Question 1

_____ refer to the influence of political and legal institutions on people and organizations.

Accepted Answer

The answer of _____ refer to the influence of political...

Question 2

Fayol's unity of command principle emphasizes that each subordinate receives orders from one, and only one superior.

Accepted Answer

A) True 
 B)False

Question 3

The principle that similar activities in an organization should be grouped together under one manager is the essence of the classical perspective known as:

Accepted Answer

A)  unity of command. 
B)  division of work. 
C)  unity of direction. 
D)  scalar chain. 
E)  quality management. 
A)  unity of command. 
B)  division of work. 
C)  unity of direction. 
D)  scalar chain. 
E)  quality management.

Question 4

A management perspective that emerged after World War II, and applied mathematics, statistics, and other quantitative techniques to managerial problems is referred to as a(n) _____.

Accepted Answer

management

Question 5

CASE
Scenario - Britney Marr
The opportunity to gain a foothold in the snack cracker industry had just been found. Britney Marr, an account executive manager for Baked Wheat Industries had developed an interest in wheat crackers two months ago when one of her newly hired account execs, Amy Bender, had convinced her about the high margins and promising future associated with that market. Marr had always believed that if you do your homework in hiring the best people then it only makes sense to listen to their recommendations and implement their suggestions.
Marr had given her approval to Bender to explore opportunities to move into this promising new market. This morning, Bender had reported that the Jackson Corporation had severed its contract with Feel Good Crackers Incorporated. Apparently, the Feel Good salesman had shared sensitive information about Jackson at a cocktail party. Bender had already established a good relationship with Feel Good buyers and so recognized this as an opportunity to expand her market into wheat crackers.
-From a System's theory perspective:

Accepted Answer

A)  Marr should increase teamwork, leading to more entropy. 
B)  Marr should listen to and reward her people well to increase synergy. 
C)  the Jackson account was lost because Feel Good was too closed to its environment. 
D)  all of these. 
E)  none of these. 
A)  Marr should increase teamwork, leading to more entropy. 
B)  Marr should listen to and reward her people well to increase synergy. 
C)  the Jackson account was lost because Feel Good was too closed to its environment. 
D)  all of these. 
E)  none of these.

Question 6

The scalar chain is a hypothetical chain that provides horizontal links between unionized workers in different departments in an organization.

Accepted Answer

A) True 
 B)False

Question 7

Theory Y proposes that organizations can take advantage of the imagination and intellect of all of their employees.

Accepted Answer

A) True 
 B)False

Question 8

The _____ emphasized the importance of understanding human behaviors, needs, and attitudes in the workplace as well as social interactions and group processes.

Accepted Answer

A)  humanistic perspective 
B)  classical perspective 
C)  scientific management 
D)  bureaucratic organizations 
E)  contingency perspective 
A)  humanistic perspective 
B)  classical perspective 
C)  scientific management 
D)  bureaucratic organizations 
E)  contingency perspective

Question 9

The bureaucratic organizations approach is a subfield within the _____.

Accepted Answer

A)  classical perspective 
B)  systems theory 
C)  scientific management 
D)  learning organization 
E)  management science view 
A)  classical perspective 
B)  systems theory 
C)  scientific management 
D)  learning organization 
E)  management science view

Question 10

Which of the following refers to financial managers and others who base their decisions on complex quantitative analysis, under assumption that using advanced mathematics and technology can accurately predict how the market works?

Accepted Answer

A)  Stems 
B)  Yuppies 
C)  Quals 
D)  Quants 
E)  Fins 
A)  Stems 
B)  Yuppies 
C)  Quals 
D)  Quants 
E)  Fins

Question 11

The management science approach uses qualitative data in management decision making.

Accepted Answer

A) True 
 B)False

Question 12

The Hawthorne studies led to the early conclusion that positive human relations can lead to significantly higher performance.

Accepted Answer

A) True 
 B)False

Question 13

______ refers to the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

Accepted Answer

Supply cha

Question 14

Jessica is a recent college graduate who is seeking a job that includes telecommuting, shared jobs, flextime, and organization-sponsored sabbaticals. Based on this information, Jessica most likely belongs to which demographic group?

Accepted Answer

A)  Baby Boomer 
B)  Generation X 
C)  Generation Y 
D)  Generation Z 
E)  Tweener 
A)  Baby Boomer 
B)  Generation X 
C)  Generation Y 
D)  Generation Z 
E)  Tweener

Question 15

Archies' Antiques, Inc., is characterized by separation of management from ownership and by clearly defined lines of authority and responsibility. These characteristics are consistent with the principles of:

Accepted Answer

A)  scientific management. 
B)  bureaucratic organizations. 
C)  administrative management theory. 
D)  human resource management. 
E)  all of these. 
A)  scientific management. 
B)  bureaucratic organizations. 
C)  administrative management theory. 
D)  human resource management. 
E)  all of these.

Question 16

Max Weber felt selection of employees should be based on _____.

Accepted Answer

A)  education 
B)  competence 
C)  connections 
D)  political skills 
E)  efficient systems 
A)  education 
B)  competence 
C)  connections 
D)  political skills 
E)  efficient systems

Question 17

The Systems Thinking approach develops theories about human behavior based on scientific methods and study.

Accepted Answer

A) True 
 B)False

Question 18

From the 1950s until today, which management perspective has remained the most prevalent?

Accepted Answer

A)  Systems 
B)  Qualitative 
C)  Scientific management 
D)  Quantitative 
E)  Humanistic 
A)  Systems 
B)  Qualitative 
C)  Scientific management 
D)  Quantitative 
E)  Humanistic

Question 19

_____ specifies a goal of no more than 3.4 defects per million parts.

Accepted Answer

A)  Benchmarking 
B)  Total quality management 
C)  Six sigma 
D)  Balanced scorecard 
E)  Jugaad 
A)  Benchmarking 
B)  Total quality management 
C)  Six sigma 
D)  Balanced scorecard 
E)  Jugaad

Question 20

Elements of TQM include:

Accepted Answer

A)  employee detachment. 
B)  focus on profits. 
C)  benchmarking. 
D)  accidental improvement. 
E)  all of these. 
A)  employee detachment. 
B)  focus on profits. 
C)  benchmarking. 
D)  accidental improvement. 
E)  all of these.

_____ refer to the influence of political and legal institutions on people and organizations.

Fayol's unity of command principle emphasizes that each subordinate receives orders from one, and only one superior.

The principle that similar activities in an organization should be grouped together under one manager is the essence of the classical perspective known as:

A management perspective that emerged after World War II, and applied mathematics, statistics, and other quantitative techniques to managerial problems is referred to as a(n) _____.

The scalar chain is a hypothetical chain that provides horizontal links between unionized workers in different departments in an organization.

Theory Y proposes that organizations can take advantage of the imagination and intellect of all of their employees.

The _____ emphasized the importance of understanding human behaviors, needs, and attitudes in the workplace as well as social interactions and group processes.

The bureaucratic organizations approach is a subfield within the _____.

Which of the following refers to financial managers and others who base their decisions on complex quantitative analysis, under assumption that using advanced mathematics and technology can accurately predict how the market works?

The management science approach uses qualitative data in management decision making.

The Hawthorne studies led to the early conclusion that positive human relations can lead to significantly higher performance.

______ refers to the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

Jessica is a recent college graduate who is seeking a job that includes telecommuting, shared jobs, flextime, and organization-sponsored sabbaticals. Based on this information, Jessica most likely belongs to which demographic group?

Archies' Antiques, Inc., is characterized by separation of management from ownership and by clearly defined lines of authority and responsibility. These characteristics are consistent with the principles of:

Max Weber felt selection of employees should be based on _____.

The Systems Thinking approach develops theories about human behavior based on scientific methods and study.

From the 1950s until today, which management perspective has remained the most prevalent?

_____ specifies a goal of no more than 3.4 defects per million parts.

Elements of TQM include:

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 2: The Evolution of Management Thinking

_____ refer to the influence of political and legal institutions on people and organizations.

Fayol's unity of command principle emphasizes that each subordinate receives orders from one, and only one superior.

The principle that similar activities in an organization should be grouped together under one manager is the essence of the classical perspective known as:

A management perspective that emerged after World War II, and applied mathematics, statistics, and other quantitative techniques to managerial problems is referred to as a(n) _____.

The scalar chain is a hypothetical chain that provides horizontal links between unionized workers in different departments in an organization.

Theory Y proposes that organizations can take advantage of the imagination and intellect of all of their employees.

The _____ emphasized the importance of understanding human behaviors, needs, and attitudes in the workplace as well as social interactions and group processes.

The bureaucratic organizations approach is a subfield within the _____.

Which of the following refers to financial managers and others who base their decisions on complex quantitative analysis, under assumption that using advanced mathematics and technology can accurately predict how the market works?

The management science approach uses qualitative data in management decision making.

The Hawthorne studies led to the early conclusion that positive human relations can lead to significantly higher performance.

______ refers to the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

Jessica is a recent college graduate who is seeking a job that includes telecommuting, shared jobs, flextime, and organization-sponsored sabbaticals. Based on this information, Jessica most likely belongs to which demographic group?

Archies' Antiques, Inc., is characterized by separation of management from ownership and by clearly defined lines of authority and responsibility. These characteristics are consistent with the principles of:

Max Weber felt selection of employees should be based on _____.

The Systems Thinking approach develops theories about human behavior based on scientific methods and study.

From the 1950s until today, which management perspective has remained the most prevalent?

_____ specifies a goal of no more than 3.4 defects per million parts.

Elements of TQM include:

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters