Question 1

Of all management duties, one of the things managers like the least is:

Accepted Answer

A)  financial planning. 
B)  controlling activities. 
C)  planning for future decisions. 
D)  handling paperwork. 
E)  networking. 
A)  financial planning. 
B)  controlling activities. 
C)  planning for future decisions. 
D)  handling paperwork. 
E)  networking.

Question 2

Which of these is the use of influence to motivate employees to achieve organizational goals?

Accepted Answer

A)  Leading 
B)  Controlling 
C)  Organizing 
D)  Planning 
E)  Staffing 
A)  Leading 
B)  Controlling 
C)  Organizing 
D)  Planning 
E)  Staffing

Question 3

Temporary management professionals responsible for a temporary work project that involves the participation of people from various functions and levels of the organization are called _____.

Accepted Answer

A)  middle managers 
B)  project managers 
C)  interim managers 
D)  first line managers 
E)  functional managers 
A)  middle managers 
B)  project managers 
C)  interim managers 
D)  first line managers 
E)  functional managers

Question 4

The late famed management theorist Peter Drucker is often credited with creating the modern study of management.

Accepted Answer

A) True 
 B)False

Question 5

Tool Techies, Inc. uses phone surveys of customers to gather information about service and quality. This is an example of the management function of:

Accepted Answer

A)  planning. 
B)  technical skills. 
C)  organizing. 
D)  controlling. 
E)  conceptual skills. 
A)  planning. 
B)  technical skills. 
C)  organizing. 
D)  controlling. 
E)  conceptual skills.

Question 6

CASE
Scenario - Barry Miller
The promotion to first line manager took place just six weeks ago for Barry Miller. He was well qualified for the promotion, but the new job still required a lot of training. One of the challenges has been to coordinate the production of his team with the needs of the sales department and with the availability of raw materials from his suppliers. Setting priorities and developing schedules to accomplish the work is a part of Barry's job that he has really enjoyed. The challenges to maintain high rapport and to build a strong team with his employees have already brought him a lot of satisfaction. In reflecting about the last six weeks, Barry concludes that he is very happy about his new job.
-With setting priorities and setting schedules, Barry was participating in the decisional role of:

Accepted Answer

A)  entrepreneur. 
B)  disturbance handler. 
C)  disseminator. 
D)  resource allocator. 
E)  monitor. 
A)  entrepreneur. 
B)  disturbance handler. 
C)  disseminator. 
D)  resource allocator. 
E)  monitor.

Question 7

Recognizing the value of employees involves the organizing role of management.

Accepted Answer

A) True 
 B)False

Question 8

One of the roles that a small business manager may emphasize over their counterpart in a large organization is _____.

Accepted Answer

A)  information processing 
B)  spokesperson 
C)  liaison 
D)  resource allocator 
E)  leader 
A)  information processing 
B)  spokesperson 
C)  liaison 
D)  resource allocator 
E)  leader

Question 9

How an organization goes about accomplishing a plan is a key part of the management function of _____.

Accepted Answer

A)  planning 
B)  organizing 
C)  leading 
D)  controlling 
E)  motivating 
A)  planning 
B)  organizing 
C)  leading 
D)  controlling 
E)  motivating

Question 10

The ability to motivate others is considered a technical management skill.

Accepted Answer

A) True 
 B)False

Question 11

Identify the four functions of management.

Accepted Answer

Planning,

Question 12

Which skill includes specialized knowledge and analytical ability?

Accepted Answer

A)  Conceptual 
B)  Human 
C)  Technical 
D)  Controlling 
E)  Planning 
A)  Conceptual 
B)  Human 
C)  Technical 
D)  Controlling 
E)  Planning

Question 13

The ultimate responsibility of managers is to achieve high performance by balancing efficiency and effectiveness.

Accepted Answer

A) True 
 B)False

Question 14

Consider the following three managers from Outrageous Outfitters, Inc. Tiffany Blanchard is the president, Timothy Thompson is the director of marketing, and Karen Baxter is a maintenance supervisor. Which of the following statements is true?

Accepted Answer

A)  Karen Baxter does more planning than Tiffany Blanchard. 
B)  Timothy Thompson does more leading than Karen Baxter. 
C)  Tiffany Blanchard does more controlling than Timothy Thompson. 
D)  Tiffany Blanchard does more planning than Karen Baxter. 
E)  None of these. 
A)  Karen Baxter does more planning than Tiffany Blanchard. 
B)  Timothy Thompson does more leading than Karen Baxter. 
C)  Tiffany Blanchard does more controlling than Timothy Thompson. 
D)  Tiffany Blanchard does more planning than Karen Baxter. 
E)  None of these.

Question 15

_____ is the management function concerned with monitoring employees' activities, keeping the organization on track toward its goals, and making corrections as needed.

Accepted Answer

The answer of _____ is the management function concerned with...

Question 16

Organizational _____ refers to the amount of resources used to achieve an organizational goal.

Accepted Answer

The answer of Organizational _____ refers to the amount of...

Question 17

Describe the skills necessary for performing a manager's job. Provide examples of each.

Accepted Answer

The skills are conce

Question 18

The informational roles that managers perform include monitor, disseminator, and spokesperson.

Accepted Answer

A) True 
 B)False

Question 19

_____ skills refers to the manager's ability to work with and through other people and to work effectively as a group member.

Accepted Answer

The answer of _____ skills refers to the manager's ability...

Question 20

_____ are most important at the top management level.

Accepted Answer

A)  Conceptual skills 
B)  Human skills 
C)  Technical skills 
D)  Project skills 
E)  All of these 
A)  Conceptual skills 
B)  Human skills 
C)  Technical skills 
D)  Project skills 
E)  All of these

Of all management duties, one of the things managers like the least is:

Which of these is the use of influence to motivate employees to achieve organizational goals?

Temporary management professionals responsible for a temporary work project that involves the participation of people from various functions and levels of the organization are called _____.

The late famed management theorist Peter Drucker is often credited with creating the modern study of management.

Tool Techies, Inc. uses phone surveys of customers to gather information about service and quality. This is an example of the management function of:

Recognizing the value of employees involves the organizing role of management.

One of the roles that a small business manager may emphasize over their counterpart in a large organization is _____.

How an organization goes about accomplishing a plan is a key part of the management function of _____.

The ability to motivate others is considered a technical management skill.

Identify the four functions of management.

Which skill includes specialized knowledge and analytical ability?

The ultimate responsibility of managers is to achieve high performance by balancing efficiency and effectiveness.

Consider the following three managers from Outrageous Outfitters, Inc. Tiffany Blanchard is the president, Timothy Thompson is the director of marketing, and Karen Baxter is a maintenance supervisor. Which of the following statements is true?

_____ is the management function concerned with monitoring employees' activities, keeping the organization on track toward its goals, and making corrections as needed.

Organizational _____ refers to the amount of resources used to achieve an organizational goal.

Describe the skills necessary for performing a manager's job. Provide examples of each.

The informational roles that managers perform include monitor, disseminator, and spokesperson.

_____ skills refers to the manager's ability to work with and through other people and to work effectively as a group member.

_____ are most important at the top management level.

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 1: Innovative Management for a Changing World

Of all management duties, one of the things managers like the least is:

Which of these is the use of influence to motivate employees to achieve organizational goals?

Temporary management professionals responsible for a temporary work project that involves the participation of people from various functions and levels of the organization are called _____.

The late famed management theorist Peter Drucker is often credited with creating the modern study of management.

Tool Techies, Inc. uses phone surveys of customers to gather information about service and quality. This is an example of the management function of:

Recognizing the value of employees involves the organizing role of management.

One of the roles that a small business manager may emphasize over their counterpart in a large organization is _____.

How an organization goes about accomplishing a plan is a key part of the management function of _____.

The ability to motivate others is considered a technical management skill.

Identify the four functions of management.

Which skill includes specialized knowledge and analytical ability?

The ultimate responsibility of managers is to achieve high performance by balancing efficiency and effectiveness.

Consider the following three managers from Outrageous Outfitters, Inc. Tiffany Blanchard is the president, Timothy Thompson is the director of marketing, and Karen Baxter is a maintenance supervisor. Which of the following statements is true?

_____ is the management function concerned with monitoring employees' activities, keeping the organization on track toward its goals, and making corrections as needed.

Organizational _____ refers to the amount of resources used to achieve an organizational goal.

Describe the skills necessary for performing a manager's job. Provide examples of each.

The informational roles that managers perform include monitor, disseminator, and spokesperson.

_____ skills refers to the manager's ability to work with and through other people and to work effectively as a group member.

_____ are most important at the top management level.

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters