Question 1

A type of OD intervention that enhances the cohesiveness of departments by helping members learn to function as a team is called _____.

Accepted Answer

The answer of A type of OD intervention that enhances...

Question 2

A type of OD intervention in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent is called _____ .

Accepted Answer

The answer of A type of OD intervention in which...

Question 3

An approach that brings together participants from all parts of the organization (and may include key outside stakeholders as well) to discuss problems or opportunities and plan for major change is called _____ .

Accepted Answer

large-grou

Question 4

Large cost savings from reduced inventories and labor savings by needing fewer workers to handle inventory can be driving forces associated with the implementation of just-in-time inventory control systems.

Accepted Answer

A) True 
 B)False

Question 5

Kyle is seeing, on a regular basis, a difference between current and expected performance levels. She should begin:

Accepted Answer

A)  to gather more data. 
B)  to implement change. 
C)  to perceive a need for change. 
D)  to change the reward system. 
E)  all of these. 
A)  to gather more data. 
B)  to implement change. 
C)  to perceive a need for change. 
D)  to change the reward system. 
E)  all of these.

Question 6

The horizontal linkage model is increasingly important in high pressure business environments that require rapidly developing and commercializing products and services.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is a characteristic of the large-group intervention model?

Accepted Answer

A)  Results in incremental change 
B)  Learning for the small group 
C)  Addresses the entire system 
D)  Gradual time frame 
E)  Limited distribution 
A)  Results in incremental change 
B)  Learning for the small group 
C)  Addresses the entire system 
D)  Gradual time frame 
E)  Limited distribution

Question 8

Describe the tactics for overcoming resistance to change.

Accepted Answer

The four tactics for overcoming resistan

Question 9

The role of the _____ is to prevent people in other roles from adopting a bad idea.

Accepted Answer

A)  critic 
B)  inventor 
C)  sponsor 
D)  ombudsman 
E)  obstructionist 
A)  critic 
B)  inventor 
C)  sponsor 
D)  ombudsman 
E)  obstructionist

Question 10

The adoption of a new idea or behavior by an organization is known as organizational _____.

Accepted Answer

A)  change. 
B)  development. 
C)  structure. 
D)  intervention. 
E)  responsibility. 
A)  change. 
B)  development. 
C)  structure. 
D)  intervention. 
E)  responsibility.

Question 11

The communication and education approach for overcoming resistance to change should be used when the change is technical and the users need accurate information and analysis to understand change.

Accepted Answer

A) True 
 B)False

Question 12

Describe the three distinct stages for achieving behavioral and attitudinal change in an organization.

Accepted Answer

1. Unfreezing is the stage of organizati

Question 13

Research shows that managers in creative companies avoid risk and experimentation.

Accepted Answer

A) True 
 B)False

Question 14

Two specific tools that can smooth the change process include organizational development and programs for training and development.

Accepted Answer

A) True 
 B)False

Question 15

John has tremendous technical skills and frequently comes up with valuable ideas. However, he has clueless about how to promote it within the organization. John is a good example of a(n)_____ .

Accepted Answer

A)  inventor. 
B)  idea champion. 
C)  sponsor. 
D)  critic. 
E)  an in-transition employee. 
A)  inventor. 
B)  idea champion. 
C)  sponsor. 
D)  critic. 
E)  an in-transition employee.

Question 16

Harvest International is anticipating changes in their production procedures. You have been assigned to identify potential barriers to the change and suggest solutions to these barriers. You would use:

Accepted Answer

A)  force field analysis. 
B)  barrier analysis. 
C)  negotiation. 
D)  assessment of goals. 
E)  all of these. 
A)  force field analysis. 
B)  barrier analysis. 
C)  negotiation. 
D)  assessment of goals. 
E)  all of these.

Question 17

_____ change is related to the organization's production process, i.e., how the organization does its work.

Accepted Answer

The answer of _____ change is related to the organization's...

Question 18

_____ uses formal bargaining to win acceptance and approval of a desired change.

Accepted Answer

A)  Education 
B)  Participation 
C)  Coercion 
D)  Negotiation 
E)  Top management support 
A)  Education 
B)  Participation 
C)  Coercion 
D)  Negotiation 
E)  Top management support

Question 19

The application of behavioral science knowledge to improve an organization's health and effectiveness is known as _____ .

Accepted Answer

organizati

Question 20

The innovation strategy for changing products and technologies that involves creating conditions and systems to facilitate internal and external coordination and knowledge sharing is known as _____.

Accepted Answer

A)  exploration 
B)  cooperation 
C)  entrepreneurship 
D)  idea incubator 
E)  horizontal linkage 
A)  exploration 
B)  cooperation 
C)  entrepreneurship 
D)  idea incubator 
E)  horizontal linkage

A type of OD intervention that enhances the cohesiveness of departments by helping members learn to function as a team is called _____.

A type of OD intervention in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent is called _____ .

An approach that brings together participants from all parts of the organization (and may include key outside stakeholders as well) to discuss problems or opportunities and plan for major change is called _____ .

Large cost savings from reduced inventories and labor savings by needing fewer workers to handle inventory can be driving forces associated with the implementation of just-in-time inventory control systems.

Kyle is seeing, on a regular basis, a difference between current and expected performance levels. She should begin:

The horizontal linkage model is increasingly important in high pressure business environments that require rapidly developing and commercializing products and services.

Which of the following is a characteristic of the large-group intervention model?

Describe the tactics for overcoming resistance to change.

The role of the _____ is to prevent people in other roles from adopting a bad idea.

The adoption of a new idea or behavior by an organization is known as organizational _____.

The communication and education approach for overcoming resistance to change should be used when the change is technical and the users need accurate information and analysis to understand change.

Describe the three distinct stages for achieving behavioral and attitudinal change in an organization.

Research shows that managers in creative companies avoid risk and experimentation.

Two specific tools that can smooth the change process include organizational development and programs for training and development.

John has tremendous technical skills and frequently comes up with valuable ideas. However, he has clueless about how to promote it within the organization. John is a good example of a(n)_____ .

Harvest International is anticipating changes in their production procedures. You have been assigned to identify potential barriers to the change and suggest solutions to these barriers. You would use:

_____ change is related to the organization's production process, i.e., how the organization does its work.

_____ uses formal bargaining to win acceptance and approval of a desired change.

The application of behavioral science knowledge to improve an organization's health and effectiveness is known as _____ .

The innovation strategy for changing products and technologies that involves creating conditions and systems to facilitate internal and external coordination and knowledge sharing is known as _____.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 11: Managing Change and Innovation

A type of OD intervention that enhances the cohesiveness of departments by helping members learn to function as a team is called _____.

A type of OD intervention in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent is called _____ .

An approach that brings together participants from all parts of the organization (and may include key outside stakeholders as well) to discuss problems or opportunities and plan for major change is called _____ .

Large cost savings from reduced inventories and labor savings by needing fewer workers to handle inventory can be driving forces associated with the implementation of just-in-time inventory control systems.

Kyle is seeing, on a regular basis, a difference between current and expected performance levels. She should begin:

The horizontal linkage model is increasingly important in high pressure business environments that require rapidly developing and commercializing products and services.

Which of the following is a characteristic of the large-group intervention model?

Describe the tactics for overcoming resistance to change.

The role of the _____ is to prevent people in other roles from adopting a bad idea.

The adoption of a new idea or behavior by an organization is known as organizational _____.

The communication and education approach for overcoming resistance to change should be used when the change is technical and the users need accurate information and analysis to understand change.

Describe the three distinct stages for achieving behavioral and attitudinal change in an organization.

Research shows that managers in creative companies avoid risk and experimentation.

Two specific tools that can smooth the change process include organizational development and programs for training and development.

John has tremendous technical skills and frequently comes up with valuable ideas. However, he has clueless about how to promote it within the organization. John is a good example of a(n)_____ .

Harvest International is anticipating changes in their production procedures. You have been assigned to identify potential barriers to the change and suggest solutions to these barriers. You would use:

_____ change is related to the organization's production process, i.e., how the organization does its work.

_____ uses formal bargaining to win acceptance and approval of a desired change.

The application of behavioral science knowledge to improve an organization's health and effectiveness is known as _____ .

The innovation strategy for changing products and technologies that involves creating conditions and systems to facilitate internal and external coordination and knowledge sharing is known as _____.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters