Exam 2: The Evolution of Management Thinking

The human relations movement is also referred to as the dairy farm view of management, meaning that contented cows give more milk, and satisfied workers will give more work.

Organization development is a specific set of management techniques based in the behavioral science approach.

Which of these is a subfield of the classical management perspective that emphasized scientifically determined changes in management practices as the solution to improving labor productivity?

Describe the assumptions behind McGregor's Theory X and Theory Y. How do the theories relate to the classical perspective on management and early human relations ideas?

A management perspective that suggests jobs should be designed to meet higher-level needs by allowing workers to use their full potential is called a(n) _____.

Information technology is the most recent subfield of the quantitative perspective.

Positions organized in a hierarchy of authority is an important characteristic of:

Unity of direction principle proposes that similar activities in an organization should be grouped together under one manager.

Scientific management developed a standard method for performing each job.

Administrative acts and decisions recorded in writing is one of the six characteristics of the Weberian bureaucracy.

The use of specialization to produce more and better work with the same level of effort is consistent with the administrative management principle of:

A process whereby companies find out how others do something better than they do and then try to imitate or improve on it refers to outsourcing.

Whereas scientific management focused on _____ , administrative principles approach focused on the _____.

Organizational development is one specific set of management techniques based in the _____ approach.

Political forces are aspects of a culture that guide and influence relationships among people.

The writings of Fayol, Taylor, and Weber provide the foundation for modern management. Identify the school of thought associated with each writer and compare the focus that each writer takes in relation to the organization.

A criticism of human relations management is that it ignores the social context and workers' needs.

When the shop foreman receives and rewards valuable suggestions from its workers, and this leads to continual improvement of production, synergy has occurred.

_____ is considered the "father of scientific management."

According to Douglas McGregor, the classical perspective on management is consistent with which of the following?