Exam 1: Innovative Management for a Changing World

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Monitoring activities and making corrections are part of:

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Conceptual skills are especially important for _____ managers.

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Facilitating individual employee performance is an important role for top managers.

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Why are conceptual skills most important for top managers?

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All managers have to pay attention to costs and according to research, the best way to improve organizational effectiveness is by severe cost cutting.

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Efficiency can be calculated as the amount of resources used to produce a product or service.

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List the three management skills necessary to perform effectively in organizations.

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By definition, an organization is considered _____ because it is made up of two or more people.

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Which of the following skill is the manager's ability to work with and through other people and to work effectively as a group member?

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Juan, as a division manager, is generally concerned with the near future and is expected to establish good relationships with peers around the organization, encourage teamwork, and resolve conflicts. Juan can be described as a middle manager.

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_____ is concerned with defining goals for future organizational performance.

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An organization is a social entity that is goal directed and deliberately structured.

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Which of the following roles involve bargaining with others to meet the unit or departmental goals?

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What is the role of the negotiator?

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The _____ role involves resolving conflicts among subordinates between the managers department and other departments.

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Shyloh is a research analyst who gets things done mostly through her own efforts, relying on herself rather than others. Shyloh can best be described as a(n):

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_____ are responsible for departments that perform a single task and have employees with similar training skills.

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