Unified ICM databases?

Within Cisco UCCE, which process handless communication between the router and peripheral gateway components?

Refer to the exhibit. In a Cisco Finesse 10.0(x) deployment, an agent with single line 89XX hard phone is having trouble logging into the desktop. The error message highlighted has been found in the CTI Jgw1 log file. Which option describes the likely cause of this error?

Refer to the exhibit. While a Whisper Announcement call is being troubleshooted, the Cisco UCCE Peripheral Gateway PIM log is captured. Which option describes what the log file indicates?

Refer to the exhibit. In a Cisco Finesse 10.0(x) deployment, an agent with single line 89XX hard phone is having trouble logging in to the desktop. The error message highlighted has been found in the Jgw1log file. Which option describes the likely cause of this error?

Which option is needed to configure "user.microapp.media_server="http://mediaserver" value on Cisco Unified Contact Center Enterprise scripts?

Refer to the exhibit. In a Cisco Unified Contact Center Enterprise 10.0 Outbound Option with SIP dialer, you check the status of the Dialer process from Diagnostic Framework Portico. What does the circled message "R" represent?

Which option best describes the issue with a call failing at the Send to VRU node in a comprehensive Cisco CVP deployment?

Refer to the exhibit. In Cisco UCCE Outbound Option when configuring transfer to IVR campaign, which two nodes can be used in the routing script to transfer the call to an external script (CVP VXML application)? (Choose two.)

On a VXML gateway with Cisco CVP, which Cisco IOS application service specifies the number of significant digits that are expected to be prepended to the dialed number?

What must be enabled when configuring voice gateways to support SIP dialers?

In Cisco UCCE 10.0(x) Outbound Option, the Routing and Administrative scripts are needed for the solution to work properly. Which two statements describe the functionality of the Administrative script? (Choose two.)