Exam 2: The Evolution of Management Thinking

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Scientific management focuses on employee competence, whereas administrative principles focus on the total organization.

(True/False)
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The process by which companies find out how others do something better than they do and then try to copy and/or improve it is known as _____.

(Short Answer)
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Which of the following refers to managing the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers?

(Multiple Choice)
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Who is considered the "first lady of management?"

(Multiple Choice)
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The early study of management as we know it today began with what is now called the technology-driven workplace.

(True/False)
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Economic forces pertain to the availability, production, and distribution of resources in a society.

(True/False)
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A supply chain is a network of multiple businesses and individuals that are connected through the flow of products or services.

(True/False)
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Which of the following is often considered the "father of the quality movement?"

(Multiple Choice)
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A historical perspective provides a narrower way of thinking, a way of searching for patterns and determining whether they recur across time periods.

(True/False)
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Weber's vision of organizations that would be managed on an impersonal, rational basis is called a(n) _____.

(Short Answer)
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All of the following are characteristics of Weberian bureaucracy except:

(Multiple Choice)
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The term "quants" refers to financial managers and others who base their decisions on complex quantitative analysis, under assumption that using advanced mathematics and technology can accurately predict how the market works.

(True/False)
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The implementation of small, incremental improvements in all areas of the organization on an ongoing basis refers to continuous improvement.

(True/False)
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Which of these forces pertain to the availability, production, and distribution of resources in a society?

(Multiple Choice)
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Discuss the advantages and disadvantages of Taylor's Scientific Management.

(Essay)
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Georgia, an airline CEO, often looks for patterns of movement within the airline industry, focusing on the qualities of rhythm, flow, direction, shape, and networks of relationships. This type of activity, referred to as _____ thinking, allows Georgia to see the structures that underlie complex situations within the industry and company.

(Multiple Choice)
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Frederick Taylor's contributions were in the field of:

(Multiple Choice)
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Frederick W. Taylor developed Systems Thinking and emphasized the fourteen principles of management that should guide managerial behavior.

(True/False)
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Mary Parker Follett contributed to which field?

(Multiple Choice)
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_____ is considered the "father of scientific management."

(Short Answer)
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