Question 1

How does a performance measurement help the customer business?

Accepted Answer

A)  Provides feedback on progress towards settled goals. 
B)  Compliance of certain industries regulations. 
C)  Help companies monitor its past state. 
D)  To reward and to discipline employees. 
A)  Provides feedback on progress towards settled goals. 
B)  Compliance of certain industries regulations. 
C)  Help companies monitor its past state. 
D)  To reward and to discipline employees. A

Question 2

Which three additional costs may arise from a subscription model and should be factored into the total cost of ownership of IT as a Service? (Choose three.)

Accepted Answer

A)  Cost of accounting and tracking 
B)  Software asset and management 
C)  Cost of Hardware and Software 
D)  Auditing and control 
E)  Chargeback and Show back
F) It varies, depending on the technology solution or service 
A)  Cost of accounting and tracking 
B)  Software asset and management 
C)  Cost of Hardware and Software 
D)  Auditing and control 
E)  Chargeback and Show back
F) It varies, depending on the technology solution or service A,B,D

Question 3

Which two options are financial considerations related to determining business outcomes? (Choose two.)

Accepted Answer

A)  Capital Expenditures, Operating Expenses. 
B)  Internal Return Rate, Discount Rate. 
C)  Payback, Chargeback. 
D)  Capital Expenditures, Working Capital. 
E)  Chargeback, Show back. 
A)  Capital Expenditures, Operating Expenses. 
B)  Internal Return Rate, Discount Rate. 
C)  Payback, Chargeback. 
D)  Capital Expenditures, Working Capital. 
E)  Chargeback, Show back. A,E

Question 4

On which two business maturity levels do Cisco Business Architects operate?

Accepted Answer

A)  Business Engagement 
B)  Technology Solutions 
C)  Business Transformation 
D)  Technology Specific 
E)  Business Solutions 
A)  Business Engagement 
B)  Technology Solutions 
C)  Business Transformation 
D)  Technology Specific 
E)  Business Solutions

Question 5

Which two options are characteristics of Critical Success Factors (CSFs)? (Choose two.)

Accepted Answer

A)  CSFs describe what is needed by an organization or project to reach its goal. 
B)  CSFs receive special and continual attention from management. 
C)  CSFs are quantitative in nature and focus stakeholder relationships 
D)  CSFs link business initiatives to adopt solutions and services 
A)  CSFs describe what is needed by an organization or project to reach its goal. 
B)  CSFs receive special and continual attention from management. 
C)  CSFs are quantitative in nature and focus stakeholder relationships 
D)  CSFs link business initiatives to adopt solutions and services

Question 6

Which could be a layer within an enterprise architecture?

Accepted Answer

A)  Business services 
B)  Service level commitments 
C)  Organization's reporting structure 
D)  Project office's governance practices 
A)  Business services 
B)  Service level commitments 
C)  Organization's reporting structure 
D)  Project office's governance practices

Question 7

Which two options does the sales force need to know to ensure business outcome plan is aligned with stakeholders' needs? (Choose two.)

Accepted Answer

A)  The stakeholders' agenda about the business goals. 
B)  The stakeholders interest in results which you are seeking to drive. 
C)  The stakeholders' chain of command. 
D)  The stakeholders' degree of influence and power. 
A)  The stakeholders' agenda about the business goals. 
B)  The stakeholders interest in results which you are seeking to drive. 
C)  The stakeholders' chain of command. 
D)  The stakeholders' degree of influence and power.

Question 8

Which two benefits does IT as a Service provide to the customer? (Choose two.)

Accepted Answer

A)  Reduced OPEX. 
B)  Reduced CAPEX. 
C)  Reduced ROI. 
D)  Reduced TCO. 
E)  Reduced Chargeback. 
A)  Reduced OPEX. 
B)  Reduced CAPEX. 
C)  Reduced ROI. 
D)  Reduced TCO. 
E)  Reduced Chargeback.

Question 9

Which two examples are direct financial benefits? (Choose two.)

Accepted Answer

A)  increased operational expenditures 
B)  decreased capital expenditures 
C)  decreased operational expenditures 
D)  decreased process efficiency 
E)  increased capital expenditures 
A)  increased operational expenditures 
B)  decreased capital expenditures 
C)  decreased operational expenditures 
D)  decreased process efficiency 
E)  increased capital expenditures

Question 10

Which role of a Project Sponsor is true?

Accepted Answer

A)  stakeholder or stakeholders who have influence on the relationship between other stakeholders and the person delivering the message. 
B)  stakeholder or stakeholders who have the ultimate decision-making authority and influence 
C)  stakeholder or stakeholders for whom the decision may either directly or indirectly impact 
D)  stakeholder or stakeholders who have requested the communication 
A)  stakeholder or stakeholders who have influence on the relationship between other stakeholders and the person delivering the message. 
B)  stakeholder or stakeholders who have the ultimate decision-making authority and influence 
C)  stakeholder or stakeholders for whom the decision may either directly or indirectly impact 
D)  stakeholder or stakeholders who have requested the communication

Question 11

Which two elements must you consider when you propose technology solutions? (Choose two.)

Accepted Answer

A)  cross-functional service offerings 
B)  the current and future state of technology of the customer 
C)  cloud services 
D)  emerging technology platforms 
E)  relevance to business outcomes 
A)  cross-functional service offerings 
B)  the current and future state of technology of the customer 
C)  cloud services 
D)  emerging technology platforms 
E)  relevance to business outcomes

Question 12

Which domains of the Open Group Architecture Framework® are included in the customer knowledge phase of Cisco Business Architecture?

Accepted Answer

A)  business architecture, information systems architecture, technology architecture, opportunities solutions 
B)  business architecture, architecture vision, technology architecture 
C)  preliminary, architecture vision, business architecture 
D)  business architecture, information systems architecture, technology architecture 
A)  business architecture, information systems architecture, technology architecture, opportunities solutions 
B)  business architecture, architecture vision, technology architecture 
C)  preliminary, architecture vision, business architecture 
D)  business architecture, information systems architecture, technology architecture

Question 13

Emerging trends in technology are impacting business outcomes with respect to optimization and innovation. Which are the big four emerging trends?

Accepted Answer

A)  Cloud, Industry Issues, Consumerization, IT Appliances 
B)  Cloud, Mobility, Activity Based Working, Security 
C)  Cloud, Social Media, Software Defined Networking, Big Data 
D)  Cloud, Mobility, Analytics, Social Media 
A)  Cloud, Industry Issues, Consumerization, IT Appliances 
B)  Cloud, Mobility, Activity Based Working, Security 
C)  Cloud, Social Media, Software Defined Networking, Big Data 
D)  Cloud, Mobility, Analytics, Social Media

Question 14

Which option is most likely to improve interactions with customers?

Accepted Answer

A)  Understand their communication style. 
B)  Understand the goals of their team. 
C)  Learn their personal interests. 
D)  Know the time available to present the solution. 
A)  Understand their communication style. 
B)  Understand the goals of their team. 
C)  Learn their personal interests. 
D)  Know the time available to present the solution.

Question 15

Which two communications or interpersonal skills are critical for an Enterprise IT Business Specialist? (Choose two.)

Accepted Answer

A)  Ability to build relationships 
B)  Ability to explain design decisions in multiple languages 
C)  Ability to plan and schedule complex data migration 
D)  Ability to influence others 
E)  Ability to interpret financial statements 
A)  Ability to build relationships 
B)  Ability to explain design decisions in multiple languages 
C)  Ability to plan and schedule complex data migration 
D)  Ability to influence others 
E)  Ability to interpret financial statements

Question 16

Why is it convenient to tie business outcomes and the customer value proposition?

Accepted Answer

A)  Because it accelerates the time to market of new products and solutions while maintaining a reasonable cost structure. 
B)  Because this way you can establish fixed business goals and priorities and facilitate the deployment project management. 
C)  To reduce complexity for stakeholders, it is easier for them to describe the benefits and to influence others to gain support. 
D)  Because it keeps the value proposition unchanged, it is easier for stakeholders to claim for accountability. 
A)  Because it accelerates the time to market of new products and solutions while maintaining a reasonable cost structure. 
B)  Because this way you can establish fixed business goals and priorities and facilitate the deployment project management. 
C)  To reduce complexity for stakeholders, it is easier for them to describe the benefits and to influence others to gain support. 
D)  Because it keeps the value proposition unchanged, it is easier for stakeholders to claim for accountability.

Question 17

Which two resources can be used to determine the characteristics of a customer's persona? (Choose two.)

Accepted Answer

A)  social media 
B)  past employers 
C)  human resources 
D)  annual reports 
E)  industry peers 
A)  social media 
B)  past employers 
C)  human resources 
D)  annual reports 
E)  industry peers

Question 18

RACI model aids can be used to understand specific aspects of stakeholders' involvement in businesses. What does RACI stand for?

Accepted Answer

A)  Responsible, Accountable, Consulted, Informed 
B)  Reconciler, Accountable, Consulted, Independent 
C)  Responsible, Assertive, Consulted, Informed 
D)  Reconciler, Assertive, Consulted, Informed 
E)  Responsible, Accountable, Consulted, Influenced 
A)  Responsible, Accountable, Consulted, Informed 
B)  Reconciler, Accountable, Consulted, Independent 
C)  Responsible, Assertive, Consulted, Informed 
D)  Reconciler, Assertive, Consulted, Informed 
E)  Responsible, Accountable, Consulted, Influenced

Question 19

Which segment of the Business Model Canvas documents how customers are reached?

Accepted Answer

A)  channels 
B)  key partners 
C)  customer segments 
D)  revenue streams 
A)  channels 
B)  key partners 
C)  customer segments 
D)  revenue streams

Question 20

Which option must be understood before identifying business outcome opportunities?

Accepted Answer

A)  organization chart 
B)  decision-making process 
C)  current technology plan 
D)  customer value proposition 
A)  organization chart 
B)  decision-making process 
C)  current technology plan 
D)  customer value proposition

Exam 51: Adopting The Cisco Business Architecture Approach (DTBAA)

How does a performance measurement help the customer business?

Which three additional costs may arise from a subscription model and should be factored into the total cost of ownership of IT as a Service? (Choose three.)

Which two options are financial considerations related to determining business outcomes? (Choose two.)

On which two business maturity levels do Cisco Business Architects operate?

Which two options are characteristics of Critical Success Factors (CSFs)? (Choose two.)

Which could be a layer within an enterprise architecture?

Which two options does the sales force need to know to ensure business outcome plan is aligned with stakeholders' needs? (Choose two.)

Which two benefits does IT as a Service provide to the customer? (Choose two.)

Which two examples are direct financial benefits? (Choose two.)

Which role of a Project Sponsor is true?

Which two elements must you consider when you propose technology solutions? (Choose two.)

Which domains of the Open Group Architecture Framework® are included in the customer knowledge phase of Cisco Business Architecture?

Emerging trends in technology are impacting business outcomes with respect to optimization and innovation. Which are the big four emerging trends?

Which option is most likely to improve interactions with customers?

Which two communications or interpersonal skills are critical for an Enterprise IT Business Specialist? (Choose two.)

Why is it convenient to tie business outcomes and the customer value proposition?

Which two resources can be used to determine the characteristics of a customer's persona? (Choose two.)

RACI model aids can be used to understand specific aspects of stakeholders' involvement in businesses. What does RACI stand for?

Which segment of the Business Model Canvas documents how customers are reached?

Which option must be understood before identifying business outcome opportunities?

Supporting Cisco Data Center System Devices (DCTECH)

Cisco Certified Technician Routing & Switching (RSTECH)

Understanding Cisco Cybersecurity Operations Fundamentals (CBROPS)

Cisco Certified Network Associate (CCNA)

Managing Industrial Networks with Cisco Networking Technologies (IMINS)

DevNet Associate (DEVASC)

Conducting Forensic Analysis and Incident Response Using Cisco CyberOps Technologies (CBRFIR)

Implementing Cisco Enterprise Advanced Routing and Services (ENARSI)

Implementing Cisco SD-WAN Solutions (ENSDWI)

Designing Cisco Enterprise Networks (ENSLD)

Designing Cisco Enterprise Wireless Networks (300-425 ENWLSD)

Implementing Cisco Enterprise Wireless Networks (300-430 ENWLSI)

Automating Cisco Enterprise Solutions (ENAUTO)

Implementing Cisco Service Provider Advanced Routing Solutions (SPRI)

Implementing Cisco Service Provider VPN Services (SPVI)

Designing Cisco Data Center Infrastructure (DCID)

Troubleshooting Cisco Data Center Infrastructure (DCIT)

Implementing Cisco Application Centric Infrastructure (DCACI)

Configuring Cisco MDS 9000 Series Switches (DCSAN)

Implementing Cisco Application Centric Infrastructure - Advanced

Automating Cisco Data Center Solutions (DCAUTO)

Securing Networks with Cisco Firepower (300-710 SNCF)

Implementing and Configuring Cisco Identity Services Engine (300-715 SISE)

Securing Email with Cisco Email Security Appliance (300-720 SESA)

Securing the Web with Cisco Web Security Appliance (300-725 SWSA)

Implementing Secure Solutions with Virtual Private Networks (SVPN 300-730)

Automating Cisco Security Solutions (SAUTO)

Implementing Cisco Collaboration Applications (CLICA)

Implementing Cisco Advanced Call Control and Mobility Services (CLASSM)

Implementing Cisco Collaboration Cloud and Edge Solutions

Implementing Cisco Collaboration Conferencing

Automating Cisco Collaboration Solutions (CLAUTO)

Implementing DevOps Solutions and Practices using Cisco Platforms (DEVOPS)

Developing Solutions Using Cisco IoT and Edge Platforms (DEVIOT)

Developing Applications for Cisco Webex and Webex Devices (DEVWBX)

Performing CyberOps Using Core Security Technologies (CBRCOR)

Implementing Cisco Enterprise Network Core Technologies (ENCOR)

Implementing and Operating Cisco Service Provider Network Core Technologies (SPCOR)

Implementing and Operating Cisco Data Center Core Technologies (DCCOR)

Implementing and Operating Cisco Security Core Technologies

Implementing Cisco Collaboration Core Technologies (CLCOR)

Developing Applications using Cisco Core Platforms and APIs (DEVCOR)

CCDE Design Written

Deploying Cisco Unified Contact Center Express

Cisco Meraki Solutions Specialist

Securing Cisco Networks with Sourcefire FireAMP Endpoints

Designing Cisco Unified Contact Center Enterprise (UCCED)

Implementing and Supporting Cisco Unified Contact Center Enterprise (UCCEIS)

Cisco Collaboration SaaS Authorization Exam

Cisco Security Architecture for System Engineers

Cisco Customer Success Manager (CSM)

Mastering The Cisco Business Architecture Discipline (DTBAD)

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