Question 1

The use of influence to motivate employees to achieve the organization's goals refers to controlling.

Accepted Answer

A) True 
 B)False

Question 2

_____ are responsible for departments that perform a single functional task and have employees with similar training and skills.

Accepted Answer

The answer of _____ are responsible for departments that perform...

Question 3

Which of the following is a characteristic of a traditional management approach?

Accepted Answer

A)  Managers play the role of an enabler. 
B)  Managers supervise team members' tasks. 
C)  Managers constantly mobilize for change. 
D)  Managers lead and empower teams. 
E)  Managers encourage conversation and collaboration. 
A)  Managers play the role of an enabler. 
B)  Managers supervise team members' tasks. 
C)  Managers constantly mobilize for change. 
D)  Managers lead and empower teams. 
E)  Managers encourage conversation and collaboration.

Question 4

Sabrina recently helped her subordinates at work resolve an interpersonal conflict by listening to the problem and serving as a mediator. This is an example of use of which management skill?

Accepted Answer

A)  Human 
B)  Strategic 
C)  Technical 
D)  Conceptual 
E)  Analytical 
A)  Human 
B)  Strategic 
C)  Technical 
D)  Conceptual 
E)  Analytical

Question 5

_____ is the understanding of and proficiency in the performance of specific tasks.

Accepted Answer

A)  Human skill 
B)  Conceptual skill 
C)  Interpersonal skill 
D)  Technical skill 
E)  Leadership skill 
A)  Human skill 
B)  Conceptual skill 
C)  Interpersonal skill 
D)  Technical skill 
E)  Leadership skill

Question 6

According to Mintzberg, which of these is an interpersonal role?

Accepted Answer

A)  Monitor 
B)  Negotiator 
C)  Liaison 
D)  Disturbance handler 
E)  Spokesperson 
A)  Monitor 
B)  Negotiator 
C)  Liaison 
D)  Disturbance handler 
E)  Spokesperson

Question 7

In today's turbulent and hypercompetitive global environment, managers must help their companies innovate more than ever.

Accepted Answer

A) True 
 B)False

Question 8

In the _____ role, managers seek and receive information, scan periodicals and reports, and maintain personal contacts.

Accepted Answer

The answer of In the _____ role, managers seek and...

Question 9

The individual performer is a _____; whereas, the manager has to be a(n) _____.

Accepted Answer

A)  specialist; generalist 
B)  "leader"; doer 
C)  generalist; specialist 
D)  producer; expert 
E)  communicator; operator 
A)  specialist; generalist 
B)  "leader"; doer 
C)  generalist; specialist 
D)  producer; expert 
E)  communicator; operator

Question 10

Despite the need for companies to control costs in today's economy, innovation has become the new imperative.

Accepted Answer

A) True 
 B)False

Question 11

How an organization goes about accomplishing a plan is a key part of the management function of controlling.

Accepted Answer

A) True 
 B)False

Question 12

CASE
Scenario - Barry Miller
The promotion to first line manager took place just six weeks ago for Barry Miller. He was well qualified for the promotion, but the new job still required a lot of training. One of the challenges has been to coordinate the production of his team with the needs of the sales department and with the availability of raw materials from his suppliers. Setting priorities and developing schedules to accomplish the work is a part of Barry's job that he has really enjoyed. The challenges to maintain high rapport and to build a strong team with his employees have already brought him a lot of satisfaction. In reflecting about the last six weeks, Barry concludes that he is very happy about his new job.
-In his job, Barry needs to:

Accepted Answer

A)  plan. 
B)  organize. 
C)  lead. 
D)  control. 
E)  all of these. 
A)  plan. 
B)  organize. 
C)  lead. 
D)  control. 
E)  all of these.

Question 13

A social entity that is goal directed and deliberately structured is referred to as a(n):

Accepted Answer

A)  organization. 
B)  management. 
C)  employee. 
D)  student. 
E)  task. 
A)  organization. 
B)  management. 
C)  employee. 
D)  student. 
E)  task.

Question 14

Which of the following are responsible for the entire organization?

Accepted Answer

A)  Top managers 
B)  Middle managers 
C)  First-line managers 
D)  Controlling managers 
E)  Organizing managers 
A)  Top managers 
B)  Middle managers 
C)  First-line managers 
D)  Controlling managers 
E)  Organizing managers

Question 15

The nature of management is to cope with _____ and far-reaching challenges.

Accepted Answer

A)  simple 
B)  planned 
C)  diverse 
D)  organized 
E)  controlled 
A)  simple 
B)  planned 
C)  diverse 
D)  organized 
E)  controlled

Question 16

What are technical skills? At what level are they most important and why?

Accepted Answer

Technical skill is the understanding of

Question 17

_____ involves assigning tasks, grouping tasks into departments, delegating authority, and allocating resources across the organization.

Accepted Answer

The answer of _____ involves assigning tasks, grouping tasks into...

Question 18

Where the organization wants to be in the future and how to get there defines controlling.

Accepted Answer

A) True 
 B)False

Question 19

Allocating resources across the organization is part of the organizing management function.

Accepted Answer

A) True 
 B)False

Question 20

_____ are responsible for several departments that perform different functions.

Accepted Answer

The answer of _____ are responsible for several departments that...

The use of influence to motivate employees to achieve the organization's goals refers to controlling.

_____ are responsible for departments that perform a single functional task and have employees with similar training and skills.

Which of the following is a characteristic of a traditional management approach?

Sabrina recently helped her subordinates at work resolve an interpersonal conflict by listening to the problem and serving as a mediator. This is an example of use of which management skill?

_____ is the understanding of and proficiency in the performance of specific tasks.

According to Mintzberg, which of these is an interpersonal role?

In today's turbulent and hypercompetitive global environment, managers must help their companies innovate more than ever.

In the _____ role, managers seek and receive information, scan periodicals and reports, and maintain personal contacts.

The individual performer is a _; whereas, the manager has to be a(n) _.

Despite the need for companies to control costs in today's economy, innovation has become the new imperative.

How an organization goes about accomplishing a plan is a key part of the management function of controlling.

A social entity that is goal directed and deliberately structured is referred to as a(n):

Which of the following are responsible for the entire organization?

The nature of management is to cope with _____ and far-reaching challenges.

What are technical skills? At what level are they most important and why?

_____ involves assigning tasks, grouping tasks into departments, delegating authority, and allocating resources across the organization.

Where the organization wants to be in the future and how to get there defines controlling.

Allocating resources across the organization is part of the organizing management function.

_____ are responsible for several departments that perform different functions.

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 1: Innovative Management for a Changing World

The use of influence to motivate employees to achieve the organization's goals refers to controlling.

_____ are responsible for departments that perform a single functional task and have employees with similar training and skills.

Which of the following is a characteristic of a traditional management approach?

Sabrina recently helped her subordinates at work resolve an interpersonal conflict by listening to the problem and serving as a mediator. This is an example of use of which management skill?

_____ is the understanding of and proficiency in the performance of specific tasks.

According to Mintzberg, which of these is an interpersonal role?

In today's turbulent and hypercompetitive global environment, managers must help their companies innovate more than ever.

In the _____ role, managers seek and receive information, scan periodicals and reports, and maintain personal contacts.

The individual performer is a _____; whereas, the manager has to be a(n) _____.

Despite the need for companies to control costs in today's economy, innovation has become the new imperative.

How an organization goes about accomplishing a plan is a key part of the management function of controlling.

A social entity that is goal directed and deliberately structured is referred to as a(n):

Which of the following are responsible for the entire organization?

The nature of management is to cope with _____ and far-reaching challenges.

What are technical skills? At what level are they most important and why?

_____ involves assigning tasks, grouping tasks into departments, delegating authority, and allocating resources across the organization.

Where the organization wants to be in the future and how to get there defines controlling.

Allocating resources across the organization is part of the organizing management function.

_____ are responsible for several departments that perform different functions.

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

The individual performer is a _; whereas, the manager has to be a(n) _.